Friends Helping at Home  Reviews 1

TrustScore 3.5 out of 5

3.3

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Company details

  1. Home Health Care Service
  2. Cleaning Service
  3. Disability Services and Support Organisation
  4. Aged Care

Written by the company

At Friends Helping at Home, we put Care at Heart by valuing both our Clients and our self-employed Service Providers equally. Our client-first approach ensures that every aspect of our home care service is built around trust, choice, and genuine human connection. We take the time to truly understand your story. Whether you are looking for personalised care at home, enabling support, companionship, or help for a loved one, we listen carefully to what matters most to you. Every family and every professional has a dedicated local Branch Manager as a single, reliable point of contact. They provide consistent guidance, reassurance, and hands-on support while helping to arrange care that feels right for your needs, preferences, and lifestyle. Our commitment goes far beyond meeting physical needs. We believe that the best home care services are those where real relationships can flourish. By prioritising continuity, kindness, and respect, we create an environment where you feel supported, connected, and confident every step of the way. Whether you’re a client seeking trusted, flexible care at home or a service provider looking for a professional, people-centred community, we’re here to help you feel truly cared for. Service Areas; Plymouth Torbay Teignbridge Exeter Bristol Wales Merseyside


Contact info

3.3

Average

TrustScore 3.5 out of 5

1 review

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Rated 2 out of 5 stars

Be wary.

They say that all carers are vetted and validated, but when I asked for a 'hard copy' of carers PLi, they kept making excuses for not producing it.

Before you engage them, I would get a reference from your district council first

June 1, 2022
Unprompted review
Friends Helping at Home  logo

Reply from Friends Helping at Home

Hi Tim
Thank you for your review, I am saddened to hear that you have had a negative experience with Friends Helping at Home.

All of our self-employed service providers must have public liability insurance to be registered with us.
This can be evidenced on request.

Kind regards
Friends Helping at Home

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