Rented trailer at IKEA Delft. I had a great experience. Easy to pick up and to return. Clear instructions. Inside is quite spacious. Couldn’t have been better. Recommend!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to follow app and so mmuch more reasonable pricing for renting. While decades old renting services here local ask €44 for a 2 hour usage. I have payed max €12. And able to just reserve a sp... See more
Company replied
Next level experience. Booking, unlocking via bluetooth, bringing back, all hassle free and easily done in your phone. The value is incredible. I used to rent from the gas station before, but the pric... See more
Company replied
The only thing I would like to change is to be able to see what damages other people have put down on the trailer. Can't see the use of me puting down damages that you are alredy aware of. Othervi... See more
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
21K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Trailer is need and tidy and of good…
Trailer is need and tidy and of good Quality. Easy to use. Thanks!
August 28, 2026
Unprompted review
Perfect and smooth… Highly recomended👌👍
August 28, 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review!
We're delighted to hear that you found Freetrailer perfect, affordable, and easy to use, and that you were happy with the trailer. That's exactly the experience we strive to provide.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
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Perfect easily!
August 27, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Schwer,
Thank you for your review!
We're delighted to hear that you had a perfect and easy experience with Freetrailer. Making trailer rental simple and hassle-free is exactly what we strive for.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
Everything went well
Everything went well, the handling is very easy and supported by the Freetrailer App. In case of Need I will use Freetrailer again without and doubt. Very effizient service.
August 26, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Albrecht,
Thank you for your fantastic review!
We're delighted to hear that everything went well and that you found the process easy with the help of the Freetrailer app. It's especially great to know that you'd choose Freetrailer again without hesitation.
We look forward to welcoming you back whenever you need a trailer!
Best regards,
Freetrailer
Very satisfied with the service
Very satisfied with the service! Thank you very much!
August 24, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Tor Anders,
Thank you for your review!
We're delighted to hear that you're very satisfied with our service. Your kind words mean a lot to us!
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Karl Oscar,
Thank you for your review!
We're delighted to hear that you found Freetrailer very easy to rent. Making trailer rental simple and hassle-free is exactly what we strive for.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
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issue with trailer was not ready in time
Have had an issue with trailer was not at the location described but Freetrailer help with an spare.. Freetrailer was very helpful and guided me to the spare trailer.. Very good service.. Best regards Kim
August 24, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Kim,
Thank you for your review!
We're sorry that the trailer wasn't at the expected location, but we're delighted to hear that our customer support team was able to quickly guide you to a spare trailer and get you on your way.
Thank you for choosing Freetrailer. We hope to see you again soon.
Best regards,
Freetrailer
More reasonable pricing
Easy to follow app and so mmuch more reasonable pricing for renting.
While decades old renting services here local ask €44 for a 2 hour usage.
I have payed max €12. And able to just reserve a spot while many businesses are closed on Sundays and evenings.
And no mandatory insurance. Thank god. I found that ridiculously as normal mandatory insurance for car suffice most of the times. Hopefully it stays as an option, but also low reasonable pricing.
August 23, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Robin,
Thank you for your fantastic and detailed review!
We're delighted to hear that you found the app easy to follow and that you appreciate our pricing and the flexibility of being able to rent a trailer whenever you need one, even on evenings and Sundays.
We also appreciate your feedback about the optional insurance. Our goal is to give customers a simple, transparent, and affordable rental experience with the freedom to choose the options that suit their needs.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
Everything worked like a dream!
August 23, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Josbert,
Thank you for your review!
We're delighted to hear that everything worked like a dream. That's exactly the kind of smooth and hassle-free experience we strive to provide.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
Recommended
Easy to use, Close location, Good quality, Simple process
August 23, 2026
Unprompted review
Reply from www.freetrailer.com
Hi 서종범,
Thank you for your review!
We're delighted to hear that you found Freetrailer easy to use and appreciated the nearby location, good-quality trailer, and simple rental process. Thank you for your recommendation!
We hope to see you again soon.
Best regards,
Freetrailer
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Easy to book and easy to use
August 22, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Geralm,
Thank you for your review!
We're delighted to hear that you found Freetrailer easy to book and easy to use. Making trailer rental simple and convenient is exactly what we strive for.
Thank you for choosing Freetrailer. We hope to see you again soon!
Best regards,
Freetrailer
Easy and quite good.
August 22, 2026
Unprompted review
Reply from www.freetrailer.com
Hello Luiz,
Thank you for your review.
We’re glad to hear you found our service easy to use!
Kind regards,
Freetrailer
Perfect and easy
August 22, 2026
Unprompted review
Reply from www.freetrailer.com
Hello Jan,
Thank you for your review.
We’re glad to hear that you found our service perfect and easy to use!
Kind regards,
Freetrailer
Perfect service
August 22, 2026
Unprompted review
Reply from www.freetrailer.com
Hello Khurram,
Thank you for your review.
We’re glad to hear you were happy with our service!
Kind regards,
Freetrailer
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Easy to use
Easy to use, and all looks to be in good condition as well. Nice and neat!
August 22, 2026
Unprompted review
Reply from www.freetrailer.com
Hello Tom,
Thank you for your review.
We’re glad to hear you found our service easy to use and that everything was in good condition!
Kind regards,
Freetrailer
Smooth with easily solved lock-struggles
The lock can sometimes be a bit of a struggle. However the problems have always been resolved buy following their own trubleshooting.
With that said, everything else is always smooth!
August 20, 2026
Unprompted review
Reply from www.freetrailer.com
Hello Olof,
Thank you for your review.
We’re glad to hear that everything else runs smoothly and that our troubleshooting helps resolve any issues with the lock!
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hello Gaute,
Thank you for your review.
We’re glad to hear you find the app easy to use!
Kind regards,
Freetrailer
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