Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of assistance provided. Customers frequently praise the professional, friendly, and knowledgeable staff for expertly resolving accidental vehicle misfuelling situations with great care. Many consumers note that the technicians arrive promptly, working efficiently to get cars and motorcycles back on the road in no time. However, some people mentioned that initial call arrangements handled by customer service can sometimes differ from the actual on-site technician visit times. Reviewers nevertheless appreciate the direct phone updates provided by workers before arrival, ensuring a reassuring, smooth, and stress-free overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as extremely friendly,... See more

Service

Customers had positive experiences with service, frequently highlighting fast arrival times, reasonable... See more

Price

Customers consistently note positive experiences with price, highlighting that services are very reasonably... See more

Customer communications

Reviewers express mixed feelings regarding customer communications, noting that while the team was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(341)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joseph ( north east) from fuel doctor…

Joseph ( north east) from fuel doctor was amazing! He was so friendly and had so much patience when sorting my car out when it was misfueled. They came out within 2 hours and my car was ready to go after a hour or 2! Thankyou so much

April 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Make the Call

On making the call, Jim responded instantly and was very knowledgeable. I can highly recommend him. He was confident in solving the problem therefore saving me time and money taking the car to the main dealership. Thanks again

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Jim is an absolute Christmas miracle!

Jim is an absolute Christmas miracle!
Diesel was put into my petrol Hire car and I was broken down in Glasgow city centre at 4am Christmas Day!

Jim was even in his bed when he got the call but came out to me within 40 mins of me calling - drained and fixed within 30 mins!

He has completely saved my Christmas by selflessly coming to my aid and has saved me a very very expensive bill with the hire company

I could not thank this man more

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Recieved a phone call to confirm the exact location of the car and was advised by the technician of his estimated time of arrival. Jim Cullen carried out the work to remove the diesel that had been accidentally put into my sons car. ( runs on unleaded ) Jim was friendly and very professional in all aspects of the work he carried out. With the proper fuel in the car he got the car up and running again without any issues. Would highly recommend using Fuel Doctor. Thanks again

April 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic start from start to finish

Fantastic start from start to finish. Got me back on the road in no time. I think the technician was called Lu. Great character. Thank you for your help. I appreciate it.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

You know the story.. one of our drivers put petrol in diesel tank. Right at the end of a Saturday night backshift. Nightmare. Thankfully, for a very reasonable price, Jim from Fuel Doctor came out to sort it that very night after 10pm. It had been arranged by the call handler for the next day, but Jim gave me a call & offered to come to us that night, which was brilliant. He also put my mind at ease regards the damage that may have been done to the engine. Can’t recommend Fuel Doctor highly enough.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

My elderly parent had put petrol in his…

My elderly parent had put petrol in his diesel Nissan, Jim met me at the garage near to Annie's and and sorted it all out with no drama, great service good price and great communication from Jim. Hope I never have to but would use this company again.

March 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Edinburgh

Edinburgh, 11pm, absolutely top job. Jim arrived within the hour, as promised. Friendly, professional, efficient. Thorough, and took the time to make sure I was fully refueled (needed to pop to adjacent garage since original had closed) and good to go.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Stuck in Edinburgh after work…

Stuck in Edinburgh after work travelling home to Glasgow cold and wet, Jim Culley was amazing from lwhen l first called fuel doctor everyone was very professional , arrival time, manner, honesty, professsional services, as a single women on my own l felt safe at all times. Thank you . 100%. Heather Rutherford.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

After misfuelling (petrol into diesel…

After misfuelling (petrol into diesel car), were given the number for Fuel Doctor. Jim (Glasgow area) arrived in the expected time, drained the petrol, put in a small amount of diesel, and got us going again quickly. Excellent service

March 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fuel Doctor Edinburgh (Jim)

Called on the fuel doctor after a quick google search and was very quickly put through to someone in my area who could help! Jim Cullen was on his way to me (in Edinburgh) and would be with me within the hour! The whole process was quick and easy. Great service during a rather stressful situation. I would fully recommend and hope never to need their services again 🤞
Thanks again Jim :)

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot rate Jim in Glasgow highly…

I cannot rate Jim in Glasgow highly enough. He came out first thing on a Saturday morning, did what he said he was going to do, when he said he was going to do it and for the price agreed. What more could you ask for? He was also a lovely guy, hardworking and honest. He remedied a bad situation and didn’t make me feel like I was an idiot. (which I am) 100% recommend. 5 stars all round. Thank you Jim!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Stephen is a Star to hold onto!

Stephen at Fuel Doctor gave me the best experience I have ever had with an independent company. My sister had filled my petrol VW with half a tank of Diesel and DROVE and left me broken down at a slip road in SL3. Stephen arrived within the allotted window, kept me informed and reassured that he takes every issue personally and would try his absolute best. I was prepared for whatever the outcome and I am very glad HE GOT IT SORTED! It is refreshing to know there are still real, high integrity gentlemen out there in this industry. Stephen is a star to hold onto!!!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Experience

After calling Fuel Doctor it wasn't long before I heard from Jason who asked lots of questions and informed me that he doubted I had damaged my car, which helped to ease my worry. He said that he would be there about 1.40pm. He arrived early and was done and dusted in half an hour. He was so friendly and made me feel totally happy with the service he was providing to me. There is no hesitation in me recommending Jason and Fuel Doctor should anyone else make the mistake I did in the Weston Super Mare area. Thank you.

February 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast, friendly professional service.

Jim Cullen came to my rescue this morning .
Polite, Knowledgable and Professional he got me out of a fuel fix with no complaints despite the nasty weather .
Wouldnt hesitate in calling on him again but I sencerely hope I dont have to .
Perfect Service.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great company jim in Glasgow was…

Great company jim in Glasgow was amazing arrived quicker than expected and done wonders relieved my stress and had my car up and running in no time would give them 10 stars if I could very professional and friendly. Car is running better than before. I would definitely recommend this company to everyone.

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look