Framky Reviews 510

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Really pleased with result and service. Realised I’d ordered the wrong frame colour. They were very responsive and helpful. Love the gallery in our kitchen.

Rated 4 out of 5 stars

The installation is very simple and allows to chose exactly how it will look like when finished. Beautiful final result. What could be improved: - Only 2 stickers soared were in the box… to... See more

Company replied

Rated 5 out of 5 stars

Very happy with our photo wall. Took a little longer to arrive than I expected but that was partly my own fault. I like that when I uploaded the photos that I was able to see if the quality of the pho... See more

Rated 5 out of 5 stars

Thanks to framky.com my house has gained beautiful gallery of our familly. Good quality of printed pictures remind us awesome memories whenever we walk our corridor. The result is exacly like i was... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Interior Designer
  3. Photography Service

Written by the company

Framky is the easiest way to create your perfect photo gallery. Choose from 1000+ pre-designed gallery layouts, develop your photos at a price and hang your gallery within 15 minutes, evenly spaced, with no drilling or making a mess!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

510 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous product

Fabulous product, easy to create and install. Looks great !!!!

February 26, 2025
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Reply from Framky

Hello Janet! Thank you for the wonderful review. So happy you love it!

Rated 5 out of 5 stars

Great experience!

I received the frames and they are beautiful! The delivery was very fast and without any damage. The application is easy and the result gorgeous 💛

January 31, 2025
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Reply from Framky

Hello Stefania! Thank you for the wonderful review. So happy you love them!

Rated 5 out of 5 stars

Conforme à mes attentes

Le résultat est conforme à mes attentes

December 23, 2024
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Reply from Framky

Bonjour LEPIN! Merci beaucoup pour votre retour positif. Nous sommes ravis!

Rated 5 out of 5 stars

Would recommend!

Fast response rate, easy to hang, great quality, recommend!

December 21, 2024
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Reply from Framky

Thank you Aleks! Great to hear you'd recommend us!

Rated 5 out of 5 stars

Recommend!!

Amazing quality, super easy application and fast delivery

December 18, 2024
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Reply from Framky

Thank you TH! So glad you found the quality amazing and application easy!

Rated 5 out of 5 stars

Excellent service

We contacted Framky to make a change to our order, not only were they very helpful, when a problem occured Framky were 100 open & honest. They went the extra mile to make it right.

Quality service counts for so much, the best product in the world is worthless without good customer care. Framky have created a stand out experience for me here.

October 24, 2024
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Reply from Framky

Thank you very much for your review! I hope you'll be very happy with the final result :)

Rated 4 out of 5 stars

Great concept. No manual

Great concept.But I missed a manual in my Package. The mounting is straight forward, but to avoid mistakes i always like to read the instructions.

October 22, 2024
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Reply from Framky

Thanks for your kind review. We'll add manuals to the packages :)

Rated 5 out of 5 stars

So smart!

So smart and easy to put up the wall! Frames and pics look great

September 10, 2024
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Reply from Framky

Thank you! 😍

Rated 1 out of 5 stars

The order shipped without the proper…

The order shipped without the proper number of hangers for the frames. I reached out and they sent more but still didn’t send enough so now it’s been more than a month and I have half hung galleries.

August 16, 2024
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Reply from Framky

We are terribly sorry for the mistake. We've already sent number of hangers you've requested. We've already contacted you by email, so please respond if we can do anything else.

Rated 5 out of 5 stars

Building a photo wall doesn’t get any easier than with Framky

Easy to order on your phone, lots of variety in terms of frames and sizes, quick and clean delivery and hanging everything up couldn’t be more simple and was done super fast. Price is reasonable and good value for money if you ask me. First time I used Framky and I didn’t know it at all (did look up soms positive reviews though) but would definitely recommend and use it again myself.
We made a photo wall with pictures of my brother who unexpectedly passed away at the age of 46 last month. Life is difficult enough at the moment so very thankful that this was as easy as it gets.

June 19, 2024
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Reply from Framky

Thank you for your kind feedback. Please accept our sincere condolences regarding your brother.

Rated 5 out of 5 stars

Great quality

Great quality - will definitely order again!

June 6, 2024
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Reply from Framky

Thank you for your review!

Rated 4 out of 5 stars

Didn't receive the order--- problem solved!

Didn't receive the order.
------------------------------------------------------------
After a long talk with the owner of the company, we succeded in solving the problem, which was caused by the delivery company, and received all the goods. Thank you to Miss Janina for being so helpful in solving this issue.

March 19, 2024
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Reply from Framky

This order was few days late on our side, due to a small issue with our passepartout subcontractor. It was finally sent on 04-04-2024, and finally delivered on 15-04-2024. We are very sorry for the long delivery time - it happens sometimes for Italian customers. We are working to replace DPD courier to a new company, since the delivery times are longer than expected.

Rated 2 out of 5 stars

White circles and cheap frames

Wrong size of the picutres.
There were white frames aorund some pictures (3 out of 14) and that looks not good, because I also ordered passepartouts, so there are 2 white sircles around each of the three pictures. So it does not good.

Some of the frames were faulty, the edges are frayed, which makes them look cheap. The overall quality of the black frames is not good.

I am satisfied with the print quality.

February 24, 2024
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Reply from Framky

We apologize most sincerely for the printing error. We have already corrected the system by gently enlarging each photo to avoid the situation where the print border sticks out from under the frame or passepartout. We will be happy to correct the prints for you. Please contact hello@framky.com.

Rated 5 out of 5 stars

Great Usability, Great Price, Great Quality

My order to Germany was fast and easy. Framky is an absolute recommendation of the heart and the picture wall is perfect as a personal gift.

December 24, 2023
Unprompted review
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Reply from Framky

Thanks for your review! Happy you loved usability and quality!

Rated 1 out of 5 stars

No Produkt received

January 2, 2024
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Reply from Framky

We are very sorry for the situation that occurred. Actually, the order was delayed in our production by 2 working days - you were supposed to receive it on 18.01, and it arrived finally on 22.01. We apologize for the lack of communication from our side. I will contact you by email to ask if everything was ok in the end.

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