Utter joke play some bingo don't win don't win on free spins don't win off slot arcade with dollars utter rubbish its not getting any better. Gala just as crap get some pennies from free spins then do... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Foxy Bingo—home to fun-loving Foxy Fabulous players who love to celebrate wins together playing the best and latest online bingo games in the world!
Contact info
United Kingdom
- foxybingo.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Time to fight back
Time to fight back .. you can't let these organisations win. If you were affected on 4th August on any of the Entain platforms (Gala, Coral, Foxy, Ladbrokes, etc) go find the Whatsapp group "Gala bingo justice". Help them to help you
Oh wow I am shocked and relieved at the…
Oh wow I am shocked and relieved at the same time to see some of these reviews as I thought it was just me having problems. I have played games through foxy for months now using the same way to deposit and withdraw and have had no issues whatsoever. That all changed a few days ago when I had some really good luck and won a nice amount of money that has the potential to change my life for at least a month or two but my excitement was cut short when my account was suddenly restricted and I was unable to withdraw my winnings or access my account in any way… I have received automated emails stating there are issues with my account that have never been flagged as issues in the past when used in the same way many many times… it’s obvious that this is an attempt to not pay out winnings of a certain amount and over which is a complete scam and theft and I will not let it happen without kicking up a big fuss believe me! They take my money but won’t give it back and think it’s okay… WELL ITS NOT!
Foxy Bingo & Technical payment error
Same here, said we had won over £3600 between us but when we went to withdraw it, it wouldn’t let us, said technical error, well its not good enough, they need to payout everyone that had won money. We have emailed a certain company & all been well they are gonna investigate into what’s happened
Don't like paying winnings if you win
Don't use find an alternative site foxy are untrustworthy company
Welcome to foxy where the daily games…
Welcome to foxy where the daily games got much much worse and never reward a damn thing, all in the name of "improvement" for the company, not for you
Won’t pay
It’s ok all the time you are paying in for games or only winning a little. I won a share of the jackpot , a large cash prize . They closed my account and said I won because of a technical error. Blocked my account and wiped the winnings
Awful company
Same experience as many on the night of 4 August 2025. I had a few notifications come in to say that I won a share of a jackpot which was part of their Summer Nights promotion. I made 5 seperate requests to withdraw those winnings which totalled £11,900. The next day, my account had been closed and the withdrawal requests were all reversed with no explanation other than a "technical error".
The Chat Host at the time of the game confirmed that any monies credited to our accounts was won legitimately and we could withdraw - they were congratulating people and even encouraging people to book holidays!
I replied to their email requesting a proper explanation along with evidence of this error and await a response. If not satisfactorily resolved (i.e. by paying out what was won), I will take this further to the Gambling Commission and Trading Standards.
Don't expect to receive your winnings
After playing for several years I finally got a decent win, tried to withdraw only for my account to be closed and withdrawal cancelled, no contact from Foxy I had to contact them only to be told technical glitch, not only didnt get my winnings but part of the withdrawal included earlier winnings, so they also took previous winning and my balance off me, feel totally ripped off
Would rate 0 but couldn’t …last night I…
Would rate 0 but couldn’t …last night I had a big win tried to withdraw it and they cancelled the withdrawal and closed down my account. Emailed customer service for them to tell me they had a technical fault and I won’t be getting a pay out. This site is scamming people big time don’t bother wasting your money with them
Terrible
Terrible, terrible way to treat customers. We win money, you tell us to enjoy as is legitimate, even to book a holiday. The next day you close our accounts and cancel the winnings.
Terrible Awful site do not spend a penny!
Awful site! again like a lot of people I’ve seen in here played this app for years never had a big win which makes sense reading a lot of these reviews, had two wins last night requested both only received one of the wins of course the other amount was frozen and then account closed! (While they fiddle with everything) again they have used the technical glitch excuse and agree the bonuses are poor takes forever to come across one and then it’s a measley win will most def be closing my account as there are much fairer sites out there! Shame on you foxy GREEDY
Update 6th August
Received an email today just to stick it in a bit further
Upon checking your account, I am sorry to say that I see that your withdrawals of 1,700.00 GBP have failed; they will be back within 24 hours. No problem, there is no issue from our end. I request that you contact your provider to know the reason. Then try to place a withdrawal or try with an alternative payment method. Also, there is no issue with the account; it is not closed, and you can log in. Upon reviewing your account, I can confirm that there are no restrictions from our end, and everything appears to be in order. You should be able to log in without any issues.
So what does that mean? What a joke of a company
Won £2400 last night on the jackpot
Won £2400 last night on the jackpot. Was over the moon as I am a regular player. The money showed up in my foxy account so I knew it was real ( or so I thought). I Immediately told all the family and then tried to withdraw it to my bank. Was told it would be cleared in four hours as usual. The following day the money was still not in my bank and my foxy account was closed. No messages as to why...nothing. I eventually managed to speak to someone at foxybingo only to be told that my jackpot win was a computer error or glitch and that I didn't in fact win bugger all. Not happy, fuming in fact. So you're never guaranteed a decent win at foxy as they can just say it's a computer error and you didn't anything. Don't waste your money folks. Bunch of scam artists who are happy to take your money but only pay peanuts back
If I could vote 0 I would
If I could vote 0 I would. I won last night after trying foxy bingo for the first time. I deposited £5 only and won a full house.
I withdrew and then this morning my account had been suspended and I was told I would not be eligible for the winnings .. despite them taking my money to play the actual game. Awful.
I would have gone no stars if that were…
I would have gone no stars if that were an option. Last night, thousands of us were told we had won lots of money on bingo games, a prize pot share... then they don't honour the withdrawals, wake up in the morning and account closed. To be told they had a glitch and accounts will be back up when sorted, so we do not get the money, do not have authority to contest it. Some people manged to get some transferred into their banks, most of us did not. What a disgusting thing to do to people. Not our fault it was some sort of glitch. Will not be playing ever again on this site.
Foxy bingo con
I won a lot of money last night. I withdrew it from the cashier. Nothing has went into my bank. I contacted customer services to be told my account is blocked. They are looking into it.
Had 3 wins last night went to withdraw…
Had 3 wins last night went to withdraw this morning account closed. I have decided to report this to a government watchdog and find out what's going on. I won they need to pay out
TOTAL SCAM
TOTAL SCAM, I HAD A WIN MY ACCOUNT WAS THEN CLOSED AND NO MONEY CREDITED. TOLD ITS A "TECHNICAL GLITCH". Only gave one star because 0 is not an option.
Disgusting scam of a site
Disgusting scam of a site, my partner won £600 and instead of paying her they closed the account.
total rip off they owe me 3600
total rip off they owe me 3600, suddenly cant view payment history, and now i get the message my account has been closed , avoid like the plague they have a history of this stunt, and should be reported to whatever body control gambling and have there liecence revoked , not just foxy but cascade and entain so they cant make more sites that rip peeps off, even in thier history thier owner was fined for missleading ads..............
complete shysters
complete shysters
make a big thing about their promo offer but when you complete they dont payout and shut you down
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








