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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, responsiveness, and courteous demeanor. Many people appreciate the smooth user experience, with a well-designed dashboard and quick updates. The service is frequently described as top-notch, with consumers noting the efficiency and ease of their overall experience, and many have successfully received payouts. However, some customers expressed dissatisfaction with the payment process, citing delays or issues with receiving their profits. A few other people also felt that the company's rules or violation assessments impacted their ability to receive earned funds.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many reviewers report successful and timely payouts, with... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the support team's speed,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the smooth and friendly service,... See more

User experience

Customers generally report positive experiences with the platform's user experience. Many reviewers praise... See more

Based on these reviews

Rated 4 out of 5 stars

I've received a couple of payouts from FTUK without any issues. They provide some interesting challenge accounts, for very reasonable prices. Their dashboard is good, stats are updated quickly and s... See more

Company replied

Rated 5 out of 5 stars

I've tested several prop trading companies, and this one is definitely one of the best I know! All the rules are clearly and understandably explained, without any made-up rules. What I rea... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company I recently received my second payout !!! Honestly the best prop firms I’ve ever dealt with. If you follow the rules you will get paid . Payouts are al... See more

Company replied

Rated 5 out of 5 stars

Having worked with many prop firms in the sector, I found FTUK to stand out from the crowd. Their mode of operation is top-notch, the scaling program is the best in the industry, and the funded st... See more

Company replied


Company details

  1. #47 of 54 best companies in Education Center

Written by the company

FTUK offers prop trading accounts for forex & futures markets. Traders can access instant funding, one step & two step evaluations with simple rules and fast payouts. We provide funding up to $6,400,000. Plus, you can keep up to 80% of the profits.


Contact info

3.8

Great

TrustScore 4 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I know no one is writing the real…

I know no one is writing the real review with this guys. First I got an account with them. During the old website, I reached the 10% to scale up to 90k. They subtracted their 20% from the 10% and scaled my account to 90k adding the remaining 80% made from the profit. I asked why I can’t withdraw, they said I have to trade 10trading days

After the 10trading days. They said that if I withdraw the whole money in my account, that the starting price will be locked at 90k

So no more drawdown, so my original profit will have to serve as drawdown, I can’t withdraw all

Just so you know. Before you get an account with them

September 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Too many rules that puts the trader at…

Too many rules that puts the trader at a disadvantage

August 19, 2024
Unprompted review
FTUK logo

Reply from FTUK

Hello there,

Thank you for sharing your feedback. Unfortunately, based on the information provided, we are unable to locate your account.

Please reach out to us directly at support@ftuk.com, and we will promptly address any concerns you may have. We apologize for any issues that may have contributed to your 1-star review, and we wish you all the best in your future trading endeavors.

Kind regards,
FTUK

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Rated 1 out of 5 stars

NEVER TRADE HERE

NEVER TRADE HERE, this is the worst prop firm, they suddenly come up with new rules, which never exists before.
The apps stops all the time and it does not work for hours sometime.

August 6, 2024
Unprompted review
FTUK logo

Reply from FTUK

Dear Isak,

Thank you for sharing your feedback. We would like to clarify that we have never changed the rules for your account. The trading rules you agreed to at the start have remained consistent throughout your time with us.

Unfortunately, your account reached the drawdown limit. We understand your frustration regarding the app's performance, and we are actively working to resolve any technical issues to improve the user experience.

If you have further concerns or questions, please reach out to us directly at support@ftuk.com.

Kind regards,
FTUK

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