I’ve read both good and bad reviews about Frost Form and their products and though they seem expensive, they are a small yet innovative company, providing the full package of products, recipes, i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a lot of fun using this kit. I liked the cake cutter best. It was simple to use, like a large cookie cutter, and my cake layers came out perfectly uniform, which is wonderful. The only thing I s... See more
Quick delivery which is great Still trying to get it right hopefully I won’t waste any more ingredients. Love the concept and fingers crossed it will work for me. If it does I will certainly buy mor... See more
It is really working, but I ordered too small kit for my needs
Company details
Written by the company
A revolutionary patented cake decorating tool to frost your cakes to perfection in seconds
Contact info
4.1
Great
147 reviews
Replied to 38% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wasn't as easy as y'all make it look…
Wasn't as easy as y'all make it look but more practice to come
May 26, 2025
Advertisement
It came fast
It came fast! I am a bit confused as to why the shipping is so much. I doubt it was shipped from Ireland. It got here to quickly!
May 26, 2025
Fantastic products
Fantastic product. Shipping was lightening fast from Europe!! Online resources are phenomenal.
May 26, 2025
Black print comes off the product after first use
I would avoid this product. After the first use all the black print has come off the product onto my hands and the cake. This isn't safe and it's very expensive - not worth the money. I have emailed the company several times and received no reply.
April 4, 2025
Unprompted review
Reply from Frost Form
Hey Amelia, I'm very sorry to hear that happened to you. I had a look into this all our emails are answered at present and from searching your name I can't see anything we received. If you could please email info@frostform.com again or reach out on social media we would be happy to send you a replacement.
Advertisement
Quick deliver and works perfectly
I am in Portugal and was surprised at how quickly I received my order. I tried it the very next weekend and am super excited to use it again as it works perfectly!
April 25, 2025
Sharp edges but thick coating
I think using Frost Form leads to a cake coating that is thicker than what I would like and this method works well with dense cakes and less so with the slightly more fluffy ones.
April 28, 2025
Advertisement
The ordering process was easy and…
The ordering process was easy and delivery was days earlier than expected.
April 28, 2025
I have already given a review
April 25, 2025
Advertisement
Thank you for fixing problem asap when…
Thank you for fixing problem asap when there are.
Great service. Very fast
April 25, 2025
Great service and delivery as always
April 24, 2025
Expensive for a bit of plastic and metal.
I am very disappointed with this kit. I have been researching Frost Form for a while but its not easy to find out exactly what it does. I thought I could put my cooked 4" cake into the Frost Form base to ice it but that's not what happens. My 4" cake is too big. You have to use the cheap Frost Form metal ring that has no base, with a bit of foil scrunched round the bottom, hoping it won't leak, to bake a 3.75" cake before placing the cake into the Frost Form acrylic base to ice it. So now my expensive 4" pans are useless. Well actually, they aren't, because I won't be using the frost form. If I hadn't ripped the box I would be sending it back.
Overpriced and in my case, useless!
April 28, 2025
Unprompted review
Fabulous products!
Fabulous products and super fast delivery in Ireland . Has made my life much easier when it comes to baking cakes !
April 23, 2025
Unprompted review
Advertisement
Great product
Great product , had a little issue but got in touch with frost form and it was sorted straight away, 5* for custom service
March 26, 2025
Fabulous customer service!
Thank you Frost Form. I had an issue with one of my base liners, and sent an email. The response was quick and issue resolved straight away. Fantastic customer service, one of the reasons I'm a big fan of this company.
March 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.