Freshfield Mortgages Reviews 

33
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Alison was an absolute pleasure, guiding me through every step of the process for my recent remortgage. Alison took the stress away and kept in regular contact throughout, always available by em... See more

Rated 5 out of 5 stars

Paul has been amazing throughout our mortgage application, we would never have been able to get our new home without his help, support and expertise. Alison was also a massive help regarding lif... See more

Rated 5 out of 5 stars

As first time buyers this process was new to both of us but Gail ensured we understood every step of the way and was open and honest with all questions/queries we had. She replied promptly via email a... See more

Rated 5 out of 5 stars

Gail Bailey has been brilliant throughout our house purchase. We are first time buyers and she has helped make the process applying for our mortgage so smooth. She has always been available by email a... See more

Company details

  1. Mortgage Broker

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Mortgage Advice You Can Trust


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4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

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(33)

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Rated 5 out of 5 stars

Excellent service

Alison from Freshfield provided excellent advice and guidance while finding and arranging the right mortgage for me. I would recommend Freshfield's services to anyone looking for mortgage advice.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Thank-you Alison 5*

Alison was an absolute pleasure, guiding me through every step of the process for my recent remortgage. Alison took the stress away and kept in regular contact throughout, always available by email, phone or text.

I will always use Alison and the team at Freshfield Mortgages in the future without hesitation - would highly recommend.

Thank-you so much Alison!
George F-J

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Jemma and Gary…

Paul has been amazing throughout our mortgage application, we would never have been able to get our new home without his help, support and expertise.

Alison was also a massive help regarding life insurance details and the whole process was super quick and hastle free.

Thankyou for everything!

December 11, 2021
Unprompted review
Rated 5 out of 5 stars

Gail Bailey has been brilliant…

Gail Bailey has been brilliant throughout our house purchase. We are first time buyers and she has helped make the process applying for our mortgage so smooth. She has always been available by email and phone for any queries we had throughout. We would recommend her to anyone, absolutely fantastic! Thank you so much Gail!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Alison Doran was amazing all through my…

Alison Doran was amazing all through my application, from start to finish, she was always at the end of the phone to help with any queries,
I have, and will continue to recommend Alison and Freshford mortgages to my family and friends, A1 service.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Gail and Alison have been very helpful, answering every question I had. They go above and beyond to solve every problem and always respond very quickly.
I can not thank them enough and highly recommend Freshfield mortgages.

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service from Gail…

Quick and efficient service from Gail and team for a re-mortgage to seek a better rate. Sorted and and to a fantastic rate shaving time off the repayment period and saving us some cash.

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend for first time buyers

As first time buyers this process was new to both of us but Gail ensured we understood every step of the way and was open and honest with all questions/queries we had. She replied promptly via email and we conducted a zoom call to go over important details (due to restrictions). She handled everything professionally and with great knowledge. She allowed us time to go over certain details as well as offering her own advice. Thanks Gail for all your hard work. Highly recommend.

August 31, 2021
Unprompted review
Rated 5 out of 5 stars

Freshfield Mortgages - Above and beyond!

I cannot thank Freshfield Mortgages enough, (Alison in particular) who has worked tirelessly to ensure we have the most suitable and economical mortgage. Always on hand to answer any questions and keeping us upto date on any progress. We used Freshfield Mortgages five years ago for our first mortgage, now return customers because they make it so easy. Will continue to use them for all our financial services. Alison is also great at sourcing insurance products and always went above and beyond to make sure the product was exactly right for our circumstances. Thoroughly, wholeheartedly recommend.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

This is the second time I have use…

This is the second time I have use Freshfields Mortgages. I cannot recommend them enough. Even through tricky times with our finances Gail has managed to get the mortgage for our dream home. She takes away all the stress. Most of all, she really does care about you as a client and supports you all the way.
Do not be in doubt to use this service.
Fabulous from start to finish.
Thank you Gail xxxxxxx

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service from start to finish.
Roy is brilliant at his job and I had no issues or problems, therefore I cannot recommend him and the rest of the team at Freshfield Mortgages enough.
Thank you so much

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

5 Star service - 100% recommendation

I cannot recommend Gail Bailey at Freshfield Mortgages highly enough. She’s been extremely helpful arranging our mortgage for an upcoming house move. Gail is a combination of professional, knowledgeable and is also extremely easy to deal with. Gail just seems to do exactly what she says she’ll do, if she says she’ll call at 2pm on Monday, that’s when you’ll get a call. Having spoken to people locally since starting the process of moving house, everybody recommends Gail and nobody has a bad word to say about her. Thanks again Gail for doing a great job and making it look easy.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Gail Bailey, Freshfield Mortgages

Gail Bailey, Mortgage and Protection Adviser at Freshfield Mortgages is to be recommended 100%. Once she has had her initial chat with the client (currently virtually) and assesses where their finances are, she works very quickly to attain the best deal she can source. Also within the world of buying and selling houses, she can produce a Mortgage In Principal within the same day, which of course helps with time and deadlines. I have already passed Gail's name onto others as I am so impressed.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!! Highly recommend.

We were looking for a mortgage to purchase our new home and we were recommended Gail at Freshfield by our previous broker who had retired. The service we received was absolutely fantastic and Gail and the admin team (Gerri in particular) made sure the process was quick and easy, always answering any questions I had promptly. I won’t hesitate to use Gail and Freshfield Mortgages again in the future.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Just renewed our mortgage with Gail…

Just renewed our mortgage with Gail (she did our initial mortgage on our first house, then when we moved into our new house 5 years ago). Gail is friendly, professional and extremely knowledgable regarding mortgage types, rates, lenders and so much more. She provides all the available offers and provides time for you to make an informed decision which makes all the difference when using an important service such as this. Thank you Gail!

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I would recommend Gail at Freshfield mortgages to anyone.
The service was smooth and straightforward.

Gail is really informative and will always offer what’s right for us.
Gail also helps with making sure our life and critical illness policies are all covered too. Fantastic service.

Thanks again for all your help.

April 18, 2021
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Gail for making…

A huge thank you to Gail for making what could have been a painful process the easiest and quickest re-mortgage ever! We are so happy, she listened to our needs and not only arranged the right mortgage for us but she also took the pain of searching for life insurance and critical illness cover. Many thanks Gail, we will definitely be back in 2 years

April 15, 2021
Unprompted review

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