Foxygold Reviews 142

TrustScore 2 out of 5

2.0

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people reported significant delays in receiving their withdrawals, with some waiting days or even weeks for their money. Customers frequently mentioned that their accounts were closed or blocked after requesting withdrawals, leading to funds becoming inaccessible. There were also numerous complaints about the lack of concrete information and the use of generic, copy-pasted responses from customer support when inquiring about delayed payments or account issues. However, some people also felt that the website itself was fine and appreciated the selection of games. A few reviewers were satisfied with the customer service, highlighting helpful and friendly support interactions. Additionally, a small number of customers experienced fast and free withdrawals, with some even receiving their payouts within hours.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers report significant issues with withdrawals, including... See more

Refund

Users describe ambiguous interactions with refund. Many customers report significant delays in receiving... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting agents... See more

Website

People report ambiguous experiences with the website. Some consumers describe the site as "REALLY BAD" and a... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report not receiving... See more

Based on these reviews

Rated 2 out of 5 stars

Waiting 3 days to ger my withdraw approved. First they put the money back on my account and say that not sl my information was good. Then i did again.. stil waiting and everythime i get the optioon... See more

Rated 1 out of 5 stars

Still no money, only the same generated emails. This casino is a huge scam. Please people Watch out! I did my research and this casino doesn’t have a legal license. There is nothing like a costa... See more

Rated 1 out of 5 stars

I haven’t received my withdrawal. I requested my withdrawal of 500 euros. They kept saying: the department is looking into the missing withdrawal. 15 days later and still haven’t received my withdra... See more


Company details

Written by the company

At Foxy Gold, we believe every player deserves a smooth, hassle-free experience. Whether you're cashing out your winnings or gearing up for the next big play, our lightning-fast, secure payments ensure you stay in the action. The Ultimate Gaming Expedition If you're on the hunt for thrilling games, hidden gems, and nonstop action, welcome to the adventure of a lifetime. Slots – Spin the reels on legendary treasures like Gates of Olympus, Sweet Bonanza, and Table Games – Test your skills with Blackjack, Roulette, Baccarat, and Poker. Live Casino – Enter real-time action with professional dealers in the ultimate treasure hunt. With advanced filters, both treasure-hunting pros and first-time explorers can find their perfect game in seconds.


Contact info

2.0

Poor

TrustScore 2 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Well I have deposited quite a bit lose…

Well I have deposited quite a bit lose more than you win..then they also charge you for withdrawals..I also have not had any coins put into my store buys for a good while either..yes I know it's a gamble but surely you have to win sometime

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't gamble here!!

Don't gamble here!!! Winnings will not be paid out and your account will be closed. They indicate that you have violated the general rules but do not provide any proof or explanation. I have been waiting for a week now but now I no longer get a response from Foxygold when I email them. See the email below that I received from them;

George (FoxyGold)

18 Jun 2025, 21:56 EEST

Hello,

Greetings from FoxyGold!

We understand that you need more information. However, please note that we do not have any additional information to share.

As previously discussed, please check the following link for information on the specific terms and conditions that were breached on your side.

Finally, your requested withdrawals, which together amount to EUR 3588.37, have been cancelled due to the above violation.

Please note that we reserve the right to withdraw bonus money and winnings if a customer violates our terms and conditions as stated in our "Bonus Terms", "Terms and Conditions" or "Sports Terms".

Thank you for your understanding and we remain at your disposal.

Best regards,

George
FoxyGold Support

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scammers

Complete scammers. Who should I address, which institution regulates this? They just steal money, after they block the account without any explanation. I want to fill a complain to police.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

A very bad gaming platform with 2500…

A very bad gaming platform with 2500 euros in the account for withdrawal and they do not approve my withdrawal for 10 days. After 10 days I gave up and closed the account. A very poorly trained team of incompetent people. I do not recommend this platform to anyone and I would like the relevant authorities to be notified to close this platform.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

FoxyGold Casino is absolutely…

FoxyGold Casino is absolutely fantastic! Great game selection, smooth interface, and fast payouts. The support team is friendly and helpful, making the whole experience enjoyable. I highly recommend it to anyone looking for a fun, reliable, and rewarding online casino!

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Money is gone. They don’t payout

Ik heb nooit meer iets van hen vernomen mijn geld is dus weg! Mensen kijk aub uit!!!

People please watch out!!! They don’t pay out. The kept my 1000 euro. And they don’t reply on emails

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

It engages in illegal activities

It engages in illegal activities

These illegal casinos use these types of companies for their supposed deposits, thus employing other businesses with different Merchant Category Codes (MCCs). The MCCs were likely manipulated to bypass such restrictions (transaction laundering). I have proof of all this and the support of hundreds of affected people.

I have contacted the bank, and it seems they have had more similar cases with this type of fraudulent practices.

