WA made gifts for two ex-pats now living in Victoria Needed three quick gifts to send from WA to family in Victoria,and must have spotted Freo Chocolate on FB. Order process simple Great gift... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chocolates arrived super fast in Queensland and unscathed, despite it being the hottest week of the year. Delicious, too! Very happy, thank you.
Company replied
Ordered on line to collect and my items were ready promptly, boxed well and love the chocolate that I received. On viewing the items in store they have a great range so definitely will return for oth... See more
Company replied
Easy online ordering from Trinidad and quick delivery. The recipients were so happy to receive your yummy chocolates. I gave 4 stars because I had a message to go with the delivery but the package... See more
Company replied
Company details
Written by the company
We handmake gourmet Chocolate, Truffles and Fudge. Not only do we have everyday items like Traditional sweets, Chocolate Covered treats, Deluxe gift boxes and a vast range of Fudge and Truffles, on special occasions like Mothers and Fathers Day, Valentines, Christmas and Easter we have a separate special range.
Contact info
Unit 20, 8 Sustainable Ave, 6163, Bibra Lake, Australia
- 0894181666
- sales@freochoc.com.au
- freochoc.com.au
The chocolates arrived quickly
The chocolates arrived quickly, in perfect condition .Everything tasted amazing. You can tell they use high-quality ingredients. It’s such a nice treat and makes a great gift option too. Definitely ordering again!
October 1, 2025
Unprompted review
Advertisement
Advertisement
Packaging is great and taste great
May 7, 2024
Reply from Fremantle Chocolate
Thank you for your kind, positive review
I gifted my daughter in Onslow WA with…
I gifted my daughter in Onslow WA with the opportunity to choose her own chocolate.
She loved it !!
March 13, 2024
Reply from Fremantle Chocolate
Thank you very much for your positive review, we are very happy that your daughter could make her own choices.
Reply from Fremantle Chocolate
Thank you so much for your review; we really appreciate it.
Advertisement
Fast efficient and delicious!
March 13, 2024
Reply from Fremantle Chocolate
Thank you for your positive review; we are glad you enjoyed your purchase.
Stop Changing a Good Thing
I absolutely LOVED their Dark Chocolate Macadamia rounds, LOVED THEM. The chocolate was creamy and they were not stingy on the nuts in this delicious circle of chocolate. I hadn't been able to find them for a few years and was delighted when I stumbled onto them in a little shop. So delighted I bought 6 boxes, just in case I never see them again lol. They are the same creamy dreamy chocolate BUT now they only have 3 nuts in each chocolate, so very very disappointed. Its so sad when there is something you dream about because it was so delicious and you find it again and they've ruined it by changing it. Price goes up but the best parts are less.
Thanks for the standard couldn’t give a toss because we aren’t going to do a thing reply. All good though, not going to buy again as yet again an amazing product with delicious memories are no longer.
March 1, 2024
Unprompted review
Reply from Fremantle Chocolate
Thank you very much for sharing your feedback with us. We truly appreciate your loyalty to our Dark Chocolate Macadamia rounds and are thrilled to hear that you found them again after searching for some time.
We're sincerely sorry to hear that the recent changes in the product, specifically the reduction in the number of nuts per chocolate, have disappointed you. Your satisfaction is incredibly important to us, and we understand your frustration when a beloved product doesn't meet expectations.
We'll pass along your comments to our product development team. Please know that we're committed to continuously improving our products while keeping the essence of what made them unique.
We value your support and hope to have the opportunity to delight you with our products in the future. Please don't hesitate to reach out if we can assist you with anything else.
WA made gifts for two ex-pats now…
WA made gifts for two ex-pats now living in Victoria
Needed three quick gifts to send from WA to family in Victoria,and must have spotted Freo Chocolate on FB.
Order process simple
Great gift choices
I forgot to put a note so emailed team who updated my order for me
Ordered on Feb 28th and delivered to a tricky address on March 1st
Brilliant!
February 28, 2024
Reply from Fremantle Chocolate
Thank you so much for taking the time to share your experience with us. We're delighted you found our Freo Chocolate products on Facebook and that our ordering process was simple.
We're thrilled that you found our gift choices appealing and that our team could assist you promptly when you needed to update your order with a note. Ensuring a smooth and hassle-free experience for our customers is always our priority.
It's fantastic to know that your order reached its destination swiftly, even to a tricky address. We appreciate your kind words and your support.
If you ever need assistance or have any questions, please feel free to reach out. We look forward to serving you again.
Confident shopping!
I had to change my order delivery date, no problem with a personal email confirming that everything was all ok. Highly recommended.
February 8, 2024
Reply from Fremantle Chocolate
Thank you for your review, we are
happy to hear your shopping experience was seamless and accommodating! Your recommendation means the world to us. Looking forward to seeing you again!
Advertisement
Highly Recommend
Ordered on line to collect and my items were ready promptly, boxed well and love the chocolate that I received. On viewing the items in store they have a great range so definitely will return for other items.
January 23, 2024
Reply from Fremantle Chocolate
Thank you very much for your kind words and for choosing to shop with us. We're delighted to hear that your online order was prepared promptly and that you were satisfied with the packaging of your items.
It's fantastic to know that you enjoyed the chocolate you received and found our range of products appealing during your visit to the store. We look forward to welcoming you back and assisting you with any other items you may need.
If you have any questions or need further assistance, please don't hesitate to let us know. We appreciate your recommendation and support.
Reply from Fremantle Chocolate
Thank you for your review, we are
happy to hear your shopping experience was seamless and accommodating! Your recommendation means the world to us. Looking forward to seeing you again!
Chocolate Delight
Good range of chocolates, delicious options cos I've tried a few, friendly staff.
December 5, 2023
Reply from Fremantle Chocolate
Thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed our range of chocolates and found them delicious during your visit.
Our team strives to provide friendly and attentive service to all our customers, so we're delighted to know that you found our staff to be friendly.
If you ever need assistance or have any questions, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon.
Great service
November 27, 2023
Reply from Fremantle Chocolate
Thank you for taking the time to leave a review We really appreciate it
Advertisement
Reply from Fremantle Chocolate
Thank you for taking the time to leave us a positive review! We're delighted to hear that you were pleased with the prompt service you received and that you enjoyed our products.
Your satisfaction is our top priority, and we're grateful for your support. Please feel free to reach out if you need assistance or have any questions.
Online order from Trinidad
Easy online ordering from Trinidad and quick delivery. The recipients were so happy to receive your yummy chocolates. I gave 4 stars because I had a message to go with the delivery but the package arrived without the message 😞
October 4, 2023
Reply from Fremantle Chocolate
Thank you for your review, I have checked you order that you placed online, it dosen't show any message to be sent, any messages shoud be written in the notes section for us to receive it. We are glad the chocolate were enjoyed.
Order delay
I placed order on the 24/8/23 to Subiaco WA.
Followed up order on 29/8/23 & advised it was Father's Day present & was told that order was posted on 29/8/23.
Followed up this morning on the 1/9/23 had no response.
Paid $18 delivery fee which is very high, and it's been a week and still haven't received the product.
August 28, 2023
Reply from Fremantle Chocolate
We reached out to the customer via email to rectify this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.