Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I shipped my tractor utilizing Diamond Freight Logistics and they had great communication throughout the whole process. Fast pickup and delivery time. truck driver was great and had no issues. Would u... See more
They went above and beyond what other shippers would do to get the job they promised done. Would use them again in a heatbeat.
Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more
Company details
Written by the company
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Contact info
120 West Harvest Drive, 68521, Lincoln, United States
- 888-281-2269
- support@fr8star.com
- fr8star.com
4.0
Great
351 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fr8star itself did great the website…
Fr8star itself did great the website worked well
But I know on the pickup side of things the transport company did not Communicate well the auction house.
I stayed in close contact with the auction house and I know that he was told it would be picked up by 11am one day and he was never notified that the plan had changed to the next day
So I think they could of done better with that
May 24, 2023
Advertisement
Everything was as it was supposed to…
Everything was as it was supposed to and done in a timely manner. Highly recommend.
May 23, 2023
John Deer move
Great experience from first call to delivery. Everything was fully explained and great customer service. My delivery/ transport crew was from Alabama. Great folks. Thank you Joe for all your help.
May 23, 2023
The driver was great to work with.
May 16, 2023
Reply from FR8Star
Thanks for the review and thanks for using FR8Star! 👍
Equipment Transport
The driver was very communitavie. He kept us updated every chance he got. Perfect Delivery.
May 23, 2023
Advertisement
Reply from FR8Star
Thanks for the review and thanks for using FR8Star! 👍
Fr8Star got the job done fast
Fr8Star got the job done fast! After several failed attempts to get quotes from haulers quickly to move a piece of construction equipment several states away, someone recommended Fr8star. I gave it a shot and within minutes I had several quotes from various haulers (some of whom I'd called!) and we got the equipment moved in the desired time frame. We'll be using Fr8Star again!
May 15, 2023
Everything went very smoothly
Everything went very smoothly, pickup was next day,and I had my tractor 2 days after the auction closed!(from Pennsylvania to South Carolina!). Price was very reasonable and the driver was really helpful with unloading.
May 19, 2023
Advertisement
Everything came off without a hitch
May 11, 2023
your carrier was rude and for the most…
your carrier was rude and for the most part uncooperative until I got mad and told them that we would just get a different carrier first driver called the pickup contact names and harrassed her second driver was fine would never recommend Proshippers to move a pile of horse dung
May 19, 2023
Bobbi did a great job coordinating and…
Bobbi did a great job coordinating and Danny’s delivery was perfect. Could not ask for a better experience!
May 16, 2023
Unprompted review
Reply from FR8Star
Thank you for your feedback Ray and for he opportunity to assist with moving your load.
Great service!
Machine was picked up within a couple of days. Communication was great. Also the driver called prior to arrival and was very helpful.
May 13, 2023
Reply from FR8Star
Thank you for your feedback Dave and for he opportunity to assist with moving your machine.
Advertisement
They did a good job of communicating…
They did a good job of communicating and delivered on time.
May 18, 2023
Reply from FR8Star
Thank you for your 5-Star review David. Your feedback mean a lot to us.
Great site
Great site. Excellent customer service. They call to make sure you are taken care of. Friendly folks to talk with. Thanks.
May 18, 2023
Reply from FR8Star
Thanks you for your 5-Star review Steve and for the feedback.
Good dispatch
The dispatch was a good fit for us, but we had some issues with the driver not having the proper equipment to offload our equipment. It was dealt with in a timely manner, but it would have been preferable to have the right equipment for the load.
May 17, 2023
Reply from FR8Star
Thank you for your feedback Fred and for the opportunity to move your John Deere 535. We make a point of working out these details before any transport company is selected so I will make sure we do a better job to hopefully earn a 5-star review from you next time.
Reply from FR8Star
Thank you for your review opportunity to move your Case W14B. We hope we can earn a 5-star review from you next time.
Advertisement
Great Service
Great service.
Great communication.
Great pricing and selection options.
Did a GREAT job!
Thank you!
May 15, 2023
SUPER TRUCKIN!
Communication with this company was great, the service was fast and payment was fair and easy. 2 thumbs up from us!
May 13, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.