Fragrance purchase
The product is good that don’t scam any one. That have a lot of choices you can smell the parfum in store but it is a little over price on some fragrance

Reply from Fredrik & Louisa
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Parfymeri med stort utvalg av parfyme, makeup og hudpleie fra kjente og eksklusive merkevarer. Over 50 butikker i Norge + Nettbutikk. Velkommen til Fredrik & Louisa
Asker, Norway
Replied to 16% of negative reviews
Typically takes over 1 month to reply
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The product is good that don’t scam any one. That have a lot of choices you can smell the parfum in store but it is a little over price on some fragrance

Reply from Fredrik & Louisa
I love this store, even though the prices are too high. I once bought the wrong perfume by mistake, came back a week later, and they exchanged it without any problems because the box hadn't been opened. The service varies from city to city. In one, I was treated like garbage, and the salesperson pointedly ignored me, but in another, everything was perfect; everyone was polite and eager to help. It's a mixed bag, but I definitely love this chain.
SANDVIKA STORSENTER BRANCH.
If I could give zero stars, I would. The staff was incredibly rude when I entered the store -- something in my bag started beeping (another shop forgot to remove the RFID tag from an item I bought). Instead of politely asking to check my bag, the employee told me to leave and said, "I can't have you beeping all over like that." She even mentioned having to call security if I stay. The attitude is totally unacceptable so I will never come back. It's clear why this store has so many negative reviews.
I purchased an Elizabeth Arden Eight Hour Cream, and to my shock, the product arrived with a broken seal and had clearly been used. This is completely unacceptable, especially for a skincare product where hygiene and safety are of utmost importance.
It is highly irresponsible to send a used product to a customer, and this experience has severely damaged my trust in your store. I initially chose to order from your website due to the competitive pricing, but it seems the lower price comes at the cost of quality and integrity.
Ville ha full pris for en vare som var på tilbud. Nektet å gi seg.

Reply from Fredrik & Louisa
I have no issues or complaints. I ordered Kiels products online and everything was delivered and intact as expected. The order shipped quickly. Everything went as expected 👍

Reply from Fredrik & Louisa
I like the products and the delivery service. This store have good products and delivery has been smooth and quick for me.

Reply from Fredrik & Louisa
The delivery was so fast and the item i bought was very good.I satisfied a lot of your services.And the employee are all kind..More business to come Fredrik and Louise.. More power to come and god bless you always..

Reply from Fredrik & Louisa
Love this store! Has all the good brands. Has fast delivery and delivers straight to mailbox, couldn't be more convenient!

Reply from Fredrik & Louisa
My shopping experience was great. Both the products I received were perfectly packaged and the response from the support team was very nice and friendly when my package was once returned due to an address problem.

Reply from Fredrik & Louisa
Quick delivery and lots of good products to choose from

Reply from Fredrik & Louisa
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