Ms gray was very helpful and rang me as she said she would. I was delighted with my fridco sandals., size 7 perfect, savannah size 7 much longer and not suitable, perhaps the 6 would have been bette... See more
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Delighted to get these lovely leather ankle boots in the sale. My 4th purchase from Free Spirit over the years. All comfortable and very well made. I particularly loved the fact they provided an addit... See more
Company replied
I bought a pair of Jada shoes while on holiday. As they were like wearing gloves on my feet I wanted to buy another pair. One problem I have small feet and could not find my size anywhere. So I emaile... See more
Company replied
Great shoes for comfort. Excellent service. Highly recommended
Company replied
Company details
Written by the company
Free Spirit is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company Ltd, ST14 8HU, Uttoxeter, United Kingdom
- 01889 561790
- info@freespiritshoes.com
- freespiritshoes.com
Ms gray was very helpful and rang me as…frisco v savannah
Ms gray was very helpful and rang me as she said she would. I was delighted with my fridco sandals., size 7 perfect, savannah size 7 much longer and not suitable, perhaps the 6 would have been better. Seems the is no consistency in sizing.
We were travelling the next day so unable to return the savannah shoes.
I have fridco in all colours and if the savannah had would buy more.
April 30, 2026
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Lovely sandals quite stylish…
Lovely sandals quite stylish comfortable, will buy other styles from brand, quite reasonable priced also. happy with purchase.
April 27, 2026
Happy to receive sandals posted all the…
Happy to receive sandals posted all the way to Australia. Great service.
April 13, 2026
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Brilliant service
Brilliant service, returns and refunds prompt. Delivery timeframe excellent and the quality is great
April 13, 2026
Excellent service and qyick delivery
April 13, 2026
That's how customer service should be *****
I bought a pair of Jada shoes while on holiday. As they were like wearing gloves on my feet I wanted to buy another pair. One problem I have small feet and could not find my size anywhere. So I emailed the company got a reply the same day from Dianne, who said that new stock had come in and that she had put my size onto their web site. Shoes ordered 5 mins later and arrived 2 days later. Brilliant customer service and really lovely shoes. Just what my feet ordered and I will be buying more from them in the future.
April 20, 2026
Unprompted review
Reply from Free Spirit Shoes
Hi Tracey
Thank you for taking the time to write us a 5* review. It was lovely talking to you and I remember I conversation well.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Free Spirit Shoes
Hi Shelagh
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Frisco Sandals now the sun is finally out!!
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Reply from Free Spirit Shoes
Hi Caroline
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
It was great they came quicker than I…
It was great they came quicker than I thought and the quality is really good
April 2, 2026
Reply from Free Spirit Shoes
Hi Mhairi
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Belize sandals now that the sun is finally shining.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
So comfortable
Arrived quickly, well-packaged and in good condition. Product very well made, and exactly as promised.
March 23, 2026
Reply from Free Spirit Shoes
Hi Pat
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Very prompt delivery and great shoes
Very prompt delivery and great shoes, what more is there to say.
February 26, 2026
Reply from Free Spirit Shoes
Hi Margaret
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Jada shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Good Service
Order arrived on time, unfortunately the shoes did not fit and had to be returned. No issues returning the shoes, refund received.
December 5, 2025
Reply from Free Spirit Shoes
Hi Colette
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that you had to return your Hadlee & Jada shoe.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Truely comfortable sandals with breathable leather. …
Good quality breathable leather sandals. The sandals are also very safe to wear and comfortable for me
December 23, 2025
Reply from Free Spirit Shoes
Hi Zoe
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Excellent quality shoes and boots
Excellent quality shoes and boots. I have several pairs. The latest pair of shoes came with replacement insoles. I've not had this before - ingenious idea.
November 28, 2025
Reply from Free Spirit Shoes
Hi Ann
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We do not you are enjoying your Hadlee Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Nice and comfortable shoes from…
Nice and comfortable shoes from leather. They even put extra pairs of insoles in the boxes. Those are thinner than the ones in the shoes and made of more breathable material for the spring.
November 28, 2025
Reply from Free Spirit Shoes
Hi Suzanna
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We do hope you enjoy wearing your Hadlee Shoes .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Super Duper!
Delighted to get these lovely leather ankle boots in the sale. My 4th purchase from Free Spirit over the years. All comfortable and very well made. I particularly loved the fact they provided an additional pair of insoles this time, which means you can really customise to get the perfect fit.
November 28, 2025
Reply from Free Spirit Shoes
Hi Sandra
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Veda Boots .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Happy Aussie
Quick, efficient and simple. I love my sandals as this is my second pair. The parcel arrived within 9 days from order.
November 20, 2025
Reply from Free Spirit Shoes
Hi Dianne
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Ziri sandals in this hot summer you are having in Australia at the minute .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Free Spirit Shoes
Hi Anne
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that you had to return your Veda Boots but do hope you are liking your Jada Shoes
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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