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French Bedroom Reviews 

4,302
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional product quality, gorgeous furniture design, and remarkably fast delivery service that consistently arrives right on time. Consumers also appreciate the incredibly helpful customer support and friendly staff who consistently make online ordering smooth, easy, and pleasant from start to finish. Some reviewers were not happy with product colors, noting that items like bed sheets or home decor looked entirely different than advertised online. A few customers also mentioned receiving goods with unexpected defects or experiencing frustrating aftercare support when trying to resolve their problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as beautiful and... See more

Quality

Clients share positive opinions on quality, highlighting exceptional craftsmanship and beautiful materials... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting efficient and remarkably prompt arrivals.... See more

Service

Customers report widespread satisfaction and praise the truly outstanding service received throughout their... See more

Customer service

Consumers find customer service to be positive, highlighting outstanding personal care and attention from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luxurious and cosy, perfectly light summer sleeping purchase and just in time for all those heatwaves, liked it so much I bought three. Now I need a few dark green and navy ones for my winter colle... See more

Rated 5 out of 5 stars

Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't to... See more

Company replied

Rated 5 out of 5 stars

I ordered a bed and side tables to go into my new home. At the last minute my house purchase fell through and I had to cancel my order. From the moment I placed my order, through to the cancellation... See more

Company replied

Rated 5 out of 5 stars

Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed co... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Lighting Store
  5. Linens Store
  6. Mattress Store

About French Bedroom

Written by the company

Luxury French Beds shop new in our collections Styled by you Contact us About French Bedroom

French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(4,302)

245 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful bedspread

Beautiful bedspread, it’s so soft and exceeded my expectations.

February 13, 2026
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Reply from French Bedroom

Thank you for a fantastic 5* review regarding your new Peachskin Quilted Bedspread in Petal Pink!

We couldn't be happier to hear that the bedspread exceeded your expectations; we hope it's keeping you warm and cosy in the colder months!

Rated 5 out of 5 stars

Lovely bedset very pleased with my…

Lovely bedset very pleased with my purchase. Good communication on delivery.

February 13, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us a 5* review, Amanda!

We're delighted to hear that you adore your new Hannah Rose Bed Linen Set in Blue - it's a stunning set which has such pretty detailing and will add a pop of colour to any room, even in the colder/darker months!

Rated 1 out of 5 stars

Different from the website

I ordered a sidetable from the website which seemed classy & clean; first problem they changed the delivery time slot on the same day & when they missed me, no email or a call the next days to reschedule. Next problem is quite serious, the item i received (cream xolor woth gold) had some black spots all over that weren't visible on the website and when emailing the customer service they talk about "intentional distressing" to make the product "unique" & hence not fully refunding us because the product came as "expected".. I explained that it is not visible anywhere & different from the photo displayed in the website (which had no black spots and were lighter than the actual product so, for us, it was not expected to look like that)but they were indifferent & deducted money from the refund, i am very disappointed & do not recommend buying online from this website

January 30, 2026
Unprompted review
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Reply from French Bedroom

Hi Olfa,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was disappointing, particularly in relation to the delivery, and we appreciate you raising this.

Regarding the bedside table, this piece is intentionally hand-finished with a distressed crackle patina designed to give character and variation, meaning natural markings and tonal differences are an inherent part of the design. This finish is consistent across the collection and was assessed as being in line with the product specification, as well as being in line with what is displayed on the free samples that we offer.

As the item was returned for preference rather than fault, a standard returns charge was applied in line with our published terms. While we regret that the finish was not to your taste, we remain confident in the craftsmanship and quality of the piece.

We appreciate you sharing your experience and will continue to review both our delivery communication and product presentation to ensure expectations are as clear as possible.

Rated 5 out of 5 stars

What an absolutely gorgeous rug (Blue…

What an absolutely gorgeous rug (Blue trellis). It really is stunning, timeless and elegant.

January 30, 2026
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Reply from French Bedroom

Thank you for your wonderful 5* review regarding your new Blue Trellis Block Printed Rug, Karen!

