Ordered mud flaps for my car. Fast delivery, good quality, and everything matched the description. No issues at all. Happy with the purchase.
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I ordered 2 stuff toys for my sister's bday gift, she absolutely asked this specific toy. Placed an order and hoping it will arrived as soon as possible, gladly it arrived on time before her birthday.... See more
Extremly poor service and illegal practices. I placed an order via Klarna. Due to a critical delivery delay of over a month, Klarna rightfully cancelled the agreement and closed the balance to 0.0... See more
Company replied
The product is better than expected, although it took a long time to arrive, but maybe not that long, considering the world situation right now. I am planning to order s second one as a spare.
Company details
Written by the company
Velkommen til Fruugo en online markedsplass med et stort utvalg av produkter til gode priser: Beauty, Helse, Sport, Mote, Elektronikk, Hjem, Hage og mer.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.no
4.2
Great
18K reviews
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Yoonis Haji Yuusuf
Yoonis Haji Yuusuf
Angedalsvegen 2B
Førde
6800
Norway
Betalt
Betalt av: Yoonis Haji Yuusuf
Fakturadato/avgiftsdato: 09 February 2025
Fakturanummer: 176871080001017084
MVA nummer: 2033097: 2033097
MVA. deklarert av: Fruugo.com Limited Fountain
Street House, 13 Fountain St,
Ulverston LA12 7EQ
Fakturaadresse Leveringsadresse Solgt av
Yoonis Haji Yuusuf Yoonis Haji Yuusuf Automotive And Home Daily
Necessities Store
Angedalsvegen 2B
Førde
6800
Norway
Angedalsvegen 2B
Førde
6800
Norway
Long Hua Qu Long Hua Jie Dao Qing Hua SheKe Ji Fu Hua Zhong Xin 5ceng Gqu
Shenzhen
518000
China
Ordreopplysninger
Ordrenummer: 176871080001017084
Varenummer Produktnavn Antall MVA (%) Varepris
(ekskl.
mva.)
Vare MVA Totalpris
SZ-FRA4-I5007... for V7 V8 V10 V11
V15 Vaccum Cleaner
Floor Brush
Replacement Parts
(for V7 V8 V10 V11 V15 Vaccum
Cleaner Floor Brush Replacement
Parts)
March 30, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hallo,
Takk for din anmeldelse.
Et medlem av teamet vil snart ta kontakt for å hjelpe deg å se på problemet ditt.
Vennlig hilsen,
Fruugo kundeservice
Good tracking and delivery.
Good tracking and delivery.
Accurate information and dates of delivery always punctual.
Good service.
April 15, 2025
AVOID THIS COMPANY AT ALL COSTS
I ordered three items: a phone and two phone covers. I was told the phone was lost in transit. Since I don’t need the phone covers without the phone, I, of course, wanted to return them. But I was asked to pay the return shipping cost. Terrible! How could I incur costs for something that’s clearly not my fault?
When I contacted customer service, they simply sent AI-generated replies—completely unhelpful and robotic. What a terrible experience.
I’m now taking the case further to Forbrukerrådet, which handles such consumer abuse cases.
AVOID THIS COMPANY AT ALL COSTS.
February 19, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your Review.
I am really sorry to hear this.
A member of our Customer Services will contact you today.
Kind Regards
Ordered coal burner, recieved cooking plate
I ordered a coal burner and recieved a cooking plate.
The cooking plate was put inside packaging of a coal burner of another type/brand and its not even close to what i ordered.
Absolute trash
EDIT: Someone from the customer service was supposed to contact me, this never happend.
April 8, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hallo,
Takk for din anmeldelse.
Jeg er veldig lei for å høre at du har mottatt feil vare.
Jeg kan se at du har kontaktet forhandleren i dag.
Et medlem av vårt kundeserviceteam vil ta kontakt for å hjelpe.
Vennlig hilsen,
Satisfied with the products received
April 4, 2025
The worst experience in my whole life…
The worst experience in my whole life with thise company. I hope in the future Europe will banned thise company.
April 3, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your review.
I'm sorry to hear this.
We have requested some information regarding your order so we can assist you further or please could you amend your review and provide us with your order number.
Kind Regards,
I do not recommend buying from this…
I do not recommend buying from this website.
January 20, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your review.
I'm very sorry to hear that you feel this way.
I can see that a member of our team has now assisted you with this issue.
Kind regards,
Excellent service and delivery without…
Excellent service and delivery without problem.
