Cautiously optimistic! I've suffered with cystic acne my whole life. As a 43 year old, it's so exhausting and so I'm always very cautious to get excited. With that, things have cleared up tremendously... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love that I'm not paying for a bottle of water; even better that what's in the jars is 100% natural, none of the toxins, hormone disruptors, carcinogens and other assorted caca found in grocery stor... See more
Great fast delivery, and I have now been using the cream for eczema and psoriasis on my skin mostly in the patches where I have flare ups of TSW (Topical Steroid Withdrawal). So far so good, it doesn’... See more
Company replied
I needed to cancel an order that had already been charged and the team at Froya (Ale, specifically) worked incredibly fast to respond to me and to contact the warehouse to cancel my order and start th... See more
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ale was fantastic
Ale was fantastic. She delivered everything I wanted. She was fantastic..I can’t wait to get my new froya products to use and be so beneficial to me.
July 2, 2026
Unprompted review
Reply from Froya Organics
Hey Merrill! Ale is fantastic, isn't she? So glad she took care of everything for you, and I hope the new products end up being just as great!
All the best,
Tobias @ Frøya
I purchased the whole set against aging…
I purchased the whole set against aging and what can I say may skin was never more hydrated. I asked if we can use our Serums and stuff under it and we can..you just need a Rice corn big amount or heat it up on your fingers and then gently use it on your face. Don't take to much or youre orange and you will look lile Trump. I used too much and that wasnt necessary. You want a glow and not cosplay as Mr. President Trump. They donr use water , so its full and rich natural product.
I seals my toner ,serum and Pdrn Creme with the Creme from froya and its even more amazing.
You will see a clean skin, no break outs(if you use the amount they tell you to use) dont Experiment, just believe them, when they say you don't need too much.
Also the nightcreme is really good...my pores are smaller, my skin even and my face is having the perfect moisture. The under eye Creme is really good too.. I use it with day and night creme...
Every skin is different but im a huge fan now and I will order again...you will have 3....4 months of product even if its small. Believe me.
July 2, 2026
Unprompted review
Reply from Froya Organics
This made me smile so much!! So glad your skin feels more hydrated and that a little truly does go a long way for you. Love hearing that the night cream and under eye cream are working out so well too. Thank you for being such a fan, we can't wait to have you order again!
All the best,
Tobias @ Frøya
A little goes a long way.
Easy to use. All natural ingredients. I also love that you check in to see how we like the products.i am also beginning to see and feel some improvements in into my skin.
July 2, 2026
Unprompted review
Reply from Froya Organics
Hei Karin! Love that the natural ingredients and ease of use are working for you, and it's great to hear you're already noticing improvements. We'll definitely keep checking in!
All the best,
Tobias @ Frøya
Product smells wonderful and my skin…
Product smells wonderful and my skin feels amazing. One month so far.
July 2, 2026
Unprompted review
Reply from Froya Organics
Hey there! So glad the scent and how your skin feels are both winning you over. One month in and already amazing, that's a great start!
All the best,
Tobias @ Frøya
I love the simplicity and the results
I love the products! My skin feels smooth and light. I love the simplicity of applying just one product on my face in the morning and one in the evening. No complexity, no chemicals, no bother. AND IT WORKS!
February 1, 2026
Unprompted review
Reply from Froya Organics
Evgenia, this made me so happy to read!! Smooth, light skin with barely any effort is exactly what we're going for. Thanks so much for keeping it simple with us and for the enthusiasm!!
All the best,
Tobias @ Frøya
The products are outstanding and the…
The products are outstanding and the customer service from this company is beyond compare. I’ll be a customer for years to come.
June 29, 2026
Unprompted review
Reply from Froya Organics
Holly, this is such a lovely thing to read!! So happy the products and our team have both earned your trust like this. Excited to have you with us for years to come!!
All the best,
Tobias @ Frøya
Thanks for your help
Thanks for your help, I needed to get the order cancelled as I was experiencing a hardship, and I got the help rapidly to refund as needed, the product was great. Thank you.
July 1, 2026
Unprompted review
Reply from Froya Organics
Nicole, thank you for sharing this, and I'm really glad we could get that cancellation and refund sorted quickly for you during a tough time. Wishing you all the best, and glad you liked the product too.
All the best,
Tobias @ Frøya
Reply from Froya Organics
Hey Alissa! So glad the response and resolution were both quick for you, that's exactly what we aim for. Thanks so much for the feedback!
All the best,
Tobias @ Frøya
Anjelika was great and resolved my…
Anjelika was great and resolved my problem.
