Forwardvia.com Reviews 301

My shipment was handled professionally by the ForwardVia team. Goods packaged with care by Els. Shipped via FedEx and delivered to me in Botswana in 7 days!
I'm happy to use ForwardVia to send me parcels of my shopping from UK.
Keep it up ForwardVia.

Pius E.

I needed curtains sent from UK to Melbourne Australia and tasked Forwardvia with the job. Admittedly, I was the original 'problem customer' with the retailer I was dealing with only adding to the ' problem'. Fowardvia were very patient and eventually it all came together...my delivery was early, parcel in good order and great customer service from Forwardvia. What more could you ask for? Would high recommend and am definitely going to use again. Many thanks

I was skeptical at first, only because I had never used a service to order on my behalf from the UK to the United States. But they were absolutely wonderful. They went above and beyond ! I ordered a large stuffed animal from BAB and it was supposed to come unstuffed to save on shipping but it didn’t, I was so sad because I wanted it SO BAD. But to ship something that big was so expensive just in general. so I put in for a special request for them to unstuffed it and I had little hope they’d actually do it but they fulfilled my request ! Absolutely the best & most wonderful customer service. By doing that I saved over $200. They let you know what they’re doing through the entire process. Will definitely use again if I ever need anything from the UK!

Excellent packaging and easy to use service! I appreciated the updates and progress. Thank you very much Sam! My box arrived safely!😊

Wonderful service, carefully packed, easy system to work with, fast shipping and reasonable rates! Special thanks to SAM!

Great experience in every order. This time package was prepared with Sam. Thank you

Needed to order an outfit for a wedding but the UK site did not ship to USA. ForwardVia was the only forwarder with consistently great reviews so I too a chance.
ForwardVia did not disappoint. Katie opened and sent me several photos confirming size of garment and also repackaged and shipped it to me. She was quick, professional and packaged up the box for international shipping as I would have myself, including packing tape for extra security and durability. The process was fast (everything done same day) and easy. I highly recommend ForwardVia to anyone requiring help with overseas orders that will not ship directly to you.
Wonderful job Katie!

After using this service multiple times and experiencing nothing but top rate service and quick delivery, this time I decided to consolidate my packages and what a lovely surprise to have received a hand written note from my packer Sam. Made a simple package delivery feel special and unique. Brilliant service, will not use anyone else for my UK shopping.

My package arrived on time, in great condition, carefully packed by Katie :) - thank you! I use forwardvia to ship between the U.K. and the EU.
If there is any space for improvement, I would vote for a detailed list of items included. This might help with dealing with FedEx on the receiveing end.

Expertly packed by Sam. My merchandise arrived in great condition, carefully packed & on time. I use forwardvia to process all my returns from Amazon FBA in the United Kingdom & regularly ship between the U.K. and the EU. Outstanding Service. No faults whatsoever.

I had a complicated and delicate import from the UK, which involved
liaising with the Royal Mail and the Australian Border Force. Without Forwardvia being so flexible and co-operative, I can assure you, the import would not have left UK shores.
Eternally in their debt.

To manager of the ForwardVia and the management of the team
of the ForwardVia,

I would like to say thank you very much to ForwardVia and also thank you very much to you Kar too.

ForwardVia and you Kar
offered me one of the best customer service. Much appreciated for the great service, best customer service and service.

Thank you so much to ForwardVia
and thank so much to you Kar too for everything again.

Thank you so much ForwardVia for your 5/5 best service and best customer service.

I would like to say thank you so much to all the staffs of ForwardVia and also thank you very much as
ForwardVia offered me one of the best customer service. Much appreciated for the great service.

ForwardVia, all the staffs were very helpful and provided me one
of the best customer service.

ForwardVia is best service and best customer service providers in the business.

ForwardVia got my parcel 📦 my presents 🎁 and my gifts 💝 of perfumes which is dangerous­ good was shipped using DHL and it’s was delivered successfully from London 🇬🇧 to America 🇺🇸 in
New York in Brooklyn.

For­ward­Via offer the best
inter­na­tion­al parcel for­ward­ing and reship­ping ser­vices from the UK to coun­tries world­wide.

ForwardVia is the best and ship your parcel 📦 such as perfume which is dangerous good and other dangerous goods.
Many cannot ship perfume and other dangerous goods internationally.

For­ward­Via receive the per­fume and oth­er dan­ger­ous goods for you and ship inter­na­tion­al­ly to your door step. Also they are really so quick reply to my queries and also they are really so helpful customer service.

Kar he has addressed most of my queries. Kar gave me outstanding customer service
Kar helped me recently.
Kar was amazing and very professional. He gave me one of the best customer service and made me feel a really happy.

Brilliant customer service thank you so much to Kar. He was very so helpful, He was very so friendly and provided me an excellent level of customer service.

Kar were really so helpful with resolving my query.

I’m really so happy and I’m really so satisfied with the best level of customer service Kar had provided me. He had made me a really very happy customer again.

I want this information to pass to he’s manager of the ForwardVia and the management of the team
of the ForwardVia.

ForwardVia they are fast at getting my orders shipped, I really highly recommend them. I'd really highly recommend ForwardVia to anyone who'd want to shop on UK and get their stuff shipped to their's.

Fantastic service by ForwardVia and customer service highly recommended them for all reshipping needs.

Thank you so much ForwardVia.

Thank you so much.

Subon Islam

A Top Class service that communicates exceptionally well, processes items quickly, charges reasonable rates and shows every evidence of a high level of Customer concern and competence in their line of business. I recommend Forwardvia to anyone, without any hesitation.

Katie packed my items very nicely and even included some candy. Very kind and great job!

Packaging was great. Thanks to KAR.

I was a bit sceptical at first due to terrible experiences with international shipping, but ForwardVia is surprisingly good.

This service is very transparent about the whole process : they email you when your order has been receipt & inform you about its status ( no 'blackhole' or shady silence ) ; you can request for package inspection ( a bit pricey, but worth it since you can check if you did pay for what you wanted ) or request to use another packaging for your order ; the shipping estimation is accurate & I did get the same the same price as estimated.

It is probably the most responsive service I have ever used ( the customer service usually responds within 10-15 minutes ), & they use a simple English, so it isn't a struggle to understand them if you aren't an English-speaker.

I'm really glad to have used this service. My package arrived in good shape & quicker than expected. I will probably use it again for UK-exclusive products. Thank you very much !

I would recommend Forwardvia!
Thank you Sam for the care in repackaging my item, it arrived safely.

Fast service, not a single complaint. I wanted a UK product in which the seller would not ship to the U.S. and would not accept even a U.S. billing address and a UK shipping address. I used the assisted buy service. Forwardvia had my product from the seller two days after I asked them to order it and had shipped it to me one day after they received it. I believe their fees were reasonable and their service could not have been better. Without hesitation, I would use them again.

Fantastic customer support with quick and in-depth assistance.
Very fast and efficient delivery.