While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Fronax is a focused decorative area-rug shop for Australia. The storefront is organised around one category, Decorative Area Rugs, and describes the range as a focused collection with clearly stated shapes and dimensions. The home page also states that product titles, product details and images match traceable source information. Customers can see the product information, displayed price, delivery information, returns information, order total and available payment methods on the storefront and at checkout before purchase. The Shipping & Delivery page states that standard tracked delivery to Australian addresses is free. It states that orders are prepared in 1–2 business days, Monday to Friday, that estimated transit is 5–7 business days after dispatch, and that the combined estimate is 6–9 business days. Tracking details are emailed after dispatch, and the page identifies delivery dates as estimates rather than guarantees. The page also states that taxes charged by the store are included in the displayed product price and that import duties or customs charges are determined by destination authorities and payable by the recipient if assessed. The Contact Us page lists support for product questions, orders, delivery updates and return requests. It lists Monday–Friday support hours with a usual reply time of two business days, info@fronax.com, and +1 605 9713518. It asks customers to include the order number when contacting support and to contact the store before sending a return so eligibility, destination and postage instructions can be confirmed in writing. Fronax is operated by STEARNS TECHNOLOGIES LLC, 2800 PARTHENIA AVENUE, PADUCAH, KY 42003, United States.
Contact info
2800 PARTHENIA AVENUE, 42003, PADUCAH, United States
- +1 605 9713518
- info@fronax.com
- fronax.com
People also looked at
No reviews
This company hasn’t received any reviews yet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.