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29,90€ + Livraison OFFERTE. L'accessoire pour un visage sans rides qui cartonne en France. Éliminez vos rides en 1 instant depuis chez vous !
66 Avenue des Champs Elysées, 75008, Paris, France
4.4
711 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Bad experience with this company there are full of scam
Reply from Sandrine
Hello,
We’re sorry to hear that your experience with our company did not meet your expectations. We strive to provide quality service and take your feedback very seriously. Could you please provide more details about your situation? We would be happy to assist you in resolving this issue.
Thank you for your understanding.
I ordered this product in February. All lines and wrinkles are gone.l have a glowing skin.l want more og the serum but when l try to order now it's not easy.No more in rands and any page where l can see the price in rands.l previously bought it for R799.plss help me
Kate
I am also concerned about this being a scam. It’s been two months now since my purchase and I am told to contact my closest Post office when we no longer have this service. This was meant to be a courier delivery.
Reply from Sandrine
Hello,
I understand your concern regarding the extended delivery time to South Africa. We sincerely apologize for any inconvenience this may have caused.
Our after-sales team is available to address any questions or concerns you may have regarding your order. When the postal service receives your package, the responsible party typically sends a notification to the customer providing the address where the package can be collected. Most of our customers have successfully retrieved their packages following this process.
However, understanding your particular situation, we strongly recommend that you contact us directly via email so that we can find a solution tailored to your specific case. Your satisfaction as a customer is our top priority, and we are committed to resolving this situation to your satisfaction.
Update: my product has arrived through the SA Post Office which is a miracle in itself. This is not a scam and apologies to Sandrineza. A note to them that for any future orders from South Africa, they should use an independent courier service.
Reply from Sandrine
Hello Jenny Ehlers,
We regret any inconvenience caused. Our usual carrier partners with the postal service for deliveries. We recommend tracking your package using the provided tracking number sent to your email address. In South Africa, all customers have received their packages by collecting them at designated relay points facilitated by the postal service. Ensuring customer satisfaction is our utmost priority, and we are confident that your package will be delivered to you promptly.
Traits moins fatigués, ride du lion et cernes estompée... Application facile et rapide.
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