Foundland Reviews 1,134

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, highlighting their high quality and unique selection. Many people were delighted with the prompt delivery and the exquisite packaging, often describing it as a treat to unwrap. The attention to detail in wrapping, often with personalized touches, made the experience feel special and perfect for gifting. However, some customers noted that certain items, such as the Japanese candle set and some dishes, were smaller than anticipated. While still appreciated for their cuteness and quality, these individuals suggested clearer advertising regarding the miniature size of these specific products.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the beautiful, quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the beautiful, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast and prompt... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... See more

Rated 5 out of 5 stars

Kept informed, packaged arrived on time, in excellent condition & contents exquisitely wrapped & displayed inside the box. The items are gifts, I was tempted to keep them for myself! Thank you for... See more

Company replied

Rated 5 out of 5 stars

Really lovely, friendly company with beautiful products. I had a stock query and immediately got a reply. My order arrived quickly and was really well packaged. Will definitely use Foundland again!

Company replied

Rated 5 out of 5 stars

A wide range of unique and stylish, high quality products to chose from. Website is easy to use and delivery was quick. The real highlight is the packaging though. I felt like a child on Christmas da... See more

Company replied


Company details

  1. Store
  2. Interior Designer
  3. Outlet Mall

Written by the company

Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Appreciation of customer service (and a suggestion)

Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size.

Like my previous order, this was a gift to someone else at a different address, which Foundland handled without a hitch. There was a small issue with one item in the order and they took the trouble to reach out and be sure I was happy with their workaround.

April 14, 2026
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Rated 5 out of 5 stars

Happy customer!

Lovely product, beautifully and carefully packaged. Very happy customer who'll be back!

April 9, 2026
Foundland logo

Reply from Foundland

This was so lovely to hear Jane, thank you!

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Rated 5 out of 5 stars

This is an exceptionally good company

This is an exceptionally good company! They have a lovely selection of items. My order was beautifully packed and arrived quickly.

April 16, 2026
Unprompted review
Foundland logo

Reply from Foundland

Jane, this was really lovely of you to write. Thank you so much :)

Rated 5 out of 5 stars

Exceptional shop

Beautiful, quality and special products. 😍 Arrived quickly, with a lovely thank you card.

March 27, 2026
Foundland logo

Reply from Foundland

So kind of you, thank you :)

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Rated 5 out of 5 stars

Fabulous Foundland

Wonderfully curated selection of gifts, homeware and much more. Packages arrive swiftly and are beautifully and carefully wrapped in the company’s signature colours/logo accompanied by a thank you card. Human and very special. A pleasure to buy from. Thank you!

March 2, 2026
Foundland logo

Reply from Foundland

Thank you ever so much Fran, this means a lot to us!

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Rated 5 out of 5 stars

5* Fantastic Foundland

Kept informed, packaged arrived on time, in excellent condition & contents exquisitely wrapped & displayed inside the box.
The items are gifts, I was tempted to keep them for myself!
Thank you for such care & attention to detail.

February 6, 2026
Foundland logo

Reply from Foundland

Thank you so much Mary!

Rated 5 out of 5 stars

Great service

Arrived quickly, beautifully packaged. Great service.

February 2, 2026
Foundland logo

Reply from Foundland

Thank you ever so much Melissa!

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Rated 5 out of 5 stars

Easy ordering amazing fast delivery…

Easy ordering amazing fast delivery packed really well was an early birthday present for my daughter I gave her early as she has a new allotment she was delighted with the product thankyou so much

January 14, 2026
Foundland logo

Reply from Foundland

Thank you ever so much Shirley!

Rated 5 out of 5 stars

Two gorgeous mugs

Two gorgeous mugs, beautifully packed and delivered

January 16, 2026
Foundland logo

Reply from Foundland

Thank you so much Phil!

Rated 5 out of 5 stars

Fast response

Fast response. Items came beautifully packaged with 'personalised ' card.

December 22, 2025
Foundland logo

Reply from Foundland

Thank you so much!

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