Freshgreens Reviews 796

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A fully vegan meal delivery service with great tasting balanced meals. Finished the expensive, last minute, and often non-healthy Deliveroos and Uber Eats when we don't feel like cooking. I can see us... See more

Company replied

Rated 1 out of 5 stars

The food itself is decent—though some dishes look nothing like the photos. But the customer service is practically nonexistent. Imagine your order arrives damaged, with soup spilled all over th... See more

Rated 4 out of 5 stars

VFC is a very good alternative for food at work. It is delivered once a week with the meals of the week. It is very tasty, however, in terms of quantity, it is medium-small size, so for me it is an ax... See more

Company replied

Rated 4 out of 5 stars

I'm satisfied with the service because the food is tasty, light, easy to heat and the delivery was without problems. It's a great way to save time because I don't need to prepare my lunches at work an... See more

Company replied

Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

796 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tasty food!

Delicious meals!

I will never cook again

August 30, 2022
Unprompted review
Freshgreens logo

Reply from Freshgreens

Thanks!! 💚💚

Advertisement
Rated 5 out of 5 stars

Good food and fair prices

Good food and fair prices. Perfect to save you some time on those busy weeks while staying healthy.

August 30, 2022
Unprompted review
Freshgreens logo

Reply from Freshgreens

Thanks! 💚

Rated 1 out of 5 stars

Food not delivered for two weeks with no notification

Food not delivered for two weeks in a row even though I was in my flat at the time when it should have been delivered. No notification was given. I have not received any correspondence from them after emailing several times.

May 24, 2022
Unprompted review
Freshgreens logo

Reply from Freshgreens

Hello Cazza, we apologize that your experience with us has not been as you had expected. With the information provided by Trustpilot, we cannot locate you in our system to get in touch with you. We would appreciate it if you could email us at laura@veganfood.club so that we can review your case.

Thank you for your patience. We apologize for any inconvenience caused.

Rated 5 out of 5 stars

The food tastes sooo good

The food tastes sooo good I had to put a positive review while eating, more curry meals please!😋 customer support team is very friendly and professional, thank you chefs!

May 16, 2022
Unprompted review
Freshgreens logo

Reply from Freshgreens

Thank you for your positive feedback about VFC, John 😊 We are very grateful to have you as our client 💚🌱

Advertisement
Show reviews in all languages. (796 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look