safe refund £30 safe cow
January 4, 2024
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Company details
About Framily
Written by the company
Framily - Personliga barnböcker
Med sina personliga barnböcker erbjuder Framily.se en mycket speciell gåva - alltid unik och personlig. De personliga böckerna kan enkelt anpassas på www.framily.se med hjälp av konfiguratorn. Välj först figuren eller temat, sedan design och ordning.
Contact info
Eppendorfer Baum 23, 20249, Hamburg, Germany
- service@framily.se
- framily.se
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I did not receive my package
I did not receive my package, did not receive any feedback from support on who they use as carrier, and they are not able to track my shipment and can not provide me with any information. Very expensive book for this poor service level. Will not recommend at all.
December 11, 2022
Reply from Framily
Dear Tami,
We are sorry that your order has not arrived yet. We do our best to ensure that our customers receive their order as quickly as possible as well as to respond to all of our customers as quickly as possible. We recommend that you select a tracking number at checkout so that you can track your order. If your order still hasn't arrived, please contact our customer service at service@framily.se so we can find a solution for you as soon as possible. Best regards, from your Framily team (per E-Mail gesendet)
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