Chinology Reviews 1,492

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 598 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often noting its effectiveness and the positive changes they observe in their skin, such as increased definition and a feeling of tightness. The quality of the product is frequently praised, and many find the user experience to be easy, relaxing, and enjoyable. Reviewers also appreciate the timely delivery service. However, some people were dissatisfied with their order experience, mentioning issues with unexpected recurring charges and difficulties with refunds. A few other people also felt that the product did not work for them or that the masks were too small, causing discomfort.

What people talk about most

Product

Consumers generally express satisfaction with the product, often noting its effectiveness in contouring and... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the masks, noting they feel... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the product easy to use, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely delivery of... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as disputed charges for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering simple and straightforward. Slight delay in shipping due to low stocks but nothing a problem. Ordered these for my partner and she says that they are fantastic. Looks forward to wearing the m... See more

Rated 5 out of 5 stars

Got one for myself and another for my mum because she’s into skincare stuff. She’s been using it at night and swears it helps her unwind. We both noticed a tiny bit more definition already, which neit... See more

Rated 5 out of 5 stars

Easy to do…I mean you can do this in 10 minute, 10 minutes! I do mine as I’m styling my hair, done! Love that masks can be re-used for 5 days. Not sure how I would rate them yet as I’m still fairly n... See more

Rated 5 out of 5 stars

I am in my first few weeks of using the masks and enjoy the experience. I don't have enough use yet to notice a difference, but I like that it's just 10 minutes and use it at night before bed after cl... See more



Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I haven't had it as long enough to know but I have high hopes

The ordering process was simple.They were delivered in a reasonable amount of time.No issues with that.The only reason I didn't give it five stars is because I haven't used it long enough to know if it's going to work or not. Oh i can offer one suggestion... when you send the packages include instructions.I got my order with no information about how to store it or anything like that.So I had to reach out to customer support to ask how you're supposed to store them. Thank you

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was informed of my orders progress every step of the way. I knew where it was and they got in touch to make sure it was delivered. Beside which, I love the products. I mostly use the mouth ones.

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

lifetime double chin here

lifetime double chin here. Have been using masks nightly for about 14 days. My ears do have a hard time holding the mask without folding down. Masks seem really good for 4 uses. By the 5th time, I feel it isn't doing anything. Wish they were cheaper!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the deal buy 5 get 5 free

Loved the deal buy 5 get 5 free. These masks work great, You really feel a difference as soon as you put it on.
It is really cooling too. This is the 2nd time I've bought these masks an to get at least 10 wears out of it you can really start to notice the difference in the neck an chin area. I wear one at least once a week sometimes twice, I really do recommend them, and the amount of money you would save if you had surgery, it's a no brainer, get them, you won't regret it!

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

This is one of the worst companies to…

This is one of the worst companies to buy from.
I cancelled the subscription two month ago but they keep sending me the product and OF COURSE, billing me.
Unable to contact anyone. Only via email if anything.
Received emails IN FRENCH.
I have not tried the product but good luck trying to cancel or getting in touch with the company.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Love it so far

Love it so far. Have only been using this product for about two weeks but can already notice a difference.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Care

It is the first time I have had a company check in whether the product was well received besides informing customer of tracking delivery status.
The mask has a cooling refreshing abd tightening effect. Very easy to put on. It is also great than one can reuse mask for five times. Looking forward to achieving a more defined look.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I tried to return an unopened package and they responded to my request by saying someone would reach out with return directions but no one ever did. They are not true to their word on their return policy.

April 17, 2026
Unprompted review
Rated 4 out of 5 stars

The product works well

The product works well, but I was disappointed that when ordering three masks I didn’t receive the three free that were advertised.

March 30, 2026
Unprompted review

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