I enjoyed interacting with the black sales lady. She was very knowledgeable of the different fragrances and so nice and patient with us. I spent over $400 on August 6, 2026 in Mrytle Beach at the Tang... See more
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Review summary
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Our recent experience at the Fragrance Outlet was great! The representatives were lively, funny and engaging, making our visit enjoyable. Lisa was great! We bought 3 bottles of perfumes and we love t... See more
JT helped us, they were very busy when we came in, he patiently helped the people ahead of us try many different scents, and then helped me with some recommendations based on things I like in a fragra... See more
John was amazing… Knew exactly what I was looking for and showed me scents that he thought I would like… I walked out with two wonderful perfumes! The other woman working in the store also chimed in a... See more
Company details
- #6 of 34 best companies in Flavours, Fragrances and Aroma Supplier
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About Fragrance Outlet
Written by the company
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
FREE SHIPPING
Written by the company
- ON EVERY ORDER OVER $50
- Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.
GUARANTEE
100% PRODUCTS & SERVICE GUARANTEE
Please note that we are not the manufacturer of any of the products we carry. Fragrance Outlet is a vendor of genuine brand-name fragrances; Fragrance Outlet is not associated with any of the Brands Sold on the website.
Absolutely NO imitations or knock-offs.
Absolutely NO imitations or knock-offs.
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- 8889196613
- customer.service@fragranceoutlet.com
- fragranceoutlet.com
4.7
Excellent
17K reviews
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Good products
Good products, customer service is good. Employees had a lot of patience with my 2 teenage grandsons.
July 31, 2026
I got some great fragrances at a great…
I got some great fragrances at a great price. The team was super helpful.
August 2, 2026
Great Experience
Polite Staff, Wide Selection, and good prices/package deals. Would come again
August 2, 2026
Customer service was fantastic
Customer service was fantastic. The sales lady, was very attentive and listened to what my son wanted.
August 3, 2026
That staff was very helpful and was…
That staff was very helpful and was patient while sampled different colognes .
August 2, 2026
Prompt service.
July 23, 2026
Cody is amazing
Cody is amazing. He helped us out with a fragrance today that is impossible to find. Thanks so much Cody!
August 3, 2026
Unprompted review
Need a better selection of fragrances
August 2, 2026
Good selections
July 28, 2026
I love the great products
I love the great products, they're affordable and has long-lasting smells.
July 22, 2026
I wish I knew the name of the girl who…
I wish I knew the name of the girl who helped us because she was so patient and so helpful! She is what sold the cologne and perfume!
July 31, 2026
The customer service was spectacular i…
The customer service was spectacular i gt a new fragrance and love it and the lady that work there showed me and love it alot
July 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I asked if I for some reason did not…
I asked if I for some reason did not like the perfume, I was allowed to bring it back. I was told “yes, of course” when I went to take it back (it was brand new, I didn’t use it) I was told to basically shove it.
July 26, 2026
Reply from Fragrance Outlet
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at customer.service@fragranceoutlet.com to further assist you.
Fragrance Outlet
Customer Service Team
Good customer service
Good customer service. They sell good perfumes at affordable prices.
August 2, 2026
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