Service and delivery is 5 stars, the trail X hub we purchased is 4 stars because we felt it could have benefited by having tie down points on both sides of the waterproof cover, apart from that the hu... See more
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Great prices,Great customer service,Great communication. Was very easy replacing a faulty leatherman and purchasing my daiwa saltist rod that arrived very quick and was packaged so to not be damage... See more
Great product selection at good prices. Fast delivery after ordering. Great customer service to confirm order and colours.
Without a doubt the best customer service I’ve ever received. I had an issue with a product. They provided me with a store credit for the full value of the product without hesitation. Fast shipping. E... See more
Company details
Written by the company
Freddys have the lowest pricing guaranteed on all fishing, camping, boating, spearfishing, 4WD and all other outdoor products. Free shipping and easy returns available. Buy now and pay later with AfterPay available in store or online. Freddys, Australia's greatest outdoor retailer.
Contact info
2/229 The Entrance Rd, 2250, Erina, Australia
- (02) 4367 5555
- support@freddys.com.au
- freddys.com.au
Hasn’t replied to negative reviews
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Swag perfect, mattress useless and might as well sleep on dirt
The actual swag itself is amazing easy to set up and pack up. And the fly over is perfect can keep the 2 top meshes open for ventilation no issues with the swag itself.
But the mattress is useless I’ve have been away camping for 5 days now and I’ve been sleeping on the floor. Never been able to expand it, had it laying outside for 3 days before I’ve left and never got any bigger. I’ve now had to go spend 200 bucks on a new mattress so I am able to sleep comfortably without discomfort.
Shimano Spheros SW 3000
Bought a shimano Spheros SW 3000 and couldn’t be happier with the whole process. Best price online with fast dispatch and delivery. Will be looking for the next bargain at Freddy’s!
False advertising and refuse to address or correct it
Freddy's regularly mislead with some of their sales.
Their relevant sales claim all items reduced with exceptions, which is fine, but the exceptions are incorrect. The exceptions nominate Japanese Daiwa made products as exclusions (should be mostly high-end reels like Saltiga, Certate, Exist, Airity, etc.) but several of the Daiwa rods which are made in China are excluded also (e.g. Commander, Battler, probably others).
I have advised them of the error and asked them to either correct their advertising to stop misleading customers (or alternatively, to reduce the non-Japanese items) but they have not responded despite numerous attempts.
Extremely disappointing and frankly concerning behaviour. Actively distrust them at this point.
Kept us informed as to delivery…
Kept us informed as to delivery details. Easy to order. Great customer service.
Excellent service.
Freddy’s prices and delivery is always good in general
Freddy’s always has good prices and great products the delivery is always fsstb
Great and prompt service and delivery
Great and prompt service and delivery. I will definitely recommend Freddy's.
The delivery time was quick but I’m not…
The delivery time was quick but I’m not that happy about having to sign for it.i wasn’t at home when my parcel arrived. My small parcel could have been left in the letterbox and instead I had to drive 50km round trip to pick it up .
It was so easy to order on line and I…
It was so easy to order on line and I got free delivery. The price was great and I recieved the goods in a couple of days in great condition and as advertised. Thanks Freddy.
good product quick delivery
Great service
Great service - the rod was as ordered and was securely packed and promptly posted.
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