I ordered flowers for the event. My assistant was in contact with the head of the team who handled communication well but when I went to pick up flowers some flowers were in such poor quality. Some we... See more
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Location
Switch locationCarrer del General Riera, 158, 7010 Palma de Mallorca, Islas Baleares, ES
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See what reviewers are saying
Friendly knowledgeable staff and she could speak English . They all very helpful with a smile … very kind staff .
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They always have good offers and their client loyalty program is great.
Company replied
Everything perfect. The servings in the restaurant are very big and very tasty.
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Company details
Written by the company
Somos una empresa española creada en 1975, gracias a la inquietud de nuestra fundadora, por aprender y experimentar con la producción de plantas, y motivada por la posibilidad de construir un negocio viable basado en su venta. Actualmente disponemos de 6 centros de jardinería donde encontrarás una gran variedad de plantas y flores que se integran de manera armónica con la decoración, inspirando y aportando color a los hogares. Rodéate de naturaleza con todo lo que tenemos para ti: plantas y flores para decorar tu casa, terraza o jardín. Ramos y centros de flores para regalar, eventos y celebraciones. Decoración, macetas y muebles de interior y exterior. ¡Y todo para tus mascotas! ¡Descubre nuestra esencia en cualquiera de nuestros centros o en nuestra web www.fronda.com!
Contact info
Carrer del General Riera, 158, 7010, Palma de Mallorca, Islas Baleares, Spain
- 971205816
4.5
Excellent
935 reviews
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Sitio agradable
Sitio agradable, productos y plantas estupendos. Personal alegre y amable
April 16, 2026
Reply from Fronda - General Riera
Hello, FIELD! We truly appreciate your kind words about our plants and team. It has been a pleasure to serve you. We wish you a wonderful day!
I ordered flowers for the event
I ordered flowers for the event. My assistant was in contact with the head of the team who handled communication well but when I went to pick up flowers some flowers were in such poor quality. Some were Browning and broken. Obviously there was nobody who did the quality control. The staff told me that she doesn’t give discount despite the big order because the work involves individual handling job. I was surprised to see the quality of some flowers. This is the careful handling they give? For the order that costs 600 eur? Also the colors were wrong in some flowers and when I arrived to the venue to set up for the event I realized some flowers were missing. Your store takes money but forgets to give? I had to go all the way back to the store to pick up the forgotten flowers and lost so much of precious time to prepare for the event. I had limited time. I was very upset. I talked to your worker about the quality of flowers you send out and your worker told me the quality of flowers is not their responsibility because they are just workers. Really? Your store is not responsible for giving good quality flowers and send out almost dead flowers and broken ones when your customer is paying money for it? My experience with this purchase was horrible and they were utterly unprofessional. I chose your store for quality and variety of flowers. Not poor customer service and poor quality of flowers. I told myself and my staffs that this is the last time I use your store for the event. We lost time because of this and this caused such a inconvenience in preparation.
April 1, 2026
Reply from Fronda - General Riera
Hola,
Le pedimos disculpas sinceramente por lo ocurrido y por no haber estado a la altura en una ocasión tan importante.
Desde tienda tratamos de darle solución en el momento, realizando los cambios necesarios para atender la incidencia que nos fue trasladando.
Lamentamos de nuevo las molestias ocasionadas y agradecemos que haya compartido su valoración.
The Best 💚✨✨✨
March 30, 2026
Reply from Fronda - General Riera
¡Muchas gracias por su valoración, Magdalena! Apreciamos mucho su confianza y nos alegra saber que ha tenido una experiencia excelente con nosotros. Le deseamos una feliz semana.
Friendly knowledgeable staff and she…
Friendly knowledgeable staff and she could speak English . They all very helpful with a smile … very kind staff .
March 20, 2026
Reply from Fronda - General Riera
Hello, Brett Cyril! We truly appreciate your kind words about our team. It is always our goal to provide helpful and friendly service with a smile. We look forward to assisting you again in the future. Have a great day!
In offers they are the best !!
They always have good offers and their client loyalty program is great.
March 2, 2026
Reply from Fronda - General Riera
Hello, Claudia! We truly appreciate your positive feedback about our offers and loyalty program. It is always a pleasure to know that our efforts to provide value to our customers are recognized. We look forward to continuing to serve you with the best deals. Have a wonderful day!
Everything perfect
Everything perfect. The servings in the restaurant are very big and very tasty.
February 17, 2026
Reply from Fronda - General Riera
Hello, Mrs Currie. We appreciate your wonderful feedback about our restaurant. It is great to know that you enjoyed the generous servings and delicious flavors. We look forward to welcoming you again soon. Have a great day!
Excellent selection of plants and decorative items
My favorite place to buy plants and gift items
January 31, 2026
Reply from Fronda - General Riera
¡Muchas gracias por su valoración, THEORIN! Nos complace saber que somos su lugar favorito para comprar plantas y artículos de regalo. Le deseamos una excelente semana.
Reply from Fronda - General Riera
Hello, Pauline! We truly appreciate your kind words about our team. It has been a pleasure to assist you. We wish you a wonderful day.
Great service efficient deliver
Great service efficient deliver, great staff , friendly and attentive , good quality plant ☀️
October 2, 2025
Reply from Fronda - General Riera
¡Hola, Karina! Muchas gracias por su valoración tan positiva. Nos complace saber que nuestro equipo y la calidad de nuestras plantas han cumplido con sus expectativas. Le deseamos una feliz semana.
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