Fridge Friend Reviews 

1,101
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for significantly extending the freshness of fruits and vegetables, drastically reducing food waste, and effectively eliminating fridge odors. Many appreciate the product's quality and ease of use, often highlighting helpful monthly maintenance reminders. Prompt delivery is also frequently mentioned, with many finding the product excellent value for money due to savings from less spoilage. However, some people were dissatisfied with the product's effectiveness, reporting that their produce did not last longer and describing it as a gimmick. A few other people also felt that they never received their orders, indicating issues with delivery.

What people talk about most

Product

Consumers find the product to be highly effective, with many praising its ability to keep fruits and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction that their fruits and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,101)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great product

A great product. Our food is fresher thanks to fridge friend.

June 18, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi William,
Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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Rated 5 out of 5 stars

Great customer service

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I love having the two colours, I can keep track of them in our 2 fridges. Probs more importantly the Fridge Friend works as advertised and my veggies are definately lasting much longer. The monthly reminder to resent is fantastic too! Thank you FF.

December 18, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Julie,
Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Have only just started using it

Have only just started using it, and i have noticed that the produce is staying crisper longer

May 20, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Dianne,
Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 3 out of 5 stars

Not much change

I honestly havnt noticed my fresh vegies lasting any longer bought 3 Fridge Friends, have one in veggie bin and one in fridge ( I have 2 fridges), I threw out three cucumbers that were only a week old last night. Have only had for 2 weeks so I will see how it goes, It does take the smell of any meat etc. out

May 21, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Kerry,
Thank you for taking the time to provide this 3-star review.

Every Fridge Friend comes with a 90-day money-back guarantee, so please email me, and I will ensure you get the results we both expect: jon@zerowasteproject.com.au

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Incredible

Ok - This product is insane. It is so good I have stopped using plastic and leave my fruit and veg to breathe in the fridge. I wrap my herbs in paper towel and they last 2 weeks.
I am getting 3 times the life of my products!
I have set a calendar entry on my phone so I don't forget to microwave regularly.
Delivery was really quick.
Not saying they are cheap, but what I have saved in discarding food - WORTH EVERY PENNY

May 13, 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Michelle,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

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Rated 5 out of 5 stars

Awesome thanks guys

Awesome thanks guys

May 13, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Debbie,
Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product really works! Yes, really :-)

This product really works! Like many reviewers here, I was initially sceptical of the ads on my phone. However, the "buy one, get one free" offer was enough of a discount for me to give the product a go after checking review sites. This was some 12 months ago, and the difference is obvious.

Fresh produce lasts notably longer, especially things like strawberries, mushrooms and capsicums, and there is no odour. The upfront cost is significant but they definitely reduce waste. Highly recommended.

July 2, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Roland,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 4 out of 5 stars

That it is working as described in ad

All working well, appreciate the reminders too. Fresh food in crisper is definitely lasting longer. Thank you.

June 13, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Wendy,
Thank you for taking the time to provide this 4-star review. What could we have done to get 5? :)

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Happy Fridge Friend owner over 3 years

I purchased my original Fridge Friend three years ago and have definitely noticed the incredible benefits over that time. It kept my food fresh for so much longer! Since my first unit finally reached its three year mark, I just purchased and installed the freshness refill. The replacement process was incredibly easy, and the unit is already back to work keeping my fridge fresh. I absolutely love this product and highly recommend it!

April 26, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Anthony,

Thank you for being part of the Fridge Friend family and for taking the time to leave this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

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Rated 3 out of 5 stars

I'm not overall happy with the product…

I'm not overall happy with the product and don't believe it works or maybe the two I got were faulty? I have followed the instructions on how to maintain them every month and set a reminder but I don't think they work.

June 10, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Tahlia,

As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email me at hello@fridgefriend.com.au, and I will work out a solution for you personally.

Cheers
Jonathan
Co-Founder

Rated 4 out of 5 stars

Helpful reminders to reset.

Helpful reminders to reset.
So far so good! Looking forward to using in the caravan!

July 31, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Nat,
Thank you for taking the time to provide this 4-star review. What could we have done to earn 5 stars? :)

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

The product is great

The products do what they advertise. The big test was with strawberries, they lasted a lot longer than usual.
The delivery was fast.

December 2, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Valerie,
Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Using for just over a month and food is…

Using for just over a month and food is lasting longer and no odours in the fridge. Super easy to recharge.

June 6, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kim,

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

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Rated 4 out of 5 stars

I am excited to use my fridge friends.

I am excited to use my fridge friends.
We are in the process of renovating so I have not started to use my Fridge Friends yet.
I shall do that as soon as my new fridge arrives..
Thank you for all the reminders and information emails, they are really appreciated.
Great job Fridge Friends!

June 2, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Vicki,

Thank you for joining the Fridge Friend family and taking the time to provide this detailed 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

Works like magic..

Works like magic... (we'll, it's actually science but magic to me).
Would recommend.

May 4, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Johan,

Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It does exactly what it says does.

It does exactly what it says.
I have 2 veggie drawers so need 2 fridge friends but smaller if possible???

May 10, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Susie,

Thank you for taking the time to provide this 5-star review.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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Rated 5 out of 5 stars

They actually do work.

I have had only 1 in a 360L fridge for 3 years. It really works. It slows down fresh fruit and veggies from rotting quickly and if you do forget about something too long it tends to dry out instead of rotting/moulding and spreading through the rest of the fridge! I now keep my bread in the fridge which used to go mouldy in a couple of days now I can finish the whole loaf before any sign of mould. I would've saved heaps of food with this! They also send reminders when its time to refresh the fridge friend which is quick and easy. I recommend cleaning out your fridge and sanitising before adding your first one and you will notice the difference they make.

May 28, 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Eddy,

Thank you for joining the Fridge Friend family and taking the time to provide this detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

A terrific product

A terrific product. Have not seen anything like this in the market and so far has worked as expected for many months. I’d recommended to others to avoid spoiled food.
Quick delivery, see instructions and monthly reminders are amazing

December 10, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Olya,
Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

Rated 5 out of 5 stars

The fridge friend was recommended by my…

The fridge friend was recommended by my mother, it's absolutely amazing I cleaned my fridge put all fresh stock activated my little fiend and let it do it's work and that's exactly what it done. I now have a healthy fridge with products lasting until my next shop.

May 6, 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sammie.

Thank you for joining the Fridge Friend family and taking the time to provide this 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder

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