I asked why my 140 € withdrawal had not moved since Wednesday. Ben sent me bonus rules I had already read, which did not answer the payment issue at all.
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not even angry, just tired: The casino lobby filter says low stakes, then shows €5 minimum games before my coffee went cold
The annoying part was my 110 € withdrawal changed from awaiting processing to review. Without any warning, no clear status, just another page to refresh.
It has now been a week with a €90 withdrawal on pending. Messaged Wednesday, told 24 hours; messaged once again Friday, told 24 hours again. Going in circles.
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Vergleich von Online-Casinos für deutsche Spieler nach Sicherheit, Zahlungsmethoden, Transparenz und Benutzerfreundlichkeit.
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Maybe I missed something
Maybe I missed something, but Requested €42 after KYC; casino cashier still says processing no update after that
The account page says one thing
The account page says one thing: Cashier said minimum €20 before login, then €50 at withdrawal brilliant.
After my coffee went cold
After my coffee went cold. Cashier said minimum €20 before login, then €50 at withdrawal I stopped refreshing after that
Not ideal
Not ideal: Weekly limit showed €50, cashier still let me try €140 I stopped refreshing after that..
Before work
Before work, Cashback showed €70, then the cashier page listed zero cashback and support did not explain it again
During lunch
During lunch, My €70 payout went back to casino balance without any message no clear reason given
Menu adapts well to old screens
Menu adapts well to old screens. Zoom features work great
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