Had not heard of this liquor vendor, but took a chance as a referral from my local wine supplier. MY PURCHASE WAS FLAWLESS ! . . . hard to locate my favorite Bouborn . . . price very reasonab... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the allocated bourbon we’ve been able to order from FrootBat. Packaging has been super and arrivals on time. Customer service has gone beyond expectations with reaching out and making... See more
Company replied
I like the option of having your order delivered to your house, which requires a signature from someone over 21. The other option is picking up your order at FedEx store. Not being able to work from... See more
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Great experience! After placing my order I emailed them with a question - they responded very quickly. Afterwords they followed up to confirm everything was okay. I was also impressed that every bottl... See more
Company replied
Company details
- #5 of 18 best companies in Liquor Store
- #9 of 29 best companies in Wine Store
Written by the company
Frootbat is a specialty online marketplace for bourbon, scotch, world whiskey, wine & other liquors. Our mission is to make hard-to-find spirits easy-to-buy, sourcing and supplying any bottle, anywhere. With over 25,000 products in stock, we have quickly become one of the world's most comprehensive online liquor retailers. Our number one focus is making liquor easily accessible to our customers, providing a best-in-class customer experience. We believe that the best form of advertising is word of mouth, and as such we're constantly trying to improve all aspects of our offering, whether that be expanding our product range, moving into new and exciting markets or listening to feedback and improving our customer experience. Welcome to Frootbat!
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- orders@frootbat.com
- frootbat.com
Free Shipping Offer
4.6
Excellent
5K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Frootbat
Hi Lance,
Thank you for the feedback! We believe getting your favorite spirits should be just as smooth as the pour itself. We’re thrilled to hear you had a seamless experience from click to delivery.
Cheers,
Frootbat Team
I've been looking for wild turkey 8yr…
I've been looking for wild turkey 8yr 101 for months and could not find it anywhere around me. Y'all had the best price I've seen on it and the whiskey day free shipping was perfect! The packaging was excellent and shipping was fast. Very happy with my experience and look forward to purchasing from y'all again.
April 12, 2026
Reply from Frootbat
Hi Brandon,
We are so glad we could help you track down that Wild Turkey 8-Year 101! It’s great to hear that the price, shipping, and packaging all hit the mark for you.
Enjoy the bottle, and we look forward to your next order!
Cheers,
Frootbat Team
Bourbon shipments
Fast, efficient and honored request to delay shipment. Communication was excellent and product arrived in excellent condition
April 24, 2026
Unprompted review
Reply from Frootbat
Hi Stephen,
We’re glad we could accommodate your request to delay the shipment and keep everything running smoothly. Awesome to hear the communication was clear and that your order arrived in perfect condition.
Kind regards,
Frootbat Team
Shipping Delay Addressed perfectly
I had a question about shipping times and they responded quickly, escalated the issue and I received my order shortly later! Thank you.
April 25, 2026
Unprompted review
Reply from Frootbat
Hi Marc,
Thanks so much for sharing your experience! We’re glad our team could respond quickly, escalate your concern, and get your order to you shortly after. That’s exactly the kind of service we aim to provide.
Kind regards,
Frootbat Team
Always great service never any problems…great service
Always great service never any problems usually product show up early than expected.
April 11, 2026
Reply from Frootbat
Hi Ernest,
Thanks so much for the continued support! We’re really glad to hear everything’s been smooth and that your orders often arrive even earlier than expected. That’s exactly the kind of experience we aim to deliver every time.
Appreciate you sticking with us, and we look forward to your next order.
Warm regards,
Frootbat Team
I have ordered from Frootbat several…
I have ordered from Frootbat several times. Prices are not great but tolerable if it is something you really want. Every shipment has been without incident except the last; ordered two bottles of Rock Hill Farms and one had leaked around the cork. Based on deterioration of the paper label it appeared it had leaked before shipment. Was packaged well but smelling bourbon when I opened the package was not what I wanted to experience.
April 18, 2026
Reply from Frootbat
Hello Steven,
Thanks for your continued support and for taking the time to share this. We really appreciate your honesty.
We’re glad to hear your previous orders have arrived without issue, but we’re sorry this last one missed the mark. Receiving a bottle of Rock Hill Farms with leakage, especially when it appears it may have happened prior to dispatch, isn’t the experience we want for you.
We appreciate your patience and hope we can make this right.
Kind regards,
Frootbat Team
Awesome service!!
Awesome service!!
For your next bottle of...
Trust Frootbat for great products and outstanding customer service.
April 24, 2026
Unprompted review
Reply from Frootbat
Hi Denny,
We really appreciate the shoutout! It means a lot to hear you had a great experience with both our products and service. Thanks for trusting Frootbat. We’ve got you covered for the next bottle.
Cheers!
Frootbat Team
Expedited my product very quickly
Expedited my product very quickly. Packaging was outstanding delivery within four business days.
April 18, 2026
Reply from Frootbat
Hi Terry,
Thanks for leaving 5-stars review! We’re glad we could get your order out quickly and that it arrived within four business days. Awesome to hear the packaging met expectations too.
