Foxwell scanner arrived without software for my Aston Martin, foxwell keep asking for the serial number which I've supplied 4 times. Unable to use tool and poor service from foxwell.
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See what reviewers are saying
Useless product - Fails to constantly - Login system is long and tedious and fails constantly - Support is non-existent - Expensive - Online portal is confusing and useless - Can't call suppor... See more
NT530+ with the extra ferrari software purchase was a waste of time. I have a 2003 Ferrari 360 Spider. I wanted specifically to diagnose my braking System and F1 System. Eric at Foxwe... See more
Scanner is excellent but back up is non-existent. Log into Foxwell site for upgrades only to be told my scanner is not registered to me. Sent photos of serial nos but still no response from Foxwel... See more
Company details
- Automotive Repair Equipment Wholesaler
- Auto Repair Shop
- Car Accessories Store
- Car Repair and Maintenance
- Tuning Automobile
Information provided by various external sources
FOXWELL Technology is a professional supplier of automotive diagnostic tools for workshops, technicians and enthusiasts alike.
Contact info
Sands Avenue 201, 89169, Las Vegas, United States
- foxwelltech.com
GT90 max is super device
Everything went smoothly. I bought a GT90 Max and it works fine for me.
October 10, 2021
Unprompted review
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I own a Foxwell GT90 Max and believe me…
I own a Foxwell GT90 Max and believe me the service that you receive from Foxwell Tech is so bad and not worth it to buy it. I did trust them from the beginning they are good when you ask the etc but it turn out then you have problems they don't care.My tables is broken screen I ask them to support me and didn't get back from them + now my tablet is working funny I sent many emails no replay back. Avoid this company and your life will be better on different hands then any Chinese company
March 26, 2021
Unprompted review
Currently I am having so many problems…
Currently I am having so many problems with the tablet etc and I did ask Foxwell for help and nothing from them yet. Please avoid this company! They are scams
March 26, 2021
Unprompted review
Avoid this company don't buy anything…
Avoid this company don't buy anything from them bad support
March 26, 2021
Unprompted review
very poor company to deal with
ordered a scanner from them. they use yodel to deliver but i did not know this at the time(if i had i would not have bought from them). well, yodel lost the parcel, except they say they delivered it. foxwell have not responded to 7 tickets i have posted to their site. no replies at all. no after sales service whatsoever.
my advice, avoid this company, their products work ok, but trying to get any information from them is like having your teeth pulled out without painkillers
January 8, 2021
Unprompted review
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a deplorable business,PLEASE avoid these scanners
i bought and paid for one of these scanners for my car..i been waiting for over a month now still not got it yet..they sent it by post and i have to go collect it from my post office and pay the customs fees too.i tried to message them but they wont reply i must say ,,what a deplorable company..deplorable ..they call me a liar..for not wanting to pay their customs fees please dont order a scanner from them because you will have to pay all the extra fees, even though you paid if full..so if they are this bad imagine how bad it will be to update these scanners im waiting for a reply before i go on social media..
October 20, 2020
Unprompted review
Terrible support
Terrible support! Their website is dysfunctional, they change models every couple years and stop supporting the old ones. I bought one of their VAG scanners and support stopped the next year!
December 30, 2019
Unprompted review
do not buy FOXWELL devices !!!
Please avoid this company! The devices are shoddy, break down after a few days and the company demands a fee for their replacement! I bought their device on Aliexpress and I was cheated by them! Very bad customer service - don't buy their products!
December 14, 2019
Unprompted review
No support after buying the product
I bought the NT530 and when arrived, no register details to go online to active the unit and download the software.
The unit came blank.
I email the company and yet waiting for support.
Very disappointed...
Update, I got my NT530 registered and software downloaded but the menu is corrupted, I reload all over again and still the same.
August 22, 2019
Unprompted review
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