www.freetrailer.com Reviews 

21,562
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate how simple it is to rent trailers through the highly intuitive mobile application, frequently praising the affordable rates, very convenient booking steps, and clean equipment. Users often share that picking up and returning items is a completely smooth, straightforward, and hassle-free process that saves a lot of time. Some reviewers were not happy with minor equipment issues, mentioning occasional problems such as non-working brake lights, damaged indicators, or missing parts upon arrival. A few consumers also noted that unlocking the rented trailers via the mobile application can sometimes require multiple attempts to connect properly.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the intuitive, user-friendly app that... See more

Product

Consumers find product satisfaction to be high, frequently highlighting that the trailers are clean,... See more

Price

Reviewers mention positive feedback about price, consistently describing the service as very cheap,... See more

Service

People report positive experiences with service, highlighting a user-friendly app, affordable rates, and an... See more

Application

Clients share positive opinions on application, highlighting that the platform is user-friendly, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really happy with Free Trailer! The app is very easy to use, and the whole process is straightforward and hassle-free. I especially appreciate how easy it is to handle the trailers and that they a... See more

Company replied

Rated 5 out of 5 stars

It was soo easy to book, use and return via app, now I often use it for my storage carry purpose. Customer service were really great and helpful. Thank you Free trailer and Pelicon for your ass... See more

Company replied

Rated 5 out of 5 stars

App worked fine. Easy booking and pick up process. Trailer was in good condition and fairly clean. Drop off process was similar to pick up: guided in the app with pictures. One slight irritation was t... See more

Company replied

Rated 5 out of 5 stars

Amazing app, with everything being so easy to understand and very safe ! I am using their aanhanger everytime I need to buy some big furnitures. Perfect size, this is amazing how much you can... See more

Company replied


Company details

  1. Trailer Rental Service
  2. also in
  3. Bicycle Rental Service
  4. Transportation Service

Written by the company

Freetrailer – Free trailer rental made easy. Since 2004, Freetrailer has made it easy and accessible to rent a trailer whenever you need extra space. Whether you're moving house, picking up furniture, renovating your home, transporting garden waste or collecting a large purchase, we're here to help you get things moving. With Freetrailer, you can rent a trailer for free when picking it up directly without a reservation or optional insurance. Prefer to plan ahead? You can also reserve a trailer in advance. Through the Freetrailer app and our convenient self-service solution, you can easily find a trailer near you, book it, pick it up and return it when you're done. Our flexible trailer rental service makes it simple to transport large or bulky items without having to arrange expensive deliveries or hire a moving van. Choose from different types of trailers, including open trailers and enclosed trailers, depending on your transportation needs. Whether you're planning a move, working on a DIY project or simply need extra loading space, Freetrailer offers a practical solution for everyday transport. Today, Freetrailer connects customers with thousands of trailers at convenient pick-up locations across Europe. Together with hundreds of partners, we make local trailer rental simpler, more flexible and accessible. Our mission is to make everyday transportation easier by providing convenient access to trailers whenever and wherever you need them. Freetrailer – Always Behind You.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(21,562)

5,346 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every thing was fine!

Every thing was fine!
Easy to find, easy to use!

October 22, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Manfred,

Thank you for your review! We’re happy to hear that everything went well and that you found our trailers easy to find and use.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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Rated 4 out of 5 stars

A nice service and somewhat easy to use…

A nice service and somewhat easy to use for a beginner. Great pricing!

October 21, 2026
Unprompted review
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Reply from www.freetrailer.com

Hi Johan,

Thank you for your review! We’re glad to hear that you found our service easy to use as a beginner and appreciated our affordable prices.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

It was perfect

It was perfect

October 21, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi,

Thank you for your review! We’re delighted to hear that your experience with Freetrailer was perfect.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Handy system

Handy system. Availability nearby. Affordable.

October 16, 2026
Unprompted review
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Reply from www.freetrailer.com

Hi Bart,

Thank you for your review! We’re happy to hear that you find our system convenient, with nearby trailer availability and affordable prices.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Easy peasy

Easy peasy, lemon breazy!

October 21, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Ingrid,

Thank you for your review! We’re glad to hear that you found the experience easy peasy. We hope to make your next rental just as simple!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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Rated 5 out of 5 stars

Easy operating

Easy operating, all infos are clear and simple.

