FSAstore.com Reviews 46,932

WORST COMPANY TO ORDER FROM!
My package never arrived. According to the tracking information, it went to IOWA but I live in NY. Package was refused per Fed Ex tracking notes. Customer service told me I would get a call. No one calls me. I call back they then tell me, I refused the package and they don't reship, so I should take a refund. THE TRACKING CLEARLY SHOWS THAT IT NEVER GOT TO MY FRONT DOOR, HOW COULD I REFUSE IT? Not even a customer service effort to call FedEx and find out where the package is. Nothing. I ask for a manager, no one available. No help whatsoever. I regret going with this company.

Some of the bundles are great; everything is overpriced. It's convenient but they outsource to a warehouse facility; items were poorly packed. The bundles I ordered were all mixed up so I had to sort everything; unfortunately, the bundles I purchased were no longer on the website, and I couldn't trace the included items to double check.

I tried to return several items for over 8 weeks, some of which were of very poor quality. I documented chats where I asked and was told a shipping label was coming. The one they sent did not include all the items. After informing them I would be notifying my credit card, I received an email saying there was nothing they could do because more than 30 days had passed. Very persistent, I finally had a supervisor call me and *was* able to work out a resolution. If you need to return something, make sure you receive an email confirming your request!

Great prices, easy ordering, prompt fulfillment and swift delivery. Great all around experience.

The prices on here is way more than the products normal prices. It’s just nice to not have to fight with HSA accounts with receipts

ALWAYS SUCH AN EASY PLACE TO ORDER FROM WITH A GREAT SELECTION ALSO!!

Every time I have ordered from the FSA store I have had no problems. They have what I need and they get delivered in a timely matter. I will continue to keep ordering you guys.

thank you

What an awesome service! I got exactly what I ordered every time without a long wait. Because prices are reasonable and making a purchase is so easy and convenient, I will use the FSA Store again and again!

In the past 6 orders I placed I did not receive the quantity I had requested. The only response that is ever given from your customer service is either a refund or a credit. When I reorder the product I get the same results.

I have ordered from this store or more than one occasion and my orders have always arrived on time and in tact. There was something I wanted and it was out of stock but the replacement suggested cost less and was a better product. I will always shop the FSA store for my products.

Most delivery was great but few products descriptions weren’t accurate

Since discovery of this online store. I have been able to order things for my aging body that make life more comfortable and less painful. Aids for after knee surgery. Even sun screen for pensing Hawaii trip next year. I am always pleased with ease of ordering and delivery is so fast .usually get within 2 days. As i notice its coming from our nieboring state of Oregon. Thank you for being awesome!

Great products good service and received very quickly

Avoid FSAStore.com for end of year orders!!!
$300+ order shipped to wrong address.
FSAStore.com customer support is absolutely useless.
Now have to order Tylenol from Amazon to deal with headache FSAStore.com has created.

Rating:👎👎👎👎👎