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French Bedroom Reviews 

4,302
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional product quality, gorgeous furniture design, and remarkably fast delivery service that consistently arrives right on time. Consumers also appreciate the incredibly helpful customer support and friendly staff who consistently make online ordering smooth, easy, and pleasant from start to finish. Some reviewers were not happy with product colors, noting that items like bed sheets or home decor looked entirely different than advertised online. A few customers also mentioned receiving goods with unexpected defects or experiencing frustrating aftercare support when trying to resolve their problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as beautiful and... See more

Quality

Clients share positive opinions on quality, highlighting exceptional craftsmanship and beautiful materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting efficient and remarkably prompt arrivals.... See more

Service

Customers report widespread satisfaction and praise the truly outstanding service received throughout their... See more

Customer service

Consumers find customer service to be positive, highlighting outstanding personal care and attention from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luxurious and cosy, perfectly light summer sleeping purchase and just in time for all those heatwaves, liked it so much I bought three. Now I need a few dark green and navy ones for my winter colle... See more

Rated 5 out of 5 stars

Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't to... See more

Company replied

Rated 5 out of 5 stars

I ordered a bed and side tables to go into my new home. At the last minute my house purchase fell through and I had to cancel my order. From the moment I placed my order, through to the cancellation... See more

Company replied

Rated 5 out of 5 stars

Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed co... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Lighting Store
  5. Linens Store
  6. Mattress Store

About French Bedroom

Written by the company

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(4,302)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am really happy with my recent…

I am really happy with my recent purchase, the bed frame is of good robust quality, with lots of attention to detail by the artisa, Its something that feels will last a lifetime and beyond. I replaced a cheaper bed frame and it was worth the money, its also good knowing the bedframe is exclusive to French Bedroom.

March 27, 2026
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Reply from French Bedroom

Thank you for leaving us such a lovely 5* review regarding your stunning new Love Story Taupe Velvet Buttoned Upholstered Bed, Adam!

We're overjoyed to read your kind and thoughtful review; our artisans take great care and joy in creating timeless pieces of furniture that our customers will cherish for many years, so it's incredible to hear that resonates with you and reflects your own experience. We hope you'll think of us if you require matching furniture in future! Thanks again for such a wonderful review.

Rated 5 out of 5 stars

1st Class throughout .

Customer service was great & so helpful. My beautiful bedroom furniture arrived & was assembled by a professional , friendly team without any fuss. The quality is superb & service is superb. I will be ordering more pieces as soon as possible .

March 27, 2026
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Reply from French Bedroom

Thank you for such an excellent 5* review, Michele!

We're delighted to hear that your experience with us was 1st class throughout - from the stunning, high quality Love Story Cocoon Upholstered Bed in Mole Velvet and matching bedsides - to the friendly and helpful delivery team who put this together for you upon delivery. We have just expanded our Love Story collection to include new pieces such as the Dressing Table and Armoire so we really hope to welcome you back for more items in the collection!

Rated 5 out of 5 stars

Easy order and prompt delivery

Ordered on line was a simple process - striped duvet set. I was looking for something different but not available - I will continue to look.
Goods arrived within 4 working days.
Not used as yet, the quality of the fabric feels very comfortable and the additional linen bag a bonus for storage.
So far a satisfied customer

March 27, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us such a lovely 5* review!

We're thrilled that you love your new Petite Breton Luxe Pink Stripe Bed Linen Set. The cotton sateen is a high quality and gives it such a soft and elevated hotel-feel! We're happy to hear you're satisfied, please don't hesitate to let us know if we can help in future!

Rated 5 out of 5 stars

I totally love this company

I totally love this company - their products are really fab and their customer service team are excellent - will defo shop here again

March 26, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us such a kind 5* review, Imelda!

We're elated to hear that you adore our company and will return to us in the future; we hope you're loving your Peachskin Quilted Bedspread in Oatmeal and Morning Lark Throw, in French Blue - you chose so gorgeously! We're sure your French Bedroom goodies look fabulous in their intended space and we can't wait for you to return for some accompanying accessories soon!

Rated 5 out of 5 stars

I recently purchased four cushions and…

I recently purchased four cushions and some bedding, and I couldn’t be happier with my experience. Everything arrived quickly and was beautifully packaged, which made it feel really special from the moment it was delivered.

I also reached out to the customer service team before ordering, and they were incredibly helpful and knowledgeable, giving me great advice that really helped with my choices.

Overall, a fantastic experience from start to finish — I’ll definitely be back to purchase some larger items in the future. Highly recommend!

February 9, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us a fantastic 5* review regarding your new Regency Rose Bed Linen Set and Ruffled Linen and Lace Blush Cushion Cover!

We're delighted to hear our excellent dispatch team made your delivery feel so special; purchasing new bedroom furniture and accessories is such an exciting experience!

Our Customer Experience Team are always on hand and happy to help and we're so happy to hear that you experienced this first hand. We look forward to welcoming you back soon for your next purchase!

