Lumories.ch Reviews 

468
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast shipping times, the wide selection of attractive items available online, and the consistently high product quality. Many consumers note that the online ordering process is exceptionally smooth and that their purchased packages usually arrive very promptly just as expected. Some reviewers were not happy with delivery carriers, reporting long transit delays and frustrating difficulties dealing with inconvenient local parcel pick-up points. Additionally, a small group of people explicitly mentioned encountering rigid customer support policies when attempting to resolve missing components or receiving defective items.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Quality

Customers had ambiguous experiences with quality, reflecting both high satisfaction and notable... See more

Delivery service

Consumers find delivery service to be unpredictable, with deeply divided experiences among buyers. While many... See more

Order

Reviewers highlight ambiguous aspects of order, reflecting mixed experiences with the process. On the... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of contrasting experiences. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the light we received were beautiful and expedition was quickly

Rated 5 out of 5 stars

Quality material Efficient order process The “professional light” will change my home work and give me more time to work with a real effective light, specially in the winter time. Only the delive... See more

Rated 5 out of 5 stars

Price and item as described, I am satisfied. Shipping fast, packaging perfect.


Company details

  1. Lighting Store
  2. Lamp Shade Supplier

Written by the company

Lumories.ch est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Lumories.ch, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso

La garantie remboursement et retours gratuits

50 jours pour changer d’avis et renvoyer la commande sans frais

Bénéficiez d’une grande flexibilité avec Luminaire.fr. En plus du droit de rétractation légal de 14 jours, nous vous offrons une garantie de remboursement pour les 36 jours suivants. Vous pouvez donc nous renvoyer la commande gratuitement dans les 50 jours sans donner de raisons.

Contact info

3.8

Great

TrustScore 4 out of 5

468 reviews

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3.8

All reviews

(468)

264 reviews in the last 12 months

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Rated 1 out of 5 stars

inadequate packaging

sent light bulb with inadequate packaging. ligh bulb was broken on arrival and would not answer my email.
keep sending messages in german...
TBH I didn't call them as I see no point in wasting my time fro 10 CHF. Yet, I would not recommand them :
very poor packaging, and no email acknowledgement.

March 2, 2026
Rated 3 out of 5 stars

Spare parts cannot be replaced

The delivery was smooth, but one of the lamps came with a broken plastic part, which is detachable and could be replaced easily, but the company does not replace detachable parts, instead they offered to replace the entire lamp, which is a headache for a busy person. Irrational and inefficient.

February 4, 2026
Rated 3 out of 5 stars

Love the quality - challenges with delivery

Love the quality of product and speed of delivery.
Please improve your communication with the delivery company DPD. They lacked key info and i could not communicate directly with DPD because luminaries doesnt make the connection. Only by chance could i intersect the company car on the street to receive the delivery

January 19, 2026
Rated 5 out of 5 stars

Quality material, I recommand

Quality material
Efficient order process
The “professional light” will change my home work and give me more time to work with a real effective light, specially in the winter time.

Only the delivery was quite long (16 days), but it was in the hands of the deliverer (DPD). DPD is always sooo long.

December 30, 2025

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