Fresh Simplelfie Reviews 167

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, citing poor quality, flimsy materials, and incorrect sizing. Customers frequently reported issues with orders, including long delivery times, items not arriving, and receiving different products than advertised. The refund process was also a major source of frustration, with many struggling to get their money back or being offered minimal compensation. Some reviewers also experienced problems with delivery, noting a lack of tracking information and misleading origins for their packages. However, a few other people also felt that some products, despite basic packaging, were decent and performed their intended job adequately, with some even finding certain tools to be solid and effective.

What people talk about most

Product

Consumers express significant dissatisfaction with the product quality. Many reviewers report receiving items... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment. Customers... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report that items never... See more

Refund

People report negative experiences with refunds, often citing issues with overcharges and unfulfilled refund... See more

Delivery service

Customers consistently note negative experiences with delivery service. Many reviewers report extremely long... See more

Based on these reviews

Rated 1 out of 5 stars

Absolutely rubbish. Bra’s completely unsupported, flimsy material, sizing all wrong. Asked to return Bra’s and have a refund. They refused. They asked for photos put their bra beside a 34” M& S bra... See more

Rated 1 out of 5 stars

This company are disgraceful Lack of information on delivery and tracking very condescending replies when they actually answered The bra arrived measuring 30 under cup should have been 42c They... See more

Rated 1 out of 5 stars

Had to chase delivery firstly coming from US then coming from China then lost in Birmingham . Finally arrived should have tiny teddys inside a hinged walnut shell. They were very pretty in the adver... See more


Company details

  1. #289 of 293 best companies in Clothing Store

Written by the company

We are a husband (Shawn) and wife (Erin) team passionate about crafting, finding and sharing our rustic/farmhouse home decor to make your house a home.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

167 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Would give zero rating if I could

Would give zero rating if I could
£32 for a Jacket that has never arrived and they are now saying they haven't had an order from me even with all of the receipts
Utter Scammers
Avoid at all cost !!

August 25, 2025
Unprompted review
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Rated 1 out of 5 stars

This company should not be trading

This company should not be trading ! They are scammers . 😡😡😡😡 They over charged me by £6 . When they arrived they are very poor quality. I emailed them so many times and had no response. I seriously would look at all the reviews before you consider buying from this company 😡😡😡😡😡😡😡😡😡

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading and untrustworthy

I saw an ad on Facebook showing Halara leggings — but what I received was a cheap knockoff. This is clear false advertising.

I was also overcharged and never refunded. The leggings are 10 inches shorter than listed, with terrible quality — I've purchased better quality off Temu for a fraction of the cost.

They offered me £3, £5, then £8 instead of a proper refund, and told me to return items to China at my own cost. I don’t trust them to refund anything.

Avoid this company. Total scam.

Update: Over 5 weeks later and they still have not refunded the overcharge or a refund for the leggings. They have been ignoring my emails for weeks. AVOID!

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

Ordered the shaper leggings, size 22. The tracking was fixed to show they were coming from America, they really came from China. I now have to return them to China according to Paypal, PayPal are no help at all even though item was not as described. They were no more than a size 8. Avoid at all costs

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

I am totally disgusted by the service.

I am totally disgusted by the service.
I purchased a bra back at the beginning of July and I am still waiting, been showing it’s in transit in Manchester since August 8th.
After umpteen emails to the customer service team asking for a refund which I am entitled to I have been told no an a new bra is on its way.
Guess what, I’m still waiting and it’s now September 3rd.
Do yourself a favour and don’t order from this company, they are a disgrace and will just keep your money without giving you your product, something and someone has to do something about this as how many people have had the same experience as me and how much money does that add up to, I’m outraged and totally disgusted these people are allowed to keep trading.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

This company are disgraceful

This company are disgraceful
Lack of information on delivery and tracking very condescending replies when they actually answered
The bra arrived measuring 30 under cup should have been 42c
They will not refund or answer messages PayPal have also been a waste of time
Do not get involved with these people complete rip off

