Recent booked shipment with a certain trucker did not get picked up for 3 days. Freightera was able to rectify the situation after 3 days of no-show of the trucker, and freight was picked up by a... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Always great experiences with Freightera. The rates are competitive, the team really cares about the details, and ultimately loads get delivered smoothly and on time, which is icing on the cake. Hig... See more
I was new to shipping freight and these guys made it super easy. Fast responses from support, and got me a much better price than I was offered when booking direct with the logistics companies. The... See more
Company replied
We have used Freightera since 2023. The platform is easy to use for LTL quoting and booking and offers better rates than competitors. We value our great relationship with our amazing account manager,... See more
Company replied
Company details
- #9 of 16 best companies in Shipping Service
- #12 of 26 best companies in Logistics Service
- #17 of 23 best companies in Transportation Service
Written by the company
Offering online freight quotes from 100s of truckload & LTL companies. Compare and find the best rates instantly. Over 20 billion carrier rates in the USA, Canada and cross-border. Register for FREE. Super-friendly support.
Contact info
Office 8036 200-375 Water Street, V6B 5C6, Vancouver, Canada
- (800) 886-4870
- clientcare@freightera.com
- freightera.com
4.4
Excellent
953 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always easy shipping and great rate
December 2, 2024
Reply from Freightera
Thank you, Patrick! We really appreciate it. :)
Easy to use site allows me to pick a…
Easy to use site allows me to pick a shipping vendor and it went flawlessly.
November 22, 2024
Reply from Freightera
Thank you so much, Paul! :)
Great Ease of Use and Customer Service
Online booking portal is very easy to use, and the customer service is always amazing!
November 25, 2024
Reply from Freightera
Thank you very much, Cole! :)
Very easy system to use and book…
Very easy system to use and book freight, both to be delivered to our location, as well as picked up at our location.
November 13, 2024
Reply from Freightera
Thank you so much, Kathy! :)
WDC & Freightera
I have been dealing with Freightera for many years and I must say in the begining the overall expierence was maybe not the best. Since then they have certainly spent alot of time and effort to improve in all facets of there service. I couldnt be any happier now with the way they handle my account with a special shout out to my Rep Vanya Mihajlovic who works extremely hard to provide outstanding service.
November 15, 2024
Unprompted review
Reply from Freightera
Thank you for these amazing words, Warren! We truly appreciate it, as our team does work hard to make sure we provide the best customer service that we can to our clients. We will make sure Vanya sees this shoutout as well, and we agree, he is quite awesome. :)
Great job Yovana
Yovana was great! I didn't understand what she was saying the first two times and she remained patient and re-explained it to me very nicely. Excellent customer service!
November 12, 2024
Reply from Freightera
Thank you for such kind words, Sora! We will be sure Yovana hears this. :)
So far very satisfied with Frieghtera's…
So far very satisfied with Frieghtera's service thus far.
Please keep up the good work.
November 7, 2024
Reply from Freightera
Thank you so much for the kind words, Ryan! :)
Quick and simple from quote to BOL
November 6, 2024
Reply from Freightera
Thank you so much for the review! We're very happy to hear it and we look forward to making your future shipments just as quick and simple, if not even more so!
Great customer service!
November 5, 2024
Reply from Freightera
Thank you, Dennton! We appreciate it. :)
Reply from Freightera
Thank you, Tomas! :)
This team deserves a PIZZA PARTY!!!!
October 30, 2024
Reply from Freightera
Thank you, Kenneth! We are making sure they get it. :)
Details handled well
Multiple Freightera transactions completed. The support staff has always been great at getting things done correctly. This time they got a non-listed trucking company included so I could pick-up at this local, convenient terminal
September 16, 2024
Reply from Freightera
We really appreciate these kind words, Keith. Thank you! :)
Simple. Easy. Fast. Convenient. Great prices.
October 25, 2024
Reply from Freightera
Thank you so much, Sebastian! :)
Reply from Freightera
Thank you, Shawn! :)
No communication from anyone
No communication from anyone. I called and the girl cannot tell me anything. When Picking Up?
October 14, 2024
Reply from Freightera
Hello Eric, and thank you for your feedback!
We understand the issue was that you were reaching out to the carrier directly and were not receiving the information back regarding the scheduled pickup, and we apologize for any inconvenience this caused.
However, we are aware the matter was resolved within the hour and the pickup and delivery scheduled.
Our Client Care Manager has since reached out to you regarding this, and we made sure the pickup and the delivery are completed according to schedule, and that you were kept updated the whole time.
Please let us know if we can assist with anything else.
Simple quote process lived up to promises…
The quote process was simple and lived up to promises. The quote we got was accurate and less than half our usual courier -- and others -- quoted. The delivery arrived a day later than expected but we saved so much on this shipment it made a huge difference in this month's costs. Will definitely use Freightera again.
September 18, 2024
Reply from Freightera
Thank you so much for your kind words, Darrell! We look forward to working with you again. :)
Reply from Freightera
Thank you! :)
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