* Fresh Penguin * Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered a fleece sweatshirt for my daughter the drummer! Beefy sweatshirt. Vibrant color. Well Made. Washes well. EXTREMELY fast shipping. The Percussion Director wants one too!!! I will order f... See more

Rated 5 out of 5 stars

To quote Ole Kirk Christiansen, "only the best is good enough" and they made it :) Honestly, when it comes to on-line shopping (especially when it's shipped across the globe), this is one of the bes... See more

Company replied

Rated 4 out of 5 stars

It was very easy to purchase the product once I decided on what I wanted, but the mobile app made it difficult to quickly see the front/back product images. A single click caused the entire page to... See more

Company replied

Rated 5 out of 5 stars

Website is very easy to use, large selection of colors for all the items available. Emails are informative and honest about the status of your order. Takes a small amount of time to get your order b... See more

Company replied

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4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

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Rated 5 out of 5 stars

Exceptional Customer Service!

I am a new customer to Fresh Penguin but was treated like a long life friend and customer. Extremely easy to work with, I guarantee Fresh Penguin and I will be doing business again in the future!

December 17, 2015
Unprompted review
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Rated 5 out of 5 stars

Quick and easy

I ordered and completed the transaction in under 5 minutes, the confirmation email came through even quicker than that. Couldn't be happier to find that unique gift for my son.

December 9, 2015
Unprompted review
Rated 4 out of 5 stars

So far, so good.

The communications from Fresh Penguin have been helpful in keeping me informed of the progress of my order.

December 7, 2015
Unprompted review
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Rated 5 out of 5 stars

Trusted Vendor

Ordered a fleece sweatshirt for my daughter the drummer! Beefy sweatshirt. Vibrant color. Well Made. Washes well. EXTREMELY fast shipping. The Percussion Director wants one too!!! I will order from Fresh Penguin again.

December 4, 2015
Unprompted review
Rated 5 out of 5 stars

Great quality, great fit

I bought this shirt for my husband who is a drummer! He loved the subtlety of the design, not to mention the shirt fits great and it came quicker than I thought it would! Thanks Fresh Penguin!

December 3, 2015
Unprompted review
Rated 5 out of 5 stars

Sesnsational Service

Responded to my query swiftly, gave me all the details I wanted and went that extra mile to make my experience feel incredibly personalised. I have been shopping all day and this was by far my best experience. Thank You

November 27, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding

Great product great service and quick turn around on my order!!

November 22, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Thank you so much for the kind review Roy! Glad you like your tee, gotta love those paradiddles eh? :)

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Rated 5 out of 5 stars

Fresh Penquin

I saw an advert for t-shirts on Facebook which appealed to me as they were for drummers and I have two friends who are drummers. Although they came from the USA I took the risk to order two t-shirts. After the order I realised that one of them was too small and wrote to change the order. Fresh Penquin changed the order immediately without any extra cost.
The company also kept me fully informed when the order was being dispatched and it arrived within a reasonable time. Upon checking the t-shirts I was really pleased with the quality and would certainly order from the company again.

November 18, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Thank you so much for this lovely review Tina! We really appreciate you taking the time to share such a frank account of your experience. See you next time!

Rated 5 out of 5 stars

Fresh Penguin Keeps You in the Loop

It takes time to customize your own t-shirt, but Fresh Penguin didn't leave me guessing. Great communication by email as to where everything was in process.

November 18, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Thank you so much for the kind review Cathy! Communication is very important to us indeed. We aim to please so we're humbled to know it doesn't go unnoticed.

Glad you love the tee! Keep on rocking that djembe :)

Rated 5 out of 5 stars

Great product and great customer service!!!

Dave at Fresh Penguin is a great person and easy to get along with! I had to order a different size t-shirt and he was very accommodating. I would recommend their service to anyone! Buy your Fresh Penguin gear today!!!

November 13, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Hey Brian!

Thank you so much for the fab review. The pleasure was all ours, thanks for stopping by. See you next time! :)

Dave

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Rated 5 out of 5 stars

"Everything is awesome!"

To quote Ole Kirk Christiansen, "only the best is good enough" and they made it :)
Honestly, when it comes to on-line shopping (especially when it's shipped across the globe), this is one of the best experiences I ever had. They kept me updated almost on a daily basis, which is just the kindest thing to do with a customer. And the product itself is amazingly good quality - I'm 110% satisfied.

November 13, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Great quote András! Thank you so so much for leaving us such a nice review and sharing your experience with other potential customers. It really makes all the difference and we love you for it!

Enjoy your fancy new t-shirts :)

Dave

Rated 5 out of 5 stars

Love this Tshirt! Great company to deal with!

Would definitely recommend and purchase another Tshirt from this company! Great T-shirt- excellent quality. True to size and washes well! Delivery time was faster than expected. Overall a great shopping experience. Thumbs up! :-)

November 10, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Ahh Victora what a lovely review. Thank you so much for taking the time to do that, the team and I really appreciate it :)

Thanks for stopping by, see you next time!

Dave

Rated 5 out of 5 stars

Great Quality and Unique Designs

Love the hooded sweatshirt. Great designs for a drummer

November 9, 2015
Unprompted review
* Fresh Penguin * logo

Reply from * Fresh Penguin *

Glad you like the designs Luke! I'm a drummer too so that explains the mass of drumming designs :)

Thanks for shopping with us!

Dave

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