The FuelBox Family Reviews 

12
•
TrustScore 4 out of 5

4.1

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Company details

  1. Energy Supplier
  2. also in
  3. Diesel Fuel Supplier
  4. Fuel Supplier

About The FuelBox Family

Written by the company

Revolutionary bag-in-box fuelling system.

Launched in 2015, FuelBox 20 litres of diesel in a unique bag-in-box system has become a nation-wide success. FuelBox is an innovative way of handling and storing diesel or AdBlue which lowers your carbon footprint through the unique packaging.

Our successful UN approved pre-filled bag-in-box system is well known within plant hire, builders' merchants and construction industries.

Contact info

4.1

Great

TrustScore 4 out of 5

12 reviews

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4.1

All reviews

(12)

1 review in the last 12 months

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Rated 5 out of 5 stars

The team

The team, from the administrative staff to the delivery personnel, goes above and beyond to be supportive. They consistently meet delivery schedules, ensuring we can satisfy our clients effortlessly.

December 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time, claim to be environmentally friendly. Old fashioned jerry cans are much better AND REUSABLE!!!
ENDED UP WITH EMPTY FUEL BOXES ON SITE TO FIND TGAT WE CANNOT PUT THE 2 LOTS OF PLASTIC AND CARBOARD IN RECYCLING AS ITS CONTAMINATED WITH FUEL. MIS SELLING BY THE COMPANY. EXPENSIVE AND A WASTE OF TIME!!!

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

Van reg FD19 DFN

I'm sure your fuel is fine but at least one of your driver's needs to adjust their driving style bearing in mind they are the face of your company.
Joining the M25 at pace down the slip road and expecting cars already on the road to evaporate out of his way when they are unable to because of traffic conditions and then laying on the horn coupled with furious arm waving and the mouthing of obscenities isn't a great representation!
With a van full of fuel the driver might want to drive a bit more carefully!

May 18, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time

Tried enquiring about buying some gas oil... Was promised contact with a price and they didn't bother. Also tried contacting one of their suppliers and guess what.... Same thing. I wasn't expecting a discounted price or anything... But clearly they just pick and choose who they sell too

January 31, 2020
Unprompted review
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Reply from The FuelBox Family

Hi Chats, I am very sorry to hear that you were dissatisfied with our service, please drop me an email so I can get to the bottom of this for you. emily.shadbolt@newerafuels.co.uk

Rated 5 out of 5 stars

all the staff are so helpful

all the staff are so helpful, from the office all the way to their delivery drivers. always delivered when promised, makes it easy for us to keep our customers happy

January 23, 2020
Unprompted review
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Reply from The FuelBox Family

Hi Martin, thank you for your lovely review, it's greatly appreciated!

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Rated 5 out of 5 stars

A happy stockist

We have been a stockist for Fuelbox and all of the other products from New Era from a while now and it has become such a big part of our business. We have customers travel to collect the product and some have requested they have a fuelbox on every job. The main benefit to us is no bad fuel in the machines.

May 28, 2019
Unprompted review
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Reply from The FuelBox Family

Thank you Andy! its great to know our products are working so well within your company and customers are now requesting on each job! we agree the best benefit is protecting your investment with good fuel!

Rated 5 out of 5 stars

Happy chappy

Both Sian and Daisy have been very helpful.
Order was processed quickly, and delivery booked in for next day.

10/10 :)

April 25, 2019
Unprompted review
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Reply from The FuelBox Family

Thank you Steve, we are glad that the team are very helpful and strive off the service we promote.

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Rated 5 out of 5 stars

Faaria is a kind and considerate and…

Faaria is a kind and considerate and very knowledgeable member of your team and a asset. I enjoy hearing from her as she always seems to help me out even when its short notice.

February 20, 2019
Unprompted review
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Reply from The FuelBox Family

Thank you Craig, its nice to hear such positive feedback about our staff and the service we provide!

Rated 5 out of 5 stars

We have been using New era for fuelbox

We have been using New era for fuel boxes over the last few years with Faaria Monk. the product is fantastic and really helps our business when we only need a small amount of fuel.
Faaria is very professional and always happy to help with any of our requirements.
Very impressed with the whole experience and look forward to using them for fuel boxes for many years to come.

February 13, 2019
Unprompted review
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Reply from The FuelBox Family

Thanks Simon, its great to hear such positive feedback about our products and our staff!

Rated 5 out of 5 stars

New Era are great

The service we receive is excellent, especially from Daisy and I have never been let down. I could not recommend highly enough. Mike @ Speedy

February 12, 2019
Unprompted review
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Reply from The FuelBox Family

Thanks for the feedback Mike - we agree Daisy is fab :)

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