We are delighted to hear that you adore its timeless style, we're sure it looks fabulous in your home! Please don't hesitate to return to us for any more bedroom furnishings you require.

Rated 5 out of 5 stars

Beautiful velvet throw

I was looking for a vintage looking dark blue quilted velvet throw and was delighted to find the perfect one at French bedroom which I discovered on Instagram.

February 6, 2026
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Reply from French Bedroom

Thank you for leaving us a fantastic 5* review regarding your new The Luxuriator Bedspread in Navy Blue Velvet, Jill!

You have chosen a truly stunning bedspread, the colour is elegant and is sure to complement any bedroom! We're sure it looks perfect in your home, Jill, and appreciate you taking the time to leave us this lovely review!

Rated 5 out of 5 stars

Ordering and delivery very smooth and…

Ordering and delivery very smooth and trouble free. Excellent quality bed throw with wonderful texture and finish. Perfectly completes my bedroom

February 6, 2026
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Reply from French Bedroom

Thank you for your lovely 5* review regarding the Peachskin Quilted Bedspread in Pearly White!

You chose a gorgeous bedspread; our Peachskin Collection has been bestselling since their release for their soft, cosy feel and the range of colours offered to suit any bedroom. We hope to welcome you back for any future bedroom furnishings you may need in future, Jennifer!

Rated 5 out of 5 stars

Great customer service and beautiful…

Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't too much trouble. Their customer service especially Connor couldnt do enough to amend. Once sorted we order some additional pieces to complete the set. Connor made sure exchange and delivery went really smoothly. The quality and design of furniture is fantastic.

January 29, 2026
Unprompted review
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Reply from French Bedroom

Wow, thank you for taking the time to leave us this outstanding 5* review regarding your new bedroom furniture received as well as your customer experience to-date.

We couldn't be happier to hear that Connor's assistance throughout your experience with us was appreciated! Whilst sometimes small issues can occur, what matters is how it's handled, and we're pleased to hear that this really stood out to you.

We hope you adore your new Gustavian White furniture - you have chosen a stunning collection to furnish your home and we hope you return for your bedroom furnishings in future!

Rated 5 out of 5 stars

Great Quality & outstanding Service

We recently purchased a bed and side tables and couldn’t fault a single thing. The customer service we received from Jenny was absolutely amazing from start to finish. The products themselves are outstanding quality and beautifully made.

If you’re considering using French Bedroom, don’t hesitate — you won’t be disappointed.

January 1, 2026
Unprompted review
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Reply from French Bedroom

Thank you for taking the time to leave us such a fantastic review, Lewis!

We're thrilled to hear that you adore your new Gustavian White Oval Nightstands, we're sure these frame your new Boudoir Blanc White Wood Upholstered Bed perfectly and we're delighted to hear that Jenny was an integral part of your experience, from beginning to end.

Thank you again for such a lovely and kind review, Lewis, we hope to welcome you back again and appreciate your recommendation!

Rated 1 out of 5 stars

On 12 November 2025 I ordered a bed…

On 12 November 2025 I ordered a bed that was in stock with delivery time shown to be only a few days. I chose this company because I liked the look of the beds and read the glowing reviews. After a few days I had not heard anything about delivery and phoned the company to ask if I could retrospectively add the 'white glove' service to my order. Later that day I received a phone call to say that there was a problem with my order: the bed was not in stock but if I could wait they would not charge me for assembling the bed. From that day on there was problem upon problem. Just before Christmas I was told that the bed could be delivered, but unfortunately it was then scheduled for the one day that I could not be at home because I had to meet friends at the airport (I had mentioned this during a telephone conversation). The next scheduled delivery was cancelled because of an 'adverse weather warning' (not the company's fault), and the bed was eventually delivered on 16 January (approximately 2 months later than originally promised), but it was missing two legs so could not be assembled. There were various telephone conversations between me and The French Bedroom Company and the delivery company. The bed could not be assembled, and the delivery men, who were very courteous, needed to leave to keep to their schedule. At this point all I had been told was that the legs could be sent up to me by post, but my bedroom was in chaos, and there was no way I would be able to assemble the bed by myself. I was offered no further compensation for all the chaos and inconvenience, or for the fact that I would potentially have to employ someone to help me assemble the bed. In the end, under pressure from the delivery company to make a decision, I had to refuse the delivery and the bed was taken away. I requested a refund from The French Bed Company, but I am still sleeping on a mattress on the floor.