Regarding VISA and MasterCard deposits, they are violating VISA and MasterCard rules. Therefore, I am entitled to a refund of all deposits I have made, as, according to the bank and my lawyer, they inform me of the following:

I must file an MCC (Merchant Category Code) chargeback if the MCC code used by the merchant does not correspond to the service/product I actually purchased or if it is related to a category restricted by my bank (which is also the case, as I have a block specifically activated to prevent gambling-related transactions).

The relevant authorities and agencies have already been informed to investigate them.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Managed to wager the welcome bonus and…

Managed to wager the welcome bonus and tried to withdraw 558 Eur, they confiscated everything because i placed a 1 bet of 5.50 Eur
Max bet 5 euro, and they just hope for player to do this by even by mistake. Should have read Review before trusting it. And all there sites complete SCAMM,,If you read there T&c your not allowed even to place bet above 30% amount of your own real deposit money or also they hold the right to steal "winnings"

All 5 stars review is fake accounts.

May 26, 2025
Unprompted review
Rated 3 out of 5 stars

The welcome bonus was decent and it…

The welcome bonus was decent and it kept me going for some time until I ran out. There are a few other promotions going as well but nothing out of the world. Wagering requirements are fine because the bonuses don't feel impossible to achieve. The offers are decent but I feel like they could get more creative with some of them.

May 10, 2025
Rated 1 out of 5 stars

I deposited 50 euro

UPDATE 17-6

They keep saying they working on it with high priority, still nothing back

UPDATE 24-5

Still no refund on the 50 deposit

I deposited 50 euro, but there was problems and it stay on the status : initiated. So on Monday I try again to see if the money is there. But for some reason my account is blocked, no idea why. I contact support and they tell me to wait for email support. But they never replied.

I am still waiting to get a refund of that 50 euro, they can keep my account closed, I quit gambling. I don't trust them anymore.

They stole 540 euro on FastSlots casino from me. So avoid that one too

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

They did withdraw me in march
But now they aren’t willing to pay me my 2225 and i lost 1500 so I need the money.
Helpdesk isn’t helping it is a scam, my family are high ranked officers and they will contact them via the Dutch ambassade so I will keep in contact with you guys.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

They refuse to pay

I just made a deposit and win my next 3 bets, then they closed my account and they refuse to pay me.
They said i have Broken terms and conditions but they can not tell me why. That is because i did not break anything It is an excuse to not pay me

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Bonus without my permission

Today again Foxygold is applying a bonus without my permission!
They are only doing this when you have a withdraw pending!
They're trying to you breache the bonus terms and condutions so they can deducted your balance!

If you have any questions about it they don't reply!!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Legit casino

I don't understand all these negative reviews. My documents were approved within a day and also in one time, and my payout was in my bankaccount within 4 hours on a Sunday. It was a withdrawal of 3K.

April 27, 2025
Unprompted review
Rated 4 out of 5 stars

Deposits and withdrawals both have been…

Deposits and withdrawals both have been smooth for me. It pays out in a couple of days I believe and the site is pretty clean. I always find my way around here so the games are easy to find. Live chat is quick too but I would love if they can introduce faster cashouts for VIP players or something.

April 6, 2025
Rated 5 out of 5 stars

The live casinos are great

The live casinos are great. I m a big fan blackjack player and mostly all of them are running quite smoothly without any lag, and the streaming quality is sharp. I like the games, I just wish there were a few more of these.

April 11, 2025
Rated 1 out of 5 stars

Update my account…

An update they have closed my account with no reason and taken my money real money from me no refund they have stolen my money damn thieves PLEASE PLEASE PLEASE don't play or use this site the are very unhelpful and arrogant and rude I wish I could call them every name under the sun because they deserve it l. I am escalating this to the gaming commission now and reporting them to my bank as fraud damn idiots wast my time.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

I really like the sports section…

I really like the sports section because it has Esports like Fifa on it too. I have been watching e-Fifa for a long time and wanted to put my skills to the test. I can now make money from all those wasted hours of playing videogames on my phone.

April 3, 2025
Rated 2 out of 5 stars

I deposited £30 a few days ago

I deposited £30 a few days ago, it left my bank account but didn't go into the casino account. You can't take screen shot of your banking with barclays. I've given all other relevant information. It clearly states I deposited 30 at 17:52 which states paid then at 17:57 says declined which of course no one can see apparently. They can clearly see I haven't used it and they've had the payment but will they put it into my casino account, hell no. They are choosing to ignore me now and not once have I had an apology. I play regularly and in all fairness have never had a complaint till now and then get treated like this. Told them to keep the 30 but will never use them again.
Update.
This is what I've received with no mention of the missing money or an apology. Great customer service.

Cain (Foxygold)

7 Apr 2025, 21:59 EEST

Hello,
 
Greetings from Foxygold!
 
Following your request, we have closed your account with us.
 
We thank you for your time with us and wish you all the best!

Best Regards.
 
Cain,
Foxygold Support 

April 7, 2025
Unprompted review

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