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Rated 1 out of 5 stars

We love the idea of a site that offers discounted shipping costs and flat fees. Unfortunately Shipx (now FreightorGator) is double dipping and got caught. They sent out a newsletter stating no... See more

Company replied

Rated 5 out of 5 stars

We have used FreightorGator for many shipments and it is always a simple process. There are lots of shipping options so you can choose the shipping option that best matches what you need for that par... See more

Rated 4 out of 5 stars

don't select the lowest rate unless you have patience for a long ETA. The SHIPX site is easy to understand and navigate....and it provides multiple rates to desired destination and prompt customer se... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

With the FreightorGator LTL Freight Exchange, you can easily view shipping quotes from top-rated carriers and browse carrier reviews from other shippers – all for free. It gets better, every LTL shipment you book through FreightorGator only costs you a flat fee of $25. Every time. No more guessing on rates, no more games, just back to business. Some of you might know us as ShipX Freight. So, why did we change our name? FreightorGator is a catchy alliteration which says new and different. It is time for our name to match the mold-breaking, time saving and cost saving online service we provide to help small business simplify their LTL shipping. In the spirit of alliteration, we are saying LATER to the LTL middleman, LATER to high freight prices for small business, LATER to complicated obscure and ambiguous rates from 3PLs, and LATER to endless, time-wasting phone conversations with freight brokers. FreightorGator is the new way to compare LTL freight rates, book and track LTL shipments. In the military, Gator Freighters are a common term for an amphibious assault ship, used to deliver troops and equipment to beaches. We are on an all-out assault on high freight rates, giant 3PL commissions, long phone conversations and complicated freight-centric lingo. But wait. Didn’t you misspell “FreightOR?” Well, yes. We did it on purpose. OR is to remind you that we provide you with choices. FreightorGator offers the most competitive rates and quality reviews from the leading carriers. FreightorGator is the simple, low-cost, no-nonsense way to quote and book LTL freight.


Contact info

3.0

Average

TrustScore 3 out of 5

45 reviews

5-star
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Rated 5 out of 5 stars

Easy online booking, delivery on time

Needed to get a better price for an LTL shipment than the retailer provided for a 800# large pallet. FG webpage provided a range of options at reasonable prices. Chose ABF with estimate of three days (Iowa to VA). Got here on time. No damage.

October 11, 2016
Unprompted review
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Rated 3 out of 5 stars

Great price but poor communications

FreightGator used YRC, who shipped my item for a very reasonable price. However, pickup truck came a day earlier than scheduled (it was pure coincidence that I drove up just as the truck did) and even though the company knew I had a 300# large crate to ship, they sent neither a lift gate nor a forklift. If it hadn't been for my neighbor, who happened to own a forklift, we never would have been able to load the crate. Not sure if this is FreightGator's or YRC's issue.

September 17, 2016
Unprompted review
Rated 5 out of 5 stars

I shipped two pallets of office equipment from boca to denver.

The whole transaction was made very easy by FreightorGator. The person on the other end of the instant messages was extremely helpful, answered all my questions immediately and thoroughly and at a very competitive price. YRC was the carrier I chose, they picked up and delivered the shipment right on time and FreightorGator answered my questions about tracking the shipment promptly. I'm extremely satisfied with the service from FreightorGator and would not hesitate to use them again.

September 15, 2016
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Rated 1 out of 5 stars

Not so amazing as portrayed

We love the idea of a site that offers discounted shipping costs and flat fees. Unfortunately Shipx (now FreightorGator) is double dipping and got caught.

They sent out a newsletter stating no fees but how could a business that recently was forced to rebrand and chose such a rediculous name going to survive a rebranding let along free shipping?

This leads us to believe they are getting commissions from MyFreightWorld who they use exclusively for pricing. There would be no other way to offer something for nothing.

We tried them multiple times but their rates were higher even with their reduced fee. Lost our business for sure.

September 12, 2016
Unprompted review
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Reply from FreightorGator

Hello Bobby.

I am sorry to read your review. FreightorGator passes along our direct, negotiated rates to our customers. Our business model includes a flat booking fee, which is currently waived ($0 booking fee) through September to celebrate the launch of www.freightorgator.com; as promoted on the home page of our site as well as our monthly newsletter. Beginning October 1, we will add a flat $25 to the negotiated rates we receive directly from the freight carrier, and extend to you. Pretty simple, and most agree a pretty good deal! If you have any questions, or would like more information, we’d love to hear from you. You can email us at support@freightorgator.com.

Thank you!

Rated 5 out of 5 stars

Super easy to use!

I went on, put my info in and got a quote. Booked that day, carrier was on time, freight was delivered on time and without damage. It really was that easy.
I will be scheduling another pick this week actually!

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding service

They followed up when ups failed to pick the shipment up on the day it was scheduled. their attention to detail was outstanding. What a great service freightorgator provides. And the price choices were awesome. Thank you and keep up the good work.

September 7, 2016
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Rated 5 out of 5 stars

Pallet delivery

Picked up and delivered on time and no damage. Very responsive customer service. I will definitely use this service again.

Andrew K

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service all around

The entire process from start to finish went smoothly. Their website is very user friendly for obtaining quotes and placing orders. Pricing was very competitive and the Customer Service was excellent!

August 3, 2016
Unprompted review
Rated 1 out of 5 stars

Bait and Switch Pricing

Purchased shipping for multiple crates with all dimensions and weight info accurate. After items arrived, they then billed an additional amount, claiming the freight carrier charged them more, despite the stated shipping specifications being accurate.

In addition, the items would not have been picked up by the freight carrier had I not personally been in direct contact with the freight carrier for three hours prior to pickup.

If you're planning on using their service, expect to be overcharged and expect massive headaches dealing with freight company to make sure your freight actually gets picked up.

Have since switched to other LTL comparison services that are both cheaper and operate better.

July 19, 2016
Unprompted review
FreightorGator logo

Reply from FreightorGator

Hello Ryan. It pains me to read about your poor experience. Our customer's feedback is the the single biggest driver of FreightorGator's road-map. If you are willing, we'd love to receive more detail from you to make certain this testimonial is an anomaly. Please email over your contact info to support@freightorgator.com if you wouldn't mind a short follow up discussion.

Thank you

FreightorGator Support

Rated 5 out of 5 stars

Excellent service - very happy

Shipment went according to schedule and on time. Saved a lot of money on what it would have cost trying to get my parts shipped on my own. This was my first time shipping something by motor freight and ShipX made the process very easy.

May 18, 2016
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Rated 5 out of 5 stars

On Time, On Budget, On The Mark

ShipX provided the most cost effective (1/4 the cost of other LTL shippers), on time (nailed delivery date and time by 1 hour), and on the mark LTL shipping for this one-time customer (one-on-one customer service to answer questions) that it left me feeling like their biggest and most important customer. Check the rest if you must, but check with ShipX BEFORE you ship!

May 16, 2016
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Rated 5 out of 5 stars

Love these guys

Always willing and kind-Love these guys for your shipping needs!! Thanks-Terry@Goodshepardwoodworking dot com

May 11, 2016
Unprompted review
Rated 3 out of 5 stars

Average

I paid for 2 to 3 day shipment and it took almost a week for my product to be picked up.

May 11, 2016
Unprompted review
Rated 4 out of 5 stars

Impressive new one stop LTL rates

don't select the lowest rate unless you have patience for a long ETA. The SHIPX site is easy to understand and navigate....and it provides multiple rates to desired destination and prompt customer service when needed. We use it on a regular basis and recommend it to anyone with LTL shipments.

May 11, 2016
Unprompted review

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