March 24, 2025
Quick and helpful support from Customer Services
A fast delivery. Quick and helpful support from Customer Services. I'll be glad to buy from them again :)
March 23, 2025
Long lasting pain
I ordered a battery from them for ronot vacuum .After two months waiting came the package and inside was no battery, they sent me a Lego technix motor... I was like wtf. I connected support they said oh sorry sorry boss we send u new one, i assumed support was located somewhere in middle east ir india... Anyway... They sent me a new one and after long 3 months of waiting it never came. I write to support a new email, and now they show me that i already got it and send me post confirmation for delivery that came in with that motor... Very unhappy...
March 18, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your review.
We are sorry to hear this.
A member of our customer care team has contacted you regarding your order.
Kind Regards,
Frugoo is a tech company and is just a…
Frugoo is a tech company and is just a middleman for other companies. When you have a problem with an order (they told med that the order was cancelled by me, which is not the case) there is no way to contact them, phone or e.mail. They appear to be the seller but leaves the responsibility to som company in China. STAY AWAY FROM THIS COMPANY!!
February 6, 2025
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thanks for your review and for sharing this feedback.
I am sorry you feel this way.
Fruugo is a global marketplace, allowing retailers based all over the world to sell their products to our customers.
Our Customer Care Team are here to answer any enquiries you may have, we can be reached at help@fruugo.com or via our website help centre.
I apologise that your order was cancelled unexpectadly, the retailer was unable to fulfil your order.
I hope that if you do choose to shop with us again, you have a better experience.
Kind Regards,
I was order pistachio paste from…
I was order pistachio paste from France. The order in original will be shipped on 24th December and now its 11 Jaunuary and shippet not yet… So dissapointed NOT ORDER i this website!! And I can’t have any contacts with Fruugo. This is FRAUD.
December 9, 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Many thanks for your review.
We are very sorry to hear this.
A member of our customer care team will be in touch very soon to help.
Kind regards,
I think it’s a scam site my order…
I think it’s a scam site my order didn’t arrive . I sent a complaint about but they have not responded. This was my order no. Din Fruugo-bestillings 102050390. Avoid this site.
September 3, 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your Review.
I am really sorry to hear this.
A member of our Customer
Services will contact you today.
Kind Regards
This is fraud
This is fraud! Stay away! Still waiting for my order to dispatch from the retailer after 4 weeks of waiting. It is impossible to contact Fruugo through their so called "help center" which is plain bullshit. I guess I will never get my order and will also say goodbye to my money. Especially frustrating as this was supposed to be a Christmas present for my son.
December 7, 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thankyou for your review.
I am sorry that you feel this way.
I have looked into your order and can see that your are still within the delivery timescale quoted on our website.
The latest estimated delivery date for your order is the 17th of December and the tracking states that this is in transit.
If you would like to discuss this further please don't hesitate to contact us on help@fruugo.com
Kind regards
Order still not sent, still waiting after almost 2 months.
Placed my order the 2. of october. The order still hasn't shipped. Can't say I'm impressed.. And there's still no response from Support. Quite frustrating since I need my order delivered.
November 28, 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thanks for your review.
A member of our Customer Care Team has already contacted you today in regards to this issue, and we have received no response from you.
I have now contacted you again via your open enquiry, so please check this.
Please also check your spam/junk folder incase this has accidentally gone there.
Thank you.
Kind Regards
Do not trust the positive reviews
Do not trust the positive reviews! I had been warned about ordering from Fruugo and I should have listened. I ordered some items and waited for weeks only to find out they were never shipped despite them having sent me an email claiming they had been. I got issued a refund when I asked for info so they clearly never intended to send me the products I ordered. They made me wait for nothing for weeks and wasted my time. It’s near impossible to find contact info for their customer service too. An extremely disappointing and disrespectful way to do business. Be aware!
November 14, 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thankyou for your review.
Please accept our apologies for the inconvenience caused by this issue.
I am sorry that you did not receive your order and there was an error with the tracking.
I am glad to hear that you received a refund quickly after bringing the issue to attention.
Please be advised that there are multiple ways that customers are able to get in touch with us when they have a query, you can use our helpdesk (https://www.fruugo.co.uk/help), contact the retailer directly via your online account or email us at help@fruugo.com
Again we apologise for the inconvenience
Kind regards
Diden’t Get my itam but i got…
Diden’t Get my itam but i got fantastisk hjelp and my money was refunded
November 7, 2024
Unprompted review
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