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Fridgefilters Reviews 1

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

No customer loyalty

I have been purchasing my replacement fridge filters from Fridge Filters Australia for the past 9 years and, being a loyal customer over that time, didn't think to check the web site for better deals, that is until now! My fault entirely, I should have been more vigilant. However, I searched on the web and came up with the exact same product for $97 cheaper!!!! Yes, $97.00 That's a huge saving! I now wonder just how much over the top I have paid in the past 9 years.
Even though I called Fridge Filters Australia and explained the difference, and, out of the goodness of their hearts, they are price matching, I will not be purchasing from them again. If they cannot be loyal to their customers, then why should customers be loyal to them?

December 10, 2019
Unprompted review

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