October 21, 2026
Unprompted review
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Reply from www.freetrailer.com

Hi Maciej,

Thank you for your review! We’re happy to hear that you found the rental process easy to operate and that the information was clear and simple.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Easy to book

Easy to book, easy to pick up and easy to return, for a very cheap price! The trailer was in perfect condition!

October 20, 2026
Unprompted review
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Reply from www.freetrailer.com

Hi Majbritt,

Thank you for your review! We’re delighted to hear that booking, picking up, and returning the trailer were all easy, and that the trailer was in perfect condition. We’re glad you enjoyed the affordable price too!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Just tried a dummy rental

Just tried a dummy rental, to learn the process before really using a trailer.
Clear instructions on how to pick it up, but NO instructions on how to return it.
I will return in a few days for a real "rental"!
Seems great!

October 20, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Johan,

Thank you for your review! We’re glad to hear that the pickup instructions were clear and that you’re looking forward to trying a real rental. When returning the trailer, you should also be guided through the return process in the app, which is very similar to the pickup process. If you need any help along the way, you can always contact our customer service team, we’re happy to assist!

Thank you for choosing Freetrailer. We hope your first rental goes smoothly and that we see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Easy to use

Easy to use. Accurate description of trailer. No problems in retrieving, using or delivering the trailer.

October 19, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Pål,

Thank you for your review! We’re glad to hear that you found Freetrailer easy to use and that the trailer matched its description. It’s great to know that everything went smoothly from pick-up to return!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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Rated 5 out of 5 stars

Easy peasy

Easy peasy. Straightforward booking and easy use of app etc. Would recommend

October 19, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Ingrid-Carina,

Thank you for your review! We’re happy to hear that you found the booking process straightforward and the app easy to use. We really appreciate your recommendation!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Good service for the society.

Good service for the society.

October 18, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Golden Lion,

Thank you for your review! We’re glad to hear that you appreciate the service Freetrailer provides to the community.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

I’m really happy with Free Trailer

I’m really happy with Free Trailer! The app is very easy to use, and the whole process is straightforward and hassle-free. I especially appreciate how easy it is to handle the trailers and that they are always clean and well-maintained. Overall, a great service with a user-friendly app that makes renting a trailer simple and convenient. Highly recommended!

October 18, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Rocco,

Thank you for your review! We’re delighted to hear that you’re happy with Freetrailer and find the app user-friendly and the rental process hassle-free. It’s great to know that you appreciate the cleanliness and condition of our trailers. Thank you for recommending us!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Very good a d convenient

October 17, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Yousif,

Thank you for your review! We’re happy to hear that you found Freetrailer convenient and easy to use.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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Rated 5 out of 5 stars

Easy to use with the app

Easy to use with the app, good instructions!

October 17, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Malin,

Thank you for your review! We’re glad to hear that you found the app easy to use and the instructions clear.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Quick and easy to rent

Quick and easy to rent

October 17, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Edgaras,

Thank you for your review! We’re happy to hear that you found renting a trailer with Freetrailer quick and easy.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Excellent and easy to use

October 17, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Jamie,

Thank you for your review! We’re delighted to hear that you had an excellent experience and found Freetrailer easy to use.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Super convenient.

Super convenient.
Easy to book and return.
Would use again.

October 17, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Tobias,

Thank you for your review! We’re glad to hear that you found Freetrailer convenient and that booking and returning the trailer were easy. We look forward to welcoming you back!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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Rated 5 out of 5 stars

I rented a trailer from outside Obs…

I rented a trailer from outside Obs Bygg Kristiansund. It was an easy and very affordable service.

October 16, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Jacob,

Thank you for your review! We’re happy to hear that you found our service easy to use and affordable at Obs Bygg Kristiansund.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Years of rentals

Years of rentals, never a hassle. Easy pickup and phone support that actually answers and fixes things, even last-minute changes. Five stars, highly recommend.

October 16, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Lievin,

Thank you for your review and for choosing Freetrailer over the years! We’re delighted to hear that you’ve consistently had hassle-free rentals and that our customer service team has been helpful, even with last-minute changes. We really appreciate your recommendation!

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

Rated 5 out of 5 stars

Easy cheap and good trailer

Easy cheap and good trailer

October 16, 2026
Unprompted review
www.freetrailer.com logo

Reply from www.freetrailer.com

Hi Linda,

Thank you for your review! We’re glad to hear that you found the trailer good quality and the rental process easy and affordable.

Thank you for choosing Freetrailer. We hope to see you again soon!

Best regards,
Freetrailer

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