Collegia FreePayroll Reviews 

Collegio Free Payroll provides amazing customer support. Their team’s extensive payroll experience and exceptional expertise really stand out!

great and speedy help. Christine was amazing help!

Excellent service, accurate and professional .
Amazing payroll system .

Team member (Cristine) was really helpful in completing some settings I was stuck at, to get me going.

Really like this payroll platform. Very intuitive and customer service is second to non. would highly recommend 5*

I honestly can't believe such a brilliant company exists and that their software is free. Collegia FreePayroll is amazing. Their website is so user friendly, it couldn't be easier to use, it is so efficient and the customer service is brilliant. 10/10 would recommend (and have done!) wholeheartedly.

We have used FreePayroll for several months and recently upgraded our plan as we wanted to record employee absences. What really struck me is that the level of support from the Collegia team is excellent, on both free and paid plans, not like some tools where you need to pay to get good support.

Using Collegia FreePayroll has been so easy and FREE! I had questions about setting up a workplace pension and Cristine was super helpful. I would highly recommend using this for payroll.

Cristine was great in dealing with my enquiry. Always prompt and happy to help.

Really helpful experience. I received a confusing email from HMRC and they quickly put my mind at rest.

The chat at the bottom of the screen made it really easy to get in touch. It initially started with an AI assistant, but I was quickly passed over to a real person without even having to ask, which was a relief.

Christine was great ,quick, easy and reassuring. Exactly what I needed.

I've been using Collegia for about 2 years now and really recommend it. I was new to payroll and had (and still have) lots of questions which they are always happy to answer for me. I like the videos which are easy to follow. All in all a happy customer!

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I had a great experience with FreePayroll, especially with Elis, who was extremely helpful and professional in assisting me with getting my P45.

Elis was patient, knowledgeable, and took the time to explain the process clearly. They guided me through everything I needed to do and made what could have been a stressful process feel very straightforward.

I really appreciate the excellent customer service and support. Thank you, Elis, for your help and professionalism!

Highly recommended! ⭐⭐⭐⭐⭐

I had an issue with inputting an absnce record and editing it and I was quickly helped by Axel, really helpful, ,a great company and great staff would always reccomend.

Axel was excellent. Helped me to work out an issue with a new staff member being added to the payroll. I was worried that the issue would not be rectified in time for the payrun, as the initial message that popped up said that there's up to a 24 hour response time. Thanks to Axel, the issue was addressed within minutes, so I'm very grateful for that.

A* Payroll software., easy to use

Excellent customer support from Cristina. She always responded promptly, provided clear explanations, and was very helpful throughout. She made the whole process easy and stress-free. Thank you for the outstanding support!

Had a question about Pension enrolment and I had a chat with Cristine a member of support team in Collegia. She was very helpful and advised what I had to do. great member support. Thanks

Easy to use and support are very helpful

The software is easy to set up and use with automatic filings for HMRC and pensions enrolment. Freepayroll makes it as easy as possible for small businesses to meet their employer obligations. I appreciate the fact that the chat widget is not just AI - it's staffed by real people at the other end who are determined to help you. It makes everything much less stressful for monthly submissions and year-end reports to the accountant.

Flawless payroll. Thank you the people who put the hard work