Rated 5 out of 5 stars

Fantastic service and product

This is my second time buying down feel pillows from French Bedroom and both times I’ve been blow away by the exceptional speed at which they arrived, alongside the fantastic customer service I’ve received when I had a question. It’s rare these days to find a company with kind, compassionate humans to deal with. I can’t wait to return and buy the bed I’ve had my eye on!

November 30, 2025
Unprompted review
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Reply from French Bedroom

Thank you for leaving us such a wonderful 5* review regarding your gorgeous Down Feel Pillows!

We're thrilled to hear that you received fabulous service from our kind and caring, award-winning Customer Experience Team. We're so proud to have a fantastic team ready and happy to help at the other end of the phone! We would be happy to help further with your upcoming bed purchase, our styling team would be happy to help you choose from our vast collection!

Rated 5 out of 5 stars

Could not fault our experience

Could not fault our experience, great product quality and even better customer service. We ordered on the Thursday and our new bed and units were delivered on the Monday. We even received a lovely call from the company on Friday thanking us for the order and confirming delivery had been booked.

Delivery company communication was good with updates on delivery time.

Cannot fault and would definitely buy from them again. The furniture quality is also amazing.

March 23, 2026
Unprompted review
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Reply from French Bedroom

Dear Gemma,

Thank you so much for taking the time to leave us this 5* review, we really appreciate it.

We're so pleased to hear how much you love the quality of your new Love Story Naturelle Upholstered Bed in Oatmeal Linen and Love Story 2-Drawer Bedside Tables and that they were delivered within two working days of your order being placed, so you could enjoy your new furniture even sooner.

Thank you for returning to us to add the Love Story Sérénité 3-Drawer Chest to your collection, such a gorgeous piece.

Thanks again, Gemma. It was a pleasure looking after you and we look forward to welcoming you back to French Bedroom very soon.

Rated 2 out of 5 stars

Have used French Bedroom company a few…

Have used French Bedroom company a few times with no issue. I recently completed a survey by them where they offered a free gift. Was disappointed this was sent but they had not paid enough postage so I had to pay this. Not sure how you could not calculatr correct postage for a small light item. Whereas I have had this refunded it was not worth the time and effort.

Yes you refunded the amount I paid. But I don't think just covering the cost of the amount I paid reflects the inconvenience and the fact that when somebody hasn't ordered a product from you they should not be liable to picking up postage and been inconvenienced for your error.

March 24, 2026
Unprompted review
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Reply from French Bedroom

Thank you for your feedback. We’re delighted you’ve enjoyed previous experiences with us.

Regarding the postage issue with your free gift, as soon as this was raised, our team refunded the full amount of £1.50 immediately and apologised for the inconvenience and disappointment. We always aim to resolve any concerns swiftly and ensure our customers are looked after.

Rated 5 out of 5 stars

Really happy with my bed quilt

Really happy with my bed quilt, arrived quickly and it's just what I wanted.

March 20, 2026
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Reply from French Bedroom

Dear Diana,

Thank you for taking the time to leave us this 5* review.

We're so pleased to hear how happy you are with your new Peachskin Quilted Bedspread in Lilac Pink, they are so gorgeously soft. One of our most beloved bedspreads by our customers. We hope you enjoy it for many years to come.

Rated 5 out of 5 stars

Great service fast delivery and a…

Great service fast delivery and a lovely piece of furniture

March 13, 2026
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Reply from French Bedroom

Dear Tracy,

Thank you so much for taking the time to leave us this 5* review, we really appreciate it!

We're so pleased to hear how much your loving your new Clair de Lune Chest of Drawers and benefitted from our speedy 3-5 day delivery furniture service. We hope you enjoy it for many years to come!

Rated 5 out of 5 stars

Purchased the feather & down pillows…

Purchased the feather & down pillows and they are such great quality! The website is easy to navigate and delivery was super quick! Will definitely be shopping with them again.

March 13, 2026
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Reply from French Bedroom

Thank you for leaving us a lovely 5* review regarding the Pair of European Feather and Down Pillows, Oliver!

A gorgeous choice - we hope you've been enjoying many restful nights sleep with your new pillows and will return to us for anything further you may need!

Rated 4 out of 5 stars

Almost perfect.

Found the company to be very helpful. The bed we bought is excellent quality and it’s looks amazing. The only thing I found annoying is the central support legs are plain wood and don’t match the bed frame. Maybe some can’t see them but I can from the stairs and the landing. Maybe they’ll think again on future makes.

March 6, 2026
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Reply from French Bedroom

Thank you for your review. We’re delighted to hear how much you’re enjoying your Love Story Natural Upholstered Bed in Oatmeal Linen and that both the quality and design have stood out to you.

As discussed with our Customer Experience Team, the central support legs sit beneath the centre support beam, underneath the frame, to provide additional strength and stability. In most settings they remain discreet, though we appreciate your feedback regarding visibility from certain angles and were pleased to provide reassurance and clarity around this at the time that you raised this to us.

Thanks again for taking the time to share your thoughts.

Rated 5 out of 5 stars

I purchased The Love Handles Lamp for…

I purchased The Love Handles Lamp for my living room and it is beautiful. It arrived quickly and is such a lovely feature to the room. Had lots of compliments from guests already ! Thank you so much

March 5, 2026
Unprompted review
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Reply from French Bedroom

Thank you for your wonderful 5* review, Elle!

