Fragrancespot Reviews 29

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I bought a parfum on 7 January and they charged me an extra for delivering it in two days. I wrote in the order that it should be delivered until 9 January (I was leaving the hotel on 10 January). The... See more

Rated 5 out of 5 stars

I ordered Creed Aventus and it smelled awesome. It exceeded my expectations! My order came quicker than when it was suppose to come. The customer service representatives even go above and beyond to m... See more

Rated 1 out of 5 stars

They declined 2 times my order because "We have decided that this order seems fraudulent and decided to not continue with your order. Your name and email do not match and there was issues with you... See more

Rated 5 out of 5 stars

I found this store online looking for last-minute presents. The prices are amazing, and after receiving the items, I have to say everything is 100% real. No imitation. I will continue to purchase ever... See more


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2.9

Average

TrustScore 3 out of 5

29 reviews

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Rated 1 out of 5 stars

No respect for the clients

I bought a parfum on 7 January and they charged me an extra for delivering it in two days. I wrote in the order that it should be delivered until 9 January (I was leaving the hotel on 10 January). They have not delivered it until now (11 January). I left the hotel and the city without my package because the did not do their actions on time. And they refused to cancel the order with false excuses. Not professional company.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

terrible comunication

They declined 2 times my order because "We have decided that this order seems fraudulent and decided to not continue with your order. Your name and email do not match and there was issues with your credit card. We apologize for the inconvenience. I have gone ahead and issued you a refund"
1) My name on card and email are equal
2) It's not a credit card, it's a debit card
3) Still waiting second refund for days.
4)When I was asking them to give me a call , or to call my bank or to give me an office where I can go I didn't get a response anymore.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. I'm a first time customer. I got exactly what I ordered, the communication was great and the speed of delivery was lightning fast.

March 20, 2021
Rated 5 out of 5 stars

I ordered Creed Aventus and it smelled…

I ordered Creed Aventus and it smelled awesome. It exceeded my expectations! My order came quicker than when it was suppose to come. The customer service representatives even go above and beyond to make sure their customers are accommodated. I will definitely order from here again.

March 9, 2021
Rated 5 out of 5 stars

The price was unbeatable for the…

The price was unbeatable for the product I purchased. Customer service is top notch, my credit card had a problem and they called me and resolved the problem quickly. The product arrived quickly also, and I am very happy with the product. I will be a repeat customer for sure!

March 4, 2021

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