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Fotomax Reviews 

2
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TrustScore 3.5 out of 5

3.4

Website Designer
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Company details

  1. Website Designer
  2. also in
  3. Web designer

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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3.4

All reviews

(2)

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Rated 2 out of 5 stars

Check your photos are cut straight before leaving!

Check your passport photos are cut straight before you leave the store! Ours at TKO Gateway was clearly not cut straight but we only discovered this after we returned home with a ratty kid in tow. The guy on the phone was rude and was shouting back at me over the phone as though I was in the wrong. Absolutely zero sympathy from the store, and no apology offered. Just an order barked back at us to bring the photos back and they’ll take a look. The only redeeming feature was the guy taking the passport photos originally was patient, but not the guy subsequently on the phone. Infuriatingly common Hong Kong level of retail service.

May 17, 2025
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Rated 4 out of 5 stars

Good quality photos.

Good quality photos.

Recently done 2 lots of photo printing at fotomax, TST branch and MK branch. Photos came out fast and within the agreed 1 hour wait.

There was also a 50% discount for all 4R photos which was nice. Only reason for not getting 5/5 is due to realising the 4R photos have a difference price per store (MK - 3.5 HKD, TST - 5 HKD), which I thought would be standard across HK. 🤦‍♂️

April 13, 2025
Unprompted review

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