We're delighted to hear that you adore your new Love Handles Lamp, you chose such a gorgeous, natural design to adorn your living room with - we're sure it looks fabulous in its space and has clearly attracted the attention of your guests already! Thank you, we hope you return to us soon for any further accessories you need.

Rated 5 out of 5 stars

AMAZING

The furniture and indeed all the items are beautiful, really good quality. The customer service is simply outstanding, they really do look after their customers extremely well. Im so pleased with everything I have bought from them. I would 100% recommend this company

March 16, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us such a remarkable 5* review, Amanda!

We couldn't be happier to hear that your recent orders have shown excellent quality and stunning designs, but your thoughtful words regarding our customer service was truly the pièce de résistance for us! We believe that such a considered purchase deserves an equally considered level of care and we're thrilled that this was your experience throughout your purchases with us.

We're sure that your Amour French Dressing Table, Cabinets d'Amour and Million Dreams Ottoman look fabulous in their intended space and we look forward to your return in future if you need any further bedroom furniture or accessories! Thanks again, Amanda!

Rated 5 out of 5 stars

Beautiful product

Beautiful product, well priced, easy to order and clear updates and delivery. I have ordered 7 items from this company over the past few years and it remains consistent in its service and product quality

February 20, 2026
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Reply from French Bedroom

Thank you for such a kind and thoughtful 5* review, Victoria!

We're delighted to hear that you have enjoyed your experience with us since your first purchase with us a few years ago. Buying bedroom furniture should always be a clear and easy process, and we're pleased to hear this shows in our customer experience!

We appreciate customers who return to us again and again for high quality bedroom furniture and accessories; we hope you're loving your new Gustavian Dark Wall Mirror and hope to welcome you back very soon! Thanks again, Victoria!

Rated 5 out of 5 stars

First time buyer- impressed

I don’t usually do reviews but I think they’re helpful to people who might be apprehensive about buying from a brand they’ve not heard of before. I’d not heard of this brand so was worried what the quality would be like but I really liked the colours on the bed set so gave it a go. It arrived really quick in compostable packaging which i liked. The bedding itself is a beautiful rich colour and feels really nice. The finish itself is a good high quality. I would feel confident making a future purchase.

March 13, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us such an excellent 5* review, Danielle!

We were blown away by your fantastic review regarding our company and your new Birdie Stripe Bed Linen in Raspberry Ripple, thank you for taking the time to write such kind words! Buying from an online company you've not experienced before can be a nervous experience, but we appreciate your experience exceeded your expectations and we're so grateful for your lovely review for others who are considering a purchase with us - thank you!

We hope to welcome you back in future for any further items you need for your bedroom!

Rated 5 out of 5 stars

We bought the stunning olive velvet…

We bought the stunning olive velvet bed. Our experience with this company has been nothing but perfect. The customer service & quality of the product are amazing but I didn't doubt it the reassurance & confidence filters through from the website. Thank you French bed company

March 13, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us an outstanding 5* review regarding the new Love Story Olive Green Velvet Upholstered Finial Bed!

We couldn't be happier to hear that you had a 'perfect' experience with us, this is all we could hope for! Buying a new bed is such a considered emotional and financial investment, and it's important to be treated as such - from the service we provide to the delivery of the product, and of course the excellent quality of the beds we handmake. All of these things come together to provide, what we hope, is an excellent experience.

Thank you for your lovely words, we hope you continue to enjoy your elegant Love Story Olive Velvet Bed for many years to come.

Rated 5 out of 5 stars

I have had a amazing experience with…

I have had a amazing experience with them delivery was fast and the product are amazing

March 13, 2026
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Reply from French Bedroom

Thank you for leaving us a 5* review regarding your terrific experience ordering with us!

We are delighted to hear that you adore your new Love Story Armchair, Autumn Nook Brown Floral Runner and matching Cushions - you have chosen some truly exquisite pieces, which will work together so beautifully.

We hope to welcome you back to add to your Love Story collection in future! It's one we're always expanding, as per our customers requests!

Rated 5 out of 5 stars

LOVE LOVE LOVE our new bed and bedside…

LOVE LOVE LOVE our new bed and bedside tables . I ve been after it for a while and it didn't disappoint. Elegant and classy its beautiful

March 13, 2026
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Reply from French Bedroom

Thank you for leaving us such an excellent 5* review regarding your gorgeous new Chateauneuf Rustic Rattan French Bed and matching bedsides!

We're thrilled to hear that your new bedroom set lived up to your expectations, it's certainly a timeless design that lends itself to endless styling opportunities! We hope you enjoy it for many years to come.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Gorgeous bedspread! I would definitely buy from company again. Interesting and quality items.

March 6, 2026
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Reply from French Bedroom

Thank you for your wonderful 5* review regarding your new Teal Blue Cotton Velvet Quilted Bedspread!

Blue is the perfect colour to keep in the bedroom for its relaxing, calming effect, so we're delighted to hear you enjoyed the next working day delivery and that you would return to us in future for your bedroom styling needs!

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