Fosters Family Funeral Directors Reviews 1,515

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and professionalism, highlighting their supportive and understanding approach during difficult times. The service provided is frequently described as seamless and efficient, with many appreciating the personalized attention and the ease of the overall process. Reviewers often mention feeling well-guided and informed at every step, which significantly reduced their stress. However, some customers expressed dissatisfaction regarding the lack of clear advice on costs and payment options. A few also noted issues with the timely transfer of remains to the Chapel of Rest, causing distress and anxiety.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, empathy, and... See more

Service

Customers consistently report highly positive experiences with the service, highlighting the compassionate,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the staff's professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report a seamless and easy... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight the compassionate, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

Fosters Funeral Directors went above and beyond for our family. They looked after our loved one with such great care, compassion, and dignity especially Isla who was there for us at every stage, Ever... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral Home
  4. Funeral Insurance Company
  5. Non-Bank Financial Service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional and respectful.

It was a smooth and respectful experience from my first meeting with Angela at the Stirling branch, then liaising with mark the celebrant and finally guided by Andy on the day. Thank you for all your hard work to make sure my dad got the send off he deserves.

March 20, 2025
Rated 5 out of 5 stars

Great service Newton Mearns

Excellent experience with Newton Meatns branch. Marie,Rachel and the team on the ground excellent . Marie worked hard to ensure we got the dates we needed due to family commitments. Real professional set up and everything done with utmost respect . Would have no hesitation using Fosters and in particularly Newton Mearns in future.

March 11, 2025
Rated 5 out of 5 stars

Mum’s Sad Passing

When our Mum passed away 2nd March 2025 in Sauchie Community Hospital Lorna at Foster’s Funeral Home, Alloa was lovely and empathetic to our needs and made us feel welcomed.
Lorna cared for us as well as mum and told us step by step details of mums “No Frill” funeral that was mums wishes.

Lorna knew I had to get back to Blackpool and carried out my wishes speedy and efficiently.

Couldn’t thank Foster’s Funeral
home (Lorna) enough.

5* all the way.

Thank you from the bottom of our hearts.

Louise & James
Late Rita Margaret Darley
1945 - 2025

March 18, 2025
Rated 5 out of 5 stars

Fosters were amazing right from start…

Fosters were amazing right from start to finish. We had great communication from day dot. Very professional but also very understanding and kind. It was very easy to put things in place. We live in Dundee and travelled to Perth to put my mums funeral together. Very easy to find the office. Jess who helped us put everything together was amazing. She showed us everything we wanted to see and was in contact any time we needed her to be. Her knowledge and understanding while we were going through this tough time was very helpful. Jess made sure our ideas for the service booklet and slide show were perfect. I honestly can't say anything bad in the slightest. For us everything was exactly how we imagined and more. On the day we didn't have to worry about anything as everything went great. We're so happy we picked Fosters and are glad that my dad has a funeral plan in place for when it's his time. No need to worry about anything. We're grateful for everyone involved.

March 17, 2025
Rated 5 out of 5 stars

Faultless Service, Combined with a Top Notch Venue

From start to finish Angela, (front of house) at the Stirling branch made the family feel that she was there to assist us in making the arrangements for our brother's send off as fitting as it could be. We asked for additional work commitments that were not normally part of the package, and in all cases these requests were met in full. It felt like, she went above and beyond.
The whole team were immaculately dressed at all times and professional throughout, they conducted themselves in an exemplary manner. We couldn't fault them.
The venue was far superior to any others that we looked at and very competitively priced and provided a smart, clean respectful space to have the service. Whilst providing the necessary facilities to have family photographs and music playing when required.

In summary, we would have no hesitation in recommending Fosters Family Funeral Directors to anyone in need of their services, because they have the family's needs and concerns as their number one priority, whilst providing a first class service.

March 17, 2025
Rated 5 out of 5 stars

Fosters Funeral Directors

I would not hesitate in recommending Fosters Funeral Directors. Karen at the Cumnock branch was excellent throughout. With her guidance and professionalism, we were able to organise a fitting send off to our loved one. Everything went perfectly on the day and we would like to extend our gratitude to all staff members who assisted us.
Regards
The Wallace Family

March 4, 2025
Rated 5 out of 5 stars

Very professional

Very professional, understanding and nothing was too.much to ask during the hard time organising my father's funeral.

March 10, 2025
Rated 5 out of 5 stars

Excellent

Handled with excellent professional care and compassion. Jess was extremely caring and understanding and guided us through the funeral arrangements.she kept us informed throughout. Her help and advice made this experience much easier to handle. Thank you Jess you are a credit to company.

March 17, 2025
Rated 5 out of 5 stars

Fosters Caroline and Kerry

Caroline and Kerry at Fosters were so compassionate and caring in the way they arranged and kept my family and I updated with everything to do with my Dads funeral. At a sad time, they made sure we were looked after and I felt like they really cared for my sister and I. Thank you do much. I cant recommend Fosters enough.

March 14, 2025
Rated 5 out of 5 stars

First class and would thoroughly recommend.

From the outset , the care and attention from Sarah Murray was second to none. Sensitive, efficient and attentive at every point and she is a credit to your company. The organisation from everyone was first class and everything went without issue during a time that is very challenging. I would 100% recommend Fosters in your time of need

March 13, 2025
Rated 5 out of 5 stars

Excellent service

This is the second time we have used Fosters. First being for our Dads and the second being our Mums. Both times have been a very positive experience. We were always treated with care and compassion and nothing was too much trouble. It made a very difficult time for the family that bit more bareable.

January 6, 2025
Rated 5 out of 5 stars

Well looked after.

Fosters in Leith were fantastic to deal with, everyone was so nice. Everything was explained clearly throughout & they made sure things went well on the day.

March 7, 2025

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