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Freeze Dryers Direct is the UK's #1 shop for freeze dryers and freeze dry accessories. We aim to provide our customers the best service possible, offering full telephone and email support from people knowledgeable in in field. Specialising in Harvest Right freeze dryers we ensure our customers receive the best value for money, we are often over 20% cheaper than competitors as we feel it's important our customers receive the lowest price possible, this is why we offer the price match guarantee.
3 Bardon Walk, GU21 3DA, Woking, United Kingdom
3.7
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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No communication from the company. Order not acknowledged. Only 3-4 day delivery in Shop app.
Emailed several times and tried to call. Calls never answered. 2 weeks after order had email saying they were behind and would deliver shortly. Still have not received the oil filter that was meant to come with the machine.
I rang the company to discuss my current situation. My existing vacuum pump was 12 years old. I got honest advice and prompt service. Delivery two days later and a real human at the other end of the phone!!
Prompt responses. Informative and very knowledgeable.
Fast responses and wasn’t out to make a quick buck! Prices are amazing. Very fast delivery. Delivery driver was just as helpful.
Thanks for all your help and advice! Will be back again!
Reply from Freeze Dryers Direct
Thank very much for your review, we really appreciate your purchase and hope to hear from you soon!
Very pleased with the service, excellent prices and quick delivery. Outstanding customer service.
Would highly recommend and will be using again!
Reply from Freeze Dryers Direct
Thank you for taking the time to give us a review, we really appreciate it as it helps massively!
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