While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Garden Furniture Shop
  2. Do-it-Yourself Shop
  3. Fitness Equipment Store
  4. Landscaping Supply Store
  5. Living Room Furniture Store

Written by the company

La Nostra Storia La nostra storia comincia nell’ormai lontano 1985 quando Francesco, il fondatore di quello che oggi è Franchini Shop, appena venticinquenne e mosso dalla sua passione per il fai da te lascia il suo lavoro da rappresentante e si lancia in un'avventura di progettazione e realizzazione di prodotti da giardinaggio e bricolage. Grazie alle sue incredibili doti comunicative e ad anni di viaggi intercontinentali e duro lavoro riesce a costruirsi una network di partner e fornitori che gli consente di dare finalmente vita al suo sogno. Nel 1990 Francesco è pienamente inserito nel mondo della grande distribuzione e si occupa a tempo pieno di rifornire catene di retail con prodotti progettati interamente da lui. Soddisfatto dei risultati raggiunti, ma continuamente esposto alla visione dei suoi prodotti sovrapprezzati dai retailers, nel 2005, con ormai 20 anni di esperienza nel settore della progettazione e profonda conoscenza delle dinamiche intrinseche della catena distributiva, Francesco decide che è il momento di cambiare rotta e bypassare gli innumerevoli passaggi previsti dalla filiera produttiva rendendo i suoi prodotti più accessibili e stabilendo un contatto diretto con quelli che aveva sempre considerato “i suoi clienti”. E’ così che nel 2010 Francesco ha la visione di puntare tutto sull’ e-commerce e sul modello direct-to-consumer eliminando qualsiasi intermediario e facendo si che i suoi prodotti arrivassero dalla fabbrica direttamente a casa dei suoi clienti. Questo ci ha permesso di proporre una selezione di prodotti sempre più ampia e rilevante a prezzi altamente competitivi. Dal 2010 ad oggi abbiamo scalato le vette dei maggiori marketplace, visto crescere il nostro portale e la nostra clientela in modo esponenziale, raccolto migliaia di feedback e acquisito un approccio sempre più orientato a garantire prodotti e servizi di qualità. La Nostra Mission è rendere l' hobbistica uno stile di vita accessibile a tutti. Che sia il giardinaggio, il bricolage, lo sport o l' arredamento, crediamo che le passioni muovano il mondo e vogliamo aiutare, ispirare e guidare il nostro pubblico nei loro hobby e nelle loro avventure.


Contact info

3.4

Average

TrustScore 3.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A very bad product!!

We bought a storage closet for the garden. It was a disaster. It took ages to put the parts together because some vital things like screws were missing, the material (wooden parts) turned out to be of the worst and cheap quality and partly already damaged. Unfortunately I saw the bad reviews too late, but my advise and warning is: DON´T buy at this online shop!!

January 16, 2026
Unprompted review
Franchinishop logo

Reply from Franchinishop

Hi Saskia, we are very sorry to read your review. Upon verification of our internal system it would seem that you never got in touch with our customer care to report any issue with your order. Please feel free to get in touch by writing to suppor@franchinishop.com if you feel that we can assist you with the purchased product. Thank you

Advertisement
Rated 1 out of 5 stars

Spend your hard earned cash somewhere else.

I purchased through Amazon Italy a garden leaf blower sucker with 2 stroke engine last year it worked fine. Before storing it away in a dry garage I drained the fuel from the tank and carburettor. This year I put clean fuel into the tank and could not start the motor. I have tried everything, new spark plug, new pre-mixed fuel and even went to the trouble at my expense to buy a new carburettor, it would not fire. Through Amazon I have been in contact with the supplier and they have been no help whatsoever. Under European Law the item is covered by a 2 year warranty. I have in desperation copied all the "whatsapp" communications from the supplier to Amazon in hope that they may be able to assist my ongoing battle. This company will gladly take your money but there is zero after sales service. I would strongly recommend spend your hard earned cash somewhere else.

July 23, 2020
Unprompted review
Show reviews in all languages. (106 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look