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Free the SheepReviews 

207
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as soft, comfortable, and well-made, often exceeding expectations. Many find the items perfect for their needs, providing warmth, comfort, and even helping with anxiety. The overall user experience, from product fit to the feel of the material, is highly regarded by consumers. However, some people were dissatisfied with the delivery service and order fulfillment, experiencing significant delays and a lack of communication regarding shipping updates. A few other people also felt that some items were a touch small or had issues with specific design elements like a small neck hole or an unnecessary tag.

What people talk about most

Product

Customers had positive experiences with product, often describing it as comfortable, warm, and high-quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery and... See more

Order

Consumers find order to be ambiguous, with many reporting significant delays and issues with receiving their... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 5 out of 5 stars

I recieved my package missing an item, but they took care of it right away, very helpful nd friendly staff, nd the quality is top notch! If youre hesitant on ur purchase i can vouch as a non bias cons... See more

Company replied

Rated 5 out of 5 stars

In an attempt to reduce the constant headaches and worries of the future that I have been experiencing lately (and also because I'm a Star Wars fan), I came across Free the Sheep in my news feed and... See more

Company replied


Company details

  1. #211 of 298 best companies in Clothing Store
  2. #55 of 81 best companies in Men's Clothing Store
  3. #87 of 142 best companies in Women's Clothing Store

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

4.0

Great

TrustScore 4 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(207)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting for it to arrive

Still waiting for it to arrive. They sent an email asking for a review before I even received it, so this is my review. Winter will be over if I have to wait much longer for delivery.

April 29, 2026
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Reply from Free the Sheep

Hi Aref,
We’re sorry for the delay and for the inconvenience this has caused. Upon checking, your order has already shipped. Please reply to our email if you need further details, and we’ll be happy to assist you.

Rated 5 out of 5 stars

Quality of the product was exactly as described.

Quality of the product was exactly as described.
Communication from the supplier was excellent.
I initially ordered this from a scam website and received a very inferior hooded cloak. This one is just wonderful.
Only one suggestion....pockets, or a pocket.

April 23, 2026
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Reply from Free the Sheep

We're happy to hear that the quality met your expectations and that our communication was excellent. We appreciate your suggestion for adding pockets and are so glad you're happy with your purchase after a previous bad experience. Thanks for your feedback!

Rated 5 out of 5 stars

Great experience!

Great, fast service, proactive communication, and an ultra-cozy product. Can't ask for more.

April 30, 2026
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Reply from Free the Sheep

We're happy to hear that you had a great experience with our fast service, proactive communication, and cozy product. Thank you for your positive feedback; we appreciate it!

Rated 3 out of 5 stars
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Reply from Free the Sheep

Hi Shin,

Thanks for sharing your feedback! We’ve noted your thoughts on the shipping experience, and we’re always working on improving where we can.

Rated 5 out of 5 stars

Awesome hoodie/blanket!

I've been eyeing this hoodie/blanket for like 2 years and finally bought it. They shipped it fast. I waited a little while to review so I can try it out. But it is as I suspected, I love this thing! Perfect weight. Very large and comfy. Keeps you warm and if you get to warm you can just pull back the top half. 😁. Will definitely order another one if this one ever starts to ware out.

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you love the hoodie/blanket! It's great to know it meets your expectations for comfort and warmth. Thank you for sharing your positive experience; we appreciate your feedback!

Rated 5 out of 5 stars

Super quality

Super quality. Got a bit too krunk after a long day of work and I put on that blanket cloak, both the hiccups and the feeling i was going to throw up subsided.

April 30, 2026
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Reply from Free the Sheep

We're happy to hear that our blanket cloak provided you with comfort after a long day! Thank you for sharing your positive experience with our product; we appreciate your feedback.

Rated 5 out of 5 stars

Love the blanket hoodies

Love the blanket hoodies! So soft and warm! I ordered 2 and glad I did.

April 30, 2026
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Reply from Free the Sheep

We're happy to hear that you find our blanket hoodies so soft and warm! We're glad you are enjoying the comfort of your purchases. Thanks!

Rated 1 out of 5 stars

Item never received

Item never received

April 14, 2026
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Reply from Free the Sheep

Hi there, we’re sorry to hear that. Please email us with your order details so we can check what happened and assist you further.

Rated 5 out of 5 stars

Good stuff.

The shopping experience was smooth, and shipping and tracking information accurate. I appreciated receiving a message about product care while my order was in transit. Best of all, my Eden hoodie is top-notch!

April 29, 2026
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Reply from Free the Sheep

We're happy to hear that you had a smooth shopping experience! We're glad you found the shipping and tracking accurate and appreciated the product care message. Thank you for the positive feedback on your Eden hoodie!

Rated 5 out of 5 stars

I absolutely love my Eden hoodie

I absolutely love my Eden hoodie. It is very comfortable and keeps me warm. It helps me to keep my anxiety down, and I wear it all day. I wore it out to a restaurant and got compliments on it. I would recommend this to anyone.

April 22, 2026
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Reply from Free the Sheep

We're happy to hear that you love the Eden hoodie! It's great to know it keeps you comfortable, warm, and helps with your anxiety. We appreciate you recommending it to others and are delighted you received compliments while wearing it.

Rated 5 out of 5 stars

Good

Good, fits well and is soft

April 20, 2026
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Reply from Free the Sheep

We're happy to hear that you find our product comfortable and a good fit. Thank you for your positive feedback!

Rated 1 out of 5 stars

Was promised a free hoodie after months…

Was promised a free hoodie after months of delay, never received it

April 29, 2026
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Reply from Free the Sheep

Hi Moammal,

We’re really sorry to hear this. We’ve already sent you an email regarding your concern—please reply there so we can look into it and assist you properly.

Rated 5 out of 5 stars

Better then I expected

Got here earlier then stated,and the product itself is exactly as described and I love it!

April 24, 2026
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Reply from Free the Sheep

We're happy to hear that the product arrived ahead of schedule and met your expectations! We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Fast delivery and aura

Fast delivery, good quality, makes me feel like a powerful wizard

April 21, 2026
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Reply from Free the Sheep

We're happy to hear that you received your order quickly and are satisfied with its quality! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Quality product

Quality product! Arrived quickly and as expected.

April 24, 2026
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Reply from Free the Sheep

We're happy to hear that you received a quality product quickly and as expected. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Free The Sheep's Eden cloak is amazing

Free The Sheep's Eden cloak is amazing. The only thing i would change is looser neck hole. Maybe a V neck. When i sit down to fast it chokes me. It's so comfortable everywhere else though that it almost got a "choke me harder, daddy" out of me 😅😅

April 24, 2026
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Reply from Free the Sheep

We're happy to hear you love the cloak! We appreciate your feedback regarding the neck hole. We'll definitely consider a looser or V-neck design in the future. Thanks for sharing your experience!

Rated 5 out of 5 stars

Was delivered to correct address.

Was delivered to correct address.. I'm excited to see I got it . Thanks for everything

April 16, 2026
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Reply from Free the Sheep

We're happy to hear that your order reached the correct address! We appreciate you letting us know you received it, and we thank you for your positive feedback.

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