We really appreciate your support and look forward to your next order.
Warm regards,
Frootbat Team
Reply from Frootbat
Hello Robert,
We’re glad you’re enjoying the selection and taking advantage of the free shipping when it pops up. Great to hear everything arrived safely too. We really appreciate your support and look forward to your next order.
Best regards,
Frootbat Team
Fast shipping and safe.
April 17, 2026
Reply from Frootbat
Hello Bartlett,
Thanks for the great feedback! We’re glad your order arrived quickly and safely. That’s exactly what we aim for every time. Appreciate your support and hope to have you back again soon.
Kind regards,
Frootbat Team
Reply from Frootbat
Hi David,
We’re thrilled to hear your order arrived quickly and that you’re enjoying the Wolf’s Pecan Bourbon. It’s a standout choice, and we’re glad it hit the mark for you. We truly appreciate your support and look forward to helping you with your next bottle.
Warm regards,
Frootbat Team
Excellent site
Excellent site. Easy to navigate, reasonable shipping $.
Professional and secure packaging. Rare bottle delivered in a week. Will shop again.
April 23, 2026
Unprompted review
Reply from Frootbat
Hi L.T.,
Thank you for the fantastic review! We put a lot of care into our secure packaging to ensure those rare finds arrive in perfect condition.
It’s great to know you enjoyed the site navigation and our shipping speeds. We look forward to serving you again soon!
Sincerely,
Frootbat Team
another satisfied customer
I have been buying from Frootbat for years and have referred friends. The prices on specialty Blanton's cannot be beat. The service is always first rate and expertly packed.
April 23, 2026
Unprompted review
Reply from Frootbat
Hi Robert,
We can't thank you enough for your years of loyalty! It’s awesome to hear those Blanton's bottles are finding a good home at a great price.
Referring your friends is the highest compliment we can receive—thanks for being such a huge part of the Frootbat!
All the best,
Frootbat Team
The packaging is superb
The packaging is superb. I was curious as to how you shipped bottles of booze without breakage. It’s easy to order the hard to find stuff if you’re willing to pay extra for the shipping. No complaints.
April 6, 2026
Reply from Frootbat
Hi Dana,
We’re glad to hear the packaging impressed you. Making sure every bottle arrives safely is a top priority for us, especially with those hard-to-find picks. It’s awesome to know the ordering process was smooth and met your expectations.
We really appreciate your support and hope to have you back again soon!
Kind regards,
Frootbat Team
Mainly the lowest price for Buffalo…
Mainly the lowest price for Buffalo Trace and the secure packaging
April 13, 2026
Reply from Frootbat
Hi Larry,
Glad to hear that hit the mark! Scoring a great price on Buffalo Trace and knowing it’ll arrive safe and sound is exactly what we aim for. We put a lot of care into our packaging to make sure every bottle gets to you in perfect condition.
Appreciate you taking the time to share this.
Warm regards,
Frootbat Team
Great experience
Great experience! After placing my order I emailed them with a question - they responded very quickly. Afterwords they followed up to confirm everything was okay. I was also impressed that every bottle was individually bubble wrapped!
April 17, 2026
Unprompted review
Reply from Frootbat
Hello Ed,
We’re really glad to hear our team was quick to respond and kept you in the loop. Following up to make sure everything’s spot on is something we take seriously, so it’s great to know that came through. And we’ll definitely pass on the love to our packing team.
Cheers!
Frootbat Team
Quick resolution to an issue.
Even though there was an inventory issue with my oder, the support team at Frootbat came back with multiple solutions options. VERY friendly and professional. I trust them going forward and am very likely to order from them again.
April 17, 2026
Unprompted review
Reply from Frootbat
Hello Alan,
Thanks for your thoughtful feedback! While inventory hiccups can happen from time to time, we’re really glad our team was able to step in quickly and offer a range of solutions to keep things moving. It means a lot to hear you found the support friendly and professional.
Looking forward to helping you out again on your next order!
Best regards,
Frootbat Team
Absolutely awesome customer service
Absolutely awesome customer service! Always great priced and you get more discounts the more you spend!!
April 17, 2026
Unprompted review
Reply from Frootbat
Hey Ken,
Thank you for the glowing review! Our team lives for 'absolutely awesome' customer service, and we’re so glad you’re taking advantage of those scaling discounts—it’s our favorite way to say thanks for sticking with us.
Enjoy your savings, and we can’t wait to help you with your next haul!
All the best,
Frootbat Team
Reply from Frootbat
Hi Big Dog,
Thank you so much for your feedback. We’re glad you chose us, though we hear you on the shipping costs. We strive to balance secure, speedy delivery with the best rates possible, but we’ll definitely keep your feedback in mind as we review our logistics.
We hope the quality of your order makes it more than worth it—hope to serve you again soon!
Cheers,
Frootbat Team
Reply from Frootbat
Hi MAH,
We’re really glad to hear you’re happy with the product and that it arrived safely. We take extra care with packaging, so it’s great to know that made a difference.
Looking forward to doing more business with you.
Kind regards,
Frootbat Team
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