On a positive note I can say that you can actually speak to someone relatively easily when you phone the company, and Tom who I spoke to the first time I called, and Connor who dealt with the matter thereafter were both as helpful as they could be and always courteous. It is a great shame that I had this very negative experience and I was very disappointed not to have been offered anything in the way of compensation for all the trouble it has caused. Had I been offered a discount at the end of all this I would have kept the bed, waited for the legs and employed someone to help me assemble it.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged quality fabric

Beautifully packaged - it felt like a gift! I've only opened one pillowcase so I can save the unwrapping of the rest of the bedding for when the bedroom is decorated ready for it. From what I've seen, the quality is absolutely fabulous.

January 30, 2026
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Reply from French Bedroom

Thank you for leaving us such a wonderful 5* review regarding your new bed linen set!

We are thrilled to hear that you adore your new order with us, we're sure it'll look fabulous once the bedroom is all ready and you can begin the exciting task of decorating and furnishing your space! We hope to welcome you back soon for anything else you might need for your French bedroom.

Rated 5 out of 5 stars

Fantastic bed linen

Fantastic bed linen, good quality and looks great. Will be back!

January 23, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us a fantastic 5* review regarding your new Petite Breton Luxe Summer Sage Bed Linen Set, Mandy!

We are thrilled to hear that you love the 100% cotton sateen bed linen set and the contemporary design which is so easy to style to your preference! We'll look forward to your return for further bedroom furnishings in the the future!

Rated 4 out of 5 stars

Very nice boutique shop

Firstly Thank you! I absolutely love my purchases. The bed linen is gorgeous. My Fur throw is also lovely, however due to price, as I was expecting it to be more plush and thicker looking than it is. However it does look lovely on my bed so I have kept it. Also I was in the market for new cushions too, but as a Vegan, I was unable to purchase from you, as you only seem to have feathered cushions. Might be nice to consider luxury microfibre cushion pads too! Thank for a lovely shopping experience overall. :0)

January 23, 2026
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Reply from French Bedroom

Thank you for your lovely review, Debbie! We’re so pleased to hear you’re enjoying your Renaissance Revival Bed Linen Set and Norwegian Spruce Faux Fur Throw, and that they’ve found a beautiful place in your home. We also appreciate your thoughtful feedback regarding cushion pads.

Following your feedback, we’ve updated our cushion product descriptions to clearly indicate which designs are vegan and hypoallergenic. We’re pleased to offer a selection of 40+ cushions with suitable pad options, and our Customer Experience Team would be delighted to help you find the perfect styles if you’re still looking.

Thank you again for shopping with us and for helping us continue to refine our collection and service, we look forward to welcoming you back soon!

Rated 5 out of 5 stars

I love the double duvet set purchased…

I love the double duvet set purchased recently, thankyou

January 16, 2026
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Reply from French Bedroom

Thank you for your wonderful 5* review regarding your new Regency Rose Bed Linen Set, Rosemary!

We are delighted to hear you adore your new set; you chose a timeless, feminine duvet set with a luxurious look and feel! We hope you return to us for matching accessories in future!

Rated 5 out of 5 stars

Amazing Quality and Great Customer Service

Amazing quality furniture and bed linen and great customer service . Have ordered twice from this company and will be doing so again.

January 23, 2026
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Reply from French Bedroom

Thank you for taking the time to leave us an outstanding 5* review, Dawn!

We're thrilled that you've enjoyed both orders with us, and couldn't be happier to hear you will continue to purchase with us! We hope your bed looks stunning in the Ruffled Romantic Bed Linen Set and cosy Peachskin Quilted Bedspread in Lilac Pink - a beautiful combination! We hope to welcome you back very soon!