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Goods sold not as advertised

I ordered a some brass which were advertised for a larger bust. Saying they will give you support and comfort.You order the correct size and cup and you are sent an old version which is a lovely soft material but has no support and doesn't fit. I have sent emails back and forth and can't get a refund.
DO NOT BUY ANYTHING FROM THEM ITS NOT A NICE COUPLE ITS A RIPOFF

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, please do not waste your money. This isn't a UK based company so to return the ill fitting items that you will redirected receive will cost you nearly more than they cost originally. They offered my £5 back out of a £27 order - i accepted as it would cost almost £20 to return it to Hong Kong- PayPal closed the case and I never got my £5 back..... I feel so dumb for falling for their advert on Facebook and taking a chance - total waste of money

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam

Scam! Lost my money and now trying to get it back through PayPal. I really wish id taken notice of the negative reviews.
I authorised payment for 2 items for approx £23 then later when I checked my bank balance they had taken just shy of £30 so they stole an extra £5 (approx). They say my items are delivered and theyre not, ive not received anything. I have cameras so I know nothing has come and been taken. They are refusing to refund me or help at all. I cant comment on products as I don't think they actually sell any! I think its just a scam to get money. Beware people!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company .

Do not use this Scam company.
Paid for an item on the 2nd July it’s never arrived!
Emailed this supposed company again and they say sorry we will send it again!..nothing happens.
Be warned!!!

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking experience

This is not a family run Uk business like they state in their adverts they are from Kanas USA selling cheap Chinese products. Where do I start the quality is shocking the fabrics cheap over stretched materials . I purchased three supposedly support bras there is no support at all in fact they are so loose my breast fall out under the edge. The pads are removable from a rip on the inside lining very shoddy. When i purchased I paid by apple pay they took a different amount from my bank that I did not authorise but offered 30% discount on next order if you did order in 30 minutes i did but they then took £ 9.00 more than i agreed to. I cancelled both orders straightaway to be told i could not cancel although they have a cancellation policy on their website they do not honour it. As they had been shipped !! What in five minutes it took me to check my bank account so in fact they take money from your bank account money you did not agree to! In reply to this complaint they say its postage costs but it is not as my original order already had taken postage costs in to account. If i could give a zero rating i would Do not waste your money or time. I have asked for a refund but heard nothing ! Hoping my experience can stop just one person wasting their money !!!!

July 31, 2025
Unprompted review
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Rated 1 out of 5 stars

Product not as advertised

I ordered uplift bras. I gave them my bra size & they told me what size to buy.
When they arrived the band size was far too big but the cups too small. They offer no support whatsoever. Nothing like the advert.
I asked for a return address to send them back for a refund.
They said bras were correct size so they won't refund & they've not given me a return address.

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish.

Absolutely rubbish.
Bra’s completely unsupported, flimsy material, sizing all wrong. Asked to return Bra’s and have a refund. They refused. They asked for photos put their bra beside a 34” M& S bra to show it was at least 38” and that there wasn’t any support under shallow cups. Material so flimsy it would probably stretch to 44”. They suggested I gave them away, so if you know anyone 44” A cup, I have 3 badly made flimsy bras.
I will be reporting them to Trading Standards.

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Appalling company

Appalling company. I waited 2days off 7 weeks to receive my items. . On opening the Laura Geller products I was expecting but I got a poor fake product instead
I asked for my money back, I received an offer of £2 then £9
I have sent over 20 emails asking for my money back! but they keep saying excuse after a excuse. I purchased 2 lots too so we’ll upset of being scammed

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling company!!!

This is the minimum rating I could give, it would be zero if I could. Ordered some bras and they are appalling, terrible fit and quality. Asked for a refund but was offered a £3 for a £25 purchase.. told them it was insufficient and they said the postage would be extortionate if I decided to return them! I was then offered £9 so let’s see if it actually arrives, avoid this company!!!

August 1, 2025
Unprompted review

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