I previously gave the Hyper Pro a 3 star rating because of an issue I had with one of the small pads. The Freak Athlete team were quick to respond and solved the issue without delay. I love doing busi... See more
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First of all it's a fantastic machine that makes training (especially legs and core) much easier and more accessible at home. If you dislike the gym, don't have a ton of space and/or money for a home gym and still want a good and useful (not just arms/chest) workout then this is a great option. Easy to put to the side when you're not using it. For me, 182cm and 73kg, it's pretty much perfectly sized. Plenty of exercises on the website and you can improvise some more.
After three months of pretty much daily use i did have a small issue with a couple of the knobs not tightening anymore but after contacting them they quickly identified the problem and sent replacements which solved the problem.
Great product and people. Obviously you never now how durable something will end up being but so far i highly recommend.

Reply from Freak Athlete

Reply from Freak Athlete
I put in an order for a wheelbarrow sled two weeks and got separate emails with different order numbers despite only putting in one order. I emailed for clarification and it's now gone 4 days with nothing. I understand the holidays can put things on delay but I was at least hoping for a return email with some clarification. Hope I didn't make a mistake not going with Rogue.

Reply from Freak Athlete
I bought the Hyper Pro and I’m really impressed with the product. I also ordered their bench by mistake. Once I realized my mistake I contacted customer service and they refunded my money without any hassle. The Hyper Pro was delivered very quickly after I ordered it which was impressive. Great quality product and very helpful customer service.

Reply from Freak Athlete
I previously gave the Hyper Pro a 3 star rating because of an issue I had with one of the small pads. The Freak Athlete team were quick to respond and solved the issue without delay. I love doing business with companies like this. Nothing more satisfying when making a big purchase, than trusting you will be in good hands should anything go wrong.

Reply from Freak Athlete
Had a small issue when assembling due to the leg stand being slightly bent, the FA team have been great in responding & resolved it immediately.
Love my new addition to home gym, bringing a wider range of exercises, solid bit of equipment.

Reply from Freak Athlete
Quickly responded to my questions. Great communication and customer service. Showed strong support for disabled veterans and first responders. Will continue to support them for my gym equipment needs

Reply from Freak Athlete

Reply from Freak Athlete
Fast prompt excellent customer service

Reply from Freak Athlete
Awesome Customer Service & Awesome Machine!

Reply from Freak Athlete
No information about shipping date, no information. that shipping will not be performed quickly, no response to emails.

Reply from Freak Athlete
This company makes an amazing product and their customer service is even better! I couldn't be happier with my purchase, setup was easy and the directions were clear and easy to follow. When I identified that that 2 bolts were missing they apologized and had them in the mail the next business day. If only every company was this easy to work with and supplied amazing products.

Reply from Freak Athlete
Excellent customer service, very knowledgeable and accommodating.

Reply from Freak Athlete
5 stars all around, first the machine is great quality great minds behind it you can tell right from the jump, and not having a lot of height it fits the bill for my basement, I haven’t tried every movement yet but the ones most important to me all feel good and I finally just got around to using the squat attachment and I had some skepticism but I’m pleasantly surprised how good they feel especially not having the greatest lower back I can get heavy squats in without having to worry about that too much, customer service was superb solving a minor issue, it takes some time getting used to the machine but really nothing bad to say and I’m happy with the purchase.

Reply from Freak Athlete

Reply from Freak Athlete
Great customer service. Easy to connect with / communicate with, great follow up, and issue resolution was speedy.

Reply from Freak Athlete
Neil and Freak Athlete have the best customer service!

Reply from Freak Athlete
Overall a very pleasant experience and I am satisfied with the quality of the equipment

Reply from Freak Athlete
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