Rated 5 out of 5 stars

Superb bed

Superb quality bed

January 23, 2026
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Reply from French Bedroom

Thank you for your lovely 5* review regarding your new Love Story Natural Linen Upholstered Bed, Oliver!

You have chosen a truly stunning and unique French bed for your bedroom and we hope you love it for many years to come! This style and design will pair well with any new colour palette and styling idea you have! We hope to welcome you back for any further furniture from the Love Story collection that you may need to build your own collection!

Rated 5 out of 5 stars

Amazing quality we have ordered many…

Amazing quality we have ordered many times from here, would not choose anyone else for our bedroom furniture or furnishings

April 17, 2025
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Reply from French Bedroom

Thank you for a wonderful 5* review, Natasha!

We were overjoyed to receive your review and delighted to hear that you return to us time and again for timeless, unique pieces of French-inspired bedroom furniture. We hope you're loving your Love Story collection and hope to welcome you back again with the future extension of this bestselling bedroom collection!

Rated 5 out of 5 stars

I ordered a rug and bedding set which…

I ordered a rug and bedding set which arrived promptly. Both were just as I expected and really lovely. Unfortunately the duvet cover was faulty. I contacted French Bedroom and they sent a replacement immediately with no quibbles - absolutely brilliant customer service, can thoroughly recommend!

January 22, 2026
Unprompted review
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Reply from French Bedroom

Thank you for your kind and thoughtful 5* review, Joanna!

We appreciate you reaching out to let us know how much you love your Petit Breton Stripe Bed Linen Set in Sand and Kilim Rug. We pride ourselves on being able to rectify issues within a timely manner, to ensure you're left with a bedroom accessory you'll truly love and cherish. Thanks again for taking the time to leave us such an excellent review, we hope to welcome you back soon!

Rated 5 out of 5 stars

My throw came very quickly and looks…

My throw came very quickly and looks great !

January 16, 2026
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Reply from French Bedroom

Thank you for your wonderful 5* review, Jane, regarding your Palm Tree Paradise Handmade Throw!

We're delighted to hear that you love it, it gives a pop of summer in these colder months! A stunning choice, and we hope to welcome you back in future!

Rated 4 out of 5 stars

Beautiful Bed, Outstanding Service!

We absolutely love our Lovestory Cocoon Mole Velvet bed. It is stunningly beautiful and clearly built to last, featuring high-quality wood and excellent craftsmanship.

The service from French Bedroom was phenomenal. From the personal phone call to confirm our order and delivery details to the lovely surprise of complimentary pillowcases, the customer care was a wonderful touch.

The only reason this isn’t a 5/5 rating is the packaging. The foam/tape used on the headboard left imprints on the velvet nap that, unfortunately, cannot be brushed out.

Despite that minor issue, I highly recommend French Bedroom. Their products are high-quality, and their customer service is truly amazing.

November 26, 2025
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Reply from French Bedroom

Thank you for taking the time to share such lovely feedback. We’re delighted to hear how much you love your Love Story Cocoon Mole Velvet Bed and that its craftsmanship and materials stood out to you.

We’re also so pleased that the care provided by our Customer Experience and Delivery teams, along with our small thank-you gift, helped make your experience a special one.

We appreciate you highlighting your feedback regarding the packaging. This has been shared with our Product Team, who are currently reviewing ways to further refine the packaging for this piece. Thank you again for your recommendation and for us to furnishing your bedroom!

Rated 5 out of 5 stars

Lots of lovely,timeless…

Lots of lovely,timeless pieces.Reasonably priced.Didn’t have to wait long for delivery and items arrived well packaged.

January 9, 2026
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Reply from French Bedroom

Thank you for such a kind and thoughtful 5* review, June!

We couldn't be happier to hear that you love your new Peachskin Quilted Bedspread in Petal Pink and Le Sojourn Cushions in Petal Pink. We love offering DPD next working day delivery so that you don't have to wait for your gorgeous new goodies! We hope to welcome you back soon!

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