Myprotein France Reviews 

32,093
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

It’s a great experience! The prices are attractive and shipping is fast; I only had a minor issue last time—my package arrived damaged, though everything was inside and nothing was missing. The only d... See more

Company replied

Rated 5 out of 5 stars

My wife and I love the MyProtein Whey Isolate! We usually mix it with yogurt or into a smoothie. It's great tasting and super high in protein!

Company replied

Rated 5 out of 5 stars

Good products, best to choose proteins without flavors as I find the various tastes proposed to be too strong and sometimes artificial. Add quality cocoa or other natural products to adjust the taste... See more

Company replied

Rated 1 out of 5 stars

Making people pay to return an item you can't try on should not be a thing. Other companies would take this into account. There are no stores in France so trying on items from Myprotein is impossible... See more

Company replied

Company details

  1. Beauty & Well-being

Written by the company

Fondée en 2004, Myprotein® est le principal fabricant et fournisseur britannique de produits de nutrition sportive en ligne. Privilégiant par dessus tout la qualité de ses produits et son service clients et offrant un excellent rapport qualité-prix, la société a connu dès le départ une croissance très rapide. Au cours de sa brève histoire, elle a reçu plusieurs distinctions prestigieuses. La plus récente date de novembre 2009 : Myprotein® figurait sur la liste TIMES Fast-Track des 100 sociétés britanniques ayant enregistré la croissance la plus rapide en 2009. Classée 21e, la société s'est fermement établie comme l'une des entreprises leaders du Royaume-Uni, tous secteurs confondus. Lors des National Business Awards 2009, Myprotein® a également été élue PME de l'année pour la région Nord-Ouest de l'Angleterre. Triomphant face à une très forte concurrence, elle a été distinguée pour ses performances exceptionnelles et sa philosophie d'entreprise. En 2007, Myprotein a reçu une autre distinction, décernée cette fois par la CBI (principale organisation patronale britannique). Elle a été élue Jeune entreprise nationale de l'année lors de la prestigieuse cérémonie des Growing Business Awards 2007. Nous sommes fiers d'avoir remporté tous ces prix et savons que nous le devons aussi bien à la fidélité et au soutien de nos clients qu'au dévouement et au talent de notre personnel. Nous espérons pouvoir continuer à dépasser les attentes de notre clientèle et à remettre en question l'approche conventionnelle de la nutrition sportive adoptée par tant de gens.

Myprotein (France) Details

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

32K reviews

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4.1

All reviews

(32,093)

2,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Mixes well into food!

My wife and I love the MyProtein Whey Isolate! We usually mix it with yogurt or into a smoothie. It's great tasting and super high in protein!

July 1, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

All is perfect

All is perfect, the web side, the delivery and the products.

June 30, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 3 out of 5 stars

Career partner is bad

You sent my order in two parcels, one parcel being a very small sample. Only one out of the two was delivered to the correct pick up store. The other was « delayed » by your career partner who said some details were missing but only for the delivery of the second parcel. When it was delivered to a pick up location I didn’t require, it was wide open, somebody had keyed it. It’s at least the 4th time I’m having a problem with career and you don’t offer other option so this was my last order with you, sorry.

July 8, 2026
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Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 1 out of 5 stars

Very bad product

Very bad product

June 30, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to speak to you.

Instead I have messaged through your online account, please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Returns system

Making people pay to return an item you can't try on should not be a thing. Other companies would take this into account. There are no stores in France so trying on items from Myprotein is impossible and therefore if a return is necessary it should be FREE.

May 30, 2026
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Reply from Myprotein France

Hello LA,

We appreciate you sharing your feedback regarding our return policy, especially concerning items that cannot be tried on. We understand your frustration with the return shipping costs given the absence of physical stores in France. We are actively reviewing our policies to better accommodate our international customers.

A message has been sent to your account.

Kind regards,
Liam

Rated 5 out of 5 stars

It’s a great experience

It’s a great experience! The prices are attractive and shipping is fast; I only had a minor issue last time—my package arrived damaged, though everything was inside and nothing was missing. The only downside is that the origin of the food products and raw materials isn't listed... but apart from that, everything is fine. The products work well, and everything is quite affordable.

July 5, 2026
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Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 4 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

All good!

Very good products. The delivery was on time

June 25, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Perfect !!!

June 30, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 1 out of 5 stars

They didn't send the order I placed

They didn't send the order I placed. They only sent half the parcel; the other half hasn't been sent yet.

June 30, 2026
Myprotein France logo

Reply from Myprotein France

Hi,

I am truly sorry to hear that your order arrived incomplete. We understand your frustration and are actively investigating this issue to ensure the rest of your parcel reaches you promptly.

I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia

Rated 5 out of 5 stars

Very good

Très bien livraison rapide et soigner

June 30, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Myprotein is My favorite protein provider

Regular customer for protein, vitamin, food complement and snacks
Always satisfied with My orders
I’d just prefered not to be that dependent of deals to have decent prices

June 28, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Good and at the best price

Good and with the best price

June 21, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

It was Perfect

June 13, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Creatine

Good product

June 19, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Fast purchase and reliable delivery

Fast purchase and reliable delivery

June 18, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Too much price right now my protein…

Too much price right now my protein products

June 25, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Perfect experience

Perfect experience from ordering to delivery and quality of the product!

June 6, 2026
Myprotein France logo

Reply from Myprotein France

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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