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Rated 5 out of 5 stars

Absolutely beautiful products which I would definitely recommend! Fabrics are so soft and quality and prints you can't find anywhere else! So pleased with my order😍

Company replied

Rated 5 out of 5 stars

It was an easy experience to pop online and order my goods. Everything was straight forward and completed in a satisfactory way. Thank you. Will use this site again.

Company replied

Rated 3 out of 5 stars

Lovely material and designs but due to supply chain issues stock levels were low so had to opt for another design. But no worries - love the goods.

Company replied

Rated 5 out of 5 stars

Always easy to buy from Franz & Freya, whether it's actual goods or gift vouchers which are an excellent idea!

Company replied

Company details

  1. Baby Clothing Store

Written by the company

Franz & Freya is a British children’s handmade clothing brand. Our speciality is in beautiful and unusual prints, used across a variety of fine and soft fabrics, to create comfortable and attractive clothing that children love to wear. We embrace boldness and beauty, and pride ourselves on our quality and attention to detail.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Always easy to buy from Franz & Freya

Always easy to buy from Franz & Freya, whether it's actual goods or gift vouchers which are an excellent idea!

August 7, 2022
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Reply from Franz & Freya

Thank you for your feedback Rosie, we hope to see you back on our website again soon!

Rated 5 out of 5 stars

Ordered a gift card

Ordered a gift card , was very easy and a no hassle way to give a gift that the recipient could choose for themselves.

August 5, 2022
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Reply from Franz & Freya

Thanks Deborah for your review, we hope the recipient enjoys browsing our website to choose their special gift

Rated 4 out of 5 stars

The gifting idea is genius

The gifting idea is genius! I love the fact I can gift a new mum from near or far with so little stress! Well done to the F&F team :)

July 19, 2022
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Reply from Franz & Freya

Thanks Bridget we love that you love our convenient services

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Rated 5 out of 5 stars

Cute Prints

Great colourful products which look really cute

July 13, 2022
Unprompted review
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Reply from Franz & Freya

Thanks Kylie, we are glad you love our prints as much as we do!

Rated 5 out of 5 stars

Lovely shop

Lovely shop with a great variety of products. Great quick delivery and packaged lovely. Would recommend and shop again.

July 12, 2022
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Reply from Franz & Freya

We are so glad you enjoyed our products and service, please visit us again soon!

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Rated 5 out of 5 stars

Beautiful Products

Absolutely beautiful products which I would definitely recommend! Fabrics are so soft and quality and prints you can't find anywhere else! So pleased with my order😍

June 2, 2022
Unprompted review
Franz & Freya logo

Reply from Franz & Freya

Thank you Zoe, we appreciate your feedback and we hope the baby loves our products too!

Rated 3 out of 5 stars

Lovely material but stock levels very…

Lovely material and designs but due to supply chain issues stock levels were low so had to opt for another design. But no worries - love the goods.

June 2, 2022
Franz & Freya logo

Reply from Franz & Freya

Thanks Pam for your feedback, as a new business we are continually working to improve our service to our customers. During these tough times with the War on in Ukraine thus causing Supply Chain issues we unfortunately have had a few stock issues but we are working to resolve this as quickly as we can. I hope next time you buy from us you have a more pleasant experience.

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