July 1, 2026
Unprompted review
Reply from Froya Organics
Hei Nikki! Anjelika is wonderful, isn't she? So glad she got your problem resolved. I'll pass along the thanks!
All the best,
Tobias @ Frøya
Love this product
Love this product. Love that it’s all natural ingredients. Feels great on the skin. Arrived quickly. Great service
July 1, 2026
Unprompted review
Reply from Froya Organics
Avril, love hearing this!! Natural ingredients feeling great on your skin plus fast shipping and good service, that's the full package. Thanks so much for the kind words!
All the best,
Tobias @ Frøya
The customer service was outstanding
The customer service was outstanding, helpful and very quick to resolve my issue.
July 1, 2026
Unprompted review
Reply from Froya Organics
Hey Gwen! So happy to hear the team was quick and helpful in getting your issue resolved. Thanks so much for the kind words!
All the best,
Tobias @ Frøya
I'd give it 5 stars if I could "create…
I'd give it 5 stars if I could "create my own bundle". I absolutely love the products.
April 1, 2026
Unprompted review
Reply from Froya Organics
Hey Jess! So glad you love the products this much. The "create my own bundle" idea is a great one, I'll definitely pass that along to the team as a suggestion.
All the best,
Tobias @ Frøya
Excellent customer service.
July 1, 2026
Unprompted review
Reply from Froya Organics
Thank you, Anne! So happy to hear the service was excellent for you.
All the best,
Tobias @ Frøya
Amazing products and Amazing Customer Service
Amazing products, amazing customer service, and just an overall great company. - ZK
July 1, 2026
Unprompted review
Reply from Froya Organics
Zeeshan, this made my day!! So glad both the products and the service are hitting the mark for you. Thanks so much for calling us a great company, that means a lot.
All the best,
Tobias @ Frøya
SCAM + TERRIBLE CUSTOMER SERVICE
DO NOT ORDER FROM THIS COMPANY
It is an absolute sham with an appalling customer service.
I placed an order on April 24th but had a change of heart due to all the negative reviews I read.
They market themselves as Nordic while they're US based and their product ingredients don't come from Scandinavia. I'm based in the Nordics and that really put me off.
I returned my parcel, unopened, following the procedure and within the time limit allowed.
The parcel reached their EU warehouse over a month ago and I haven't been refunded yet. When I try to get an update, through their 3 support/help emails, I'm only met with a fluffy AI assistant.
Even here they use their AI generated messages to reply. Nothing about this company is genuine. They'll steal your money and make you run for it.
July 1, 2026
Unprompted review
Reply from Froya Organics
Hi Samantha,
We're truly sorry that your experience didn't meet your expectations.
After reviewing your case, we can see that your inquiry unfortunately ended up being handled across multiple conversations after you contacted us through different support channels. We sincerely apologize for the confusion and the delay. We should have managed your case much better.
We'd also like to clarify that our virtual assistant did not leave your inquiry unanswered. It directed you to contact help@froyaorganics.com with your order details and proof of return so our team could investigate your refund. However, we completely understand that the overall experience still felt frustrating, and we're genuinely sorry that we didn't resolve your case more smoothly.
We can also confirm that your refund has now been processed in full.
We'd also like to clarify that Frøya is a Norwegian skincare brand. To serve customers around the world more efficiently, we fulfill orders from warehouses in the United States, Europe, and Australia. This allows us to provide faster delivery while remaining true to our Norwegian roots.
We truly appreciate your feedback, as it helps us improve. Once again, we're very sorry for your experience and wish you all the best.
Kind regards,
Frøya Organics
I actually like the products very much!
I actually like the products very much. I think my skin looks great! I keep hoping my brown spots go away, but I feel that they are getting a little lighter.
July 1, 2026
Unprompted review
Reply from Froya Organics
Katie, so glad your skin is looking great overall!! Brown spots can take time, but it's a really good sign that you're already noticing them getting lighter. Keep going, I think you'll keep seeing progress.
All the best,
Tobias @ Frøya
Super helpful
Super helpful, quick to respond, resolved the issue without any hassle
July 1, 2026
Unprompted review
Reply from Froya Organics
Hey Arwen! So glad the team could resolve that quickly and without any hassle. Thanks for the kind words!
All the best,
Tobias @ Frøya
Question regarding my order was…
Question regarding my order was answered very quickly. Good service .
July 1, 2026
Unprompted review
I’m 53….Froya products have changed my…
I’m 53….Froya products have changed my skin texture drastically which allows for minimal makeup. I love that it gives a clean natural look.
July 1, 2026
Unprompted review
Quick friendly responses and helpful…
Quick friendly responses and helpful